"Overall, this is one of the finest ethnographies of an organization culture I have read."-Administrative Science Quarterly "This book remains the classic attempt to come to terms with the reality of work in the new economy, as it emerges to replace the alienation of mass production. Kunda recognizes, even celebrates, the autonomy and engagement of work which has grown up ... Read morearound IT. But he also identifies the ways management quite deliberately limits and controls that autonomy and exploits engagement. And he underscores the price which the new work place exacts from the workers excluded from the realm of autonomy, from those who become overcommitted to it, and from those who, often inadvertently, overstep its boundaries."-Michael Joseph Piore, David W. Skinner Professor of Political Economy, Massachusetts Institute of Technology Show Less