Business & management
Results 9865 - 9888 of 11184
Business & management
Hardcover.
Make customer feedback work for your business.
Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Num Pages: 224 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 159 x 23. Weight in Grams: 406.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780470563557
- ISBN
- 9780470563557
Hardback
Condition: New
€ 25.99€ 20.79
€ 25.99
€ 20.79
Hardcover. In The Social Media 100, social media expert and blogger Chris Brogan presents the best practices for growing the value of your social media and social networking marketing efforts. Chris has spent two years researching what the best businesses are doing with social media and how they're doing it. Num Pages: 352 pages. BIC Classification: KJE; KJS. Category: (P) Professional & Vocational. Dimension: 187 x 138 x 28. Weight in Grams: 358.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9780470563410
- ISBN
- 9780470563410
Hardback
Condition: New
€ 23.99€ 19.85
€ 23.99
€ 19.85
Paperback.
The complete guide to a successful Twitter marketing campaign
Twitter is a microblogging service that's changing the way we communicate. Num Pages: 504 pages, Illustrations. BIC Classification: KJE; KJS; UDBS. Category: (P) Professional & Vocational. Dimension: 226 x 195 x 30. Weight in Grams: 744.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 504
- Condition
- New
- SKU
- V9780470562260
- ISBN
- 9780470562260
Paperback
Condition: New
€ 31.61
€ 31.61
Hardcover. Advertising is dead. So how to you reach your elusive, media-cynical, social media-obsessed customers? With games. Game-Based Marketing makes professionals aware of how pervasive games are today, how large a role they are playing in business marketing, and how to better use "funware" to create an engaged and loyal customer base. Num Pages: 240 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 236 x 160 x 23. Weight in Grams: 432.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780470562239
- ISBN
- 9780470562239
Hardback
Condition: New
€ 25.99€ 20.76
€ 25.99
€ 20.76
Paperback. This practical guide to negotiation and conflict resolution in the healthcare field, reveals why unresolved conflict can hamper any organization's ability to make timely decisions and implement new strategies. Num Pages: 512 pages, Illustrations. BIC Classification: KJM; MBP. Category: (P) Professional & Vocational. Dimension: 234 x 180 x 27. Weight in Grams: 844.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Revised edition
- Number of pages
- 512
- Condition
- New
- SKU
- V9780470562208
- ISBN
- 9780470562208
Paperback
Condition: New
€ 89.75
€ 89.75
Hardcover. * Contains straightforward "how to" processes for intentional leaders looking to significantly improveoverall organization performance and drive extraordinaryresults * Being intentional means sharing a sense of purpose anddirection not only with employees, but also with partners, vendors,and customers. Num Pages: 176 pages, black & white illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 223 x 146 x 16. Weight in Grams: 304.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780470561997
- ISBN
- 9780470561997
Hardback
Condition: New
€ 21.99€ 18.93
€ 21.99
€ 18.93
Paperback. A non-technical guide to The Raiser's Edge - one of the most widely-used fundraising database packages. It educates your nonprofit about what The Raiser's Edge can do for you, and helps you effectively work with the staff who are responsible for data entry and output. It also helps you in your day-to-day fundraising work. Num Pages: 288 pages, Illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 252 x 178 x 21. Weight in Grams: 470.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780470560563
- ISBN
- 9780470560563
Paperback
Condition: New
€ 47.99€ 47.72
€ 47.99
€ 47.72
Hardcover. This book is about developing and executing great, innovative strategies. It shows general managers how to build the right organizational capabilities and base of understanding, how to generate insightful strategies and develop detailed plans, and how to lead these strategies to completion. Num Pages: 304 pages, Illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 235 x 158 x 28. Weight in Grams: 520.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780470560457
- ISBN
- 9780470560457
Hardback
Condition: New
€ 43.99€ 33.95
€ 43.99
€ 33.95
Hardcover. Bring your employees' underused talents into the light Employees who feel like they are invisible to their leadership many times, in return, wind up doing just enough to get by--their talents hidden in the corporate shadows. But if you're a great manager, you've learned how to see these employees for these hidden talents they possess. Num Pages: 208 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 233 x 154 x 20. Weight in Grams: 350.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780470560211
- ISBN
- 9780470560211
Hardback
Condition: New
€ 21.99€ 18.93
€ 21.99
€ 18.93
Hardcover. Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience Looking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. Series: Wiley and SAS Business Series. Num Pages: 208 pages, Illustrations. BIC Classification: KJMV3. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 24. Weight in Grams: 406.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780470559901
- ISBN
- 9780470559901
Hardback
Condition: New
€ 35.99€ 28.32
€ 35.99
€ 28.32
Hardcover. * The information in the book will contain up to date market data, many more how-to examples. * It will be responsive to high-profile problems that companies are having with incentives, market conditions and performance standards at the top levels of management. Num Pages: 336 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 261 x 191 x 28. Weight in Grams: 770.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9780470559895
- ISBN
- 9780470559895
Hardback
Condition: New
€ 90.99
€ 90.99
Paperback. Series: J-B Leadership Challenge: Kouzes/Posner. Num Pages: 2 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 119 x 104 x 12. Weight in Grams: 26.
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 4th Edition
- Number of pages
- 2
- Condition
- New
- Format
- Paperback
- SKU
- V9780470559710
- ISBN
- 9780470559710
Paperback
Condition: New
€ 6.85
€ 6.85
Hardcover. Survive and thrive in today's economy These are make-or-break times for business leaders. In today's defining moment, the "New Economy," CEOs and other leaders in a wide variety of industries must face unprecedented conditions. Thriving in the New Economy gives you a unique look into some of today's best economic and business minds. Num Pages: 304 pages, Illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 238 x 163 x 27. Weight in Grams: 498.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470557310
- ISBN
- 9780470557310
Hardback
Condition: New
€ 25.99€ 20.79
€ 25.99
€ 20.79
Paperback. Now in its second edition, Prepare for the Worst, Plan for the Best presents you with a structured, time-tested blueprint to help you evaluate your business in terms of its vulnerability and guide you through developing a cost-effective, individualized disaster and recovery plan. Num Pages: 240 pages. BIC Classification: KFF; KJVS. Category: (P) Professional & Vocational. Dimension: 220 x 143 x 18. Weight in Grams: 312.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780470556177
- ISBN
- 9780470556177
Paperback
Condition: New
€ 25.99€ 20.93
€ 25.99
€ 20.93
Hardcover. This book bridges the gap between practitioners of supply-chain management and pharmaceutical industry experts. It aims to help both these groups understand the different worlds they live in and how to jointly contribute to meaningful improvements in supply-chains within the globally important pharmaceutical sector. Num Pages: 456 pages, Illustrations. BIC Classification: KJMV8; KNDP; TDCW. Category: (P) Professional & Vocational. Dimension: 236 x 163 x 30. Weight in Grams: 826.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 456
- Condition
- New
- SKU
- V9780470555170
- ISBN
- 9780470555170
Hardback
Condition: New
€ 123.18
€ 123.18
Hardcover.
Sharpen your skills and shape attitudes to achieve high levels of success personally and professionally
The Optimism Advantage offers tangible, proven techniques for turning life's obstacles into opportunities with confidence and competence. Today's economy offers plenty of reasons to feel powerless and frustrated. Num Pages: 224 pages. BIC Classification: KJ; VSC. Category: (P) Professional & Vocational. Dimension: 239 x 166 x 21. Weight in Grams: 404.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470554753
- ISBN
- 9780470554753
Hardback
Condition: New
€ 25.99€ 20.79
€ 25.99
€ 20.79
Hardcover. A business fable for anyone feeling overwhelmed, underpaid, and frustrated in their job
From the author of The Myth of Multitasking comes Invaluable, a business fable that empowers the frustrated and overworked to understand the value of their time. Num Pages: 176 pages, Illustrations. BIC Classification: KJ; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 187 x 133 x 19. Weight in Grams: 230.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780470553237
- ISBN
- 9780470553237
Hardback
Condition: New
€ 20.99€ 18.13
€ 20.99
€ 18.13
Hardcover. * Managing Your Firm's 401(k) Plan is written for finance and benefits professionals in the field of creating, managing, and sponsoring employee 401(k) plans. Series: Wiley Finance Series. Num Pages: 240 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 160 x 23. Weight in Grams: 444.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780470553008
- ISBN
- 9780470553008
Hardback
Condition: New
€ 76.31€ 62.04
€ 76.31
€ 62.04
Hardcover. Discover the proven process for maximizing the potential value of any project. Num Pages: 336 pages, Illustrations. BIC Classification: KJMP. Category: (P) Professional & Vocational. Dimension: 260 x 189 x 26. Weight in Grams: 766.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9780470551141
- ISBN
- 9780470551141
Hardback
Condition: New
€ 58.53€ 49.96
€ 58.53
€ 49.96
Hardcover.
An innovative communication method for making change happen in any organization
Getting Change Right presents a new view of leadership communication that says change doesn't flow top-down, bottom-up, or sideways, but inside-out. Num Pages: 256 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 159 x 23. Weight in Grams: 446.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780470550489
- ISBN
- 9780470550489
Hardback
Condition: New
€ 29.99€ 23.57
€ 29.99
€ 23.57
Hardcover. * With an eye toward the future, he has crafted a comprehensive and practical book that emphasizes an intuitive approach to the financial and quantitative foundations of financial and risk engineering and its many applications to asset pricing and risk management. Series: Wiley Finance Series. Num Pages: 456 pages, Illustrations. BIC Classification: KFFH; KJMV1. Category: (P) Professional & Vocational. Dimension: 260 x 192 x 37. Weight in Grams: 1012.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 456
- Condition
- New
- SKU
- V9780470549469
- ISBN
- 9780470549469
Hardback
Condition: New
€ 87.80€ 72.70
€ 87.80
€ 72.70
Hardcover. * Customer Value Creation (CVC) provides an understanding of how leading Business to Business (B2B) companies use deep customer understanding to reduce their cost of serving customers and increase revenues- all leading to profit growth. Num Pages: 464 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 160 x 37. Weight in Grams: 690.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 464
- Condition
- New
- SKU
- V9780470547991
- ISBN
- 9780470547991
Hardback
Condition: New
€ 87.33
€ 87.33
Paperback. This groundbreaking resource offers a set of guiding principles to help nonprofit leaders navigate the transition from top-down organizations to a networked approach enabled by technology. The book contains specific strategies for implementation and secrets to success from nonprofits who have used new social media tools effectively themselves. Num Pages: 224 pages, Illustrations. BIC Classification: KJM; KJVX. Category: (P) Professional & Vocational. Dimension: 229 x 175 x 12. Weight in Grams: 380.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470547977
- ISBN
- 9780470547977
Paperback
Condition: New
€ 37.82
€ 37.82
Hardcover. Written by the author who helped crystalize the field of technology management and the management of innovation with the first two editions of Managing Technological Innovation, this Third Edition brings the subject in line with current business strategy. Num Pages: 384 pages, Illustrations. BIC Classification: KJD; KJM; TB. Category: (P) Professional & Vocational. Dimension: 235 x 162 x 23. Weight in Grams: 656.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 3rd Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780470547823
- ISBN
- 9780470547823
Hardback
Condition: New
€ 171.48
€ 171.48