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Maxine Kamin - Customer Service Training - 9780750663632 - V9780750663632
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Customer Service Training

€ 77.51
FREE Delivery in Ireland
Description for Customer Service Training Paperback. Offers practical guidance to help you develop customer service training. This title features dozens of field-tested exercises, games, activities, icebreakers and assessment instruments that also help you teach employees the importance of customer service and improve their performance. Num Pages: 224 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 296 x 210 x 13. Weight in Grams: 618.

The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes downloadable resources with PowerPoint™ presentations and electronic copies of all supporting material featured in the book.

Customer Service Training provides practical, hands-on guidance to help you quickly develop customer service training. Dozens of field-tested exercises, games, activities, icebreakers and assessment instruments help you teach ... Read more

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Product Details

Format
Paperback
Publication date
2006
Publisher
Taylor & Francis Ltd United Kingdom
Number of pages
224
Condition
New
Number of Pages
224
Place of Publication
Oxford, United Kingdom
ISBN
9780750663632
SKU
V9780750663632
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-1

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