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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
James P Womack
€ 19.99
€ 14.63
FREE Delivery in Ireland
Description for Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
Paperback. From the authors of LEAN THINKING and THE MACHINE THAT CHANGED THE WORLD comes a new book that demonstrates the benefits of 'lean' companies for the consumer market. Num Pages: 320 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 234 x 154 x 24. Weight in Grams: 430.
A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.
A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.
Product Details
Publisher
Simon & Schuster Ltd
Number of pages
320
Format
Paperback
Publication date
2007
Condition
New
Number of Pages
368
Place of Publication
New York, United States
ISBN
9780743276030
SKU
V9780743276030
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-99
About James P Womack
James P. Womack is Principal Research Scientist in the Japan Programme at the Massachusetts Institute of Technology and a member of the Transitions Group, a consulting firm based in the USA. Daniel T. Jones is a Professor at the Cardiff Business School and has acted as consultant to a wide and international range of companies operating in Europe. ... Read more
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