Management & management techniques
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Management & management techniques
Hardcover. What you need to know about your customers
Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others. Num Pages: 272 pages, illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 238 x 157 x 24. Weight in Grams: 462.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118954775
- ISBN
- 9781118954775
Hardback
Condition: New
€ 29.99€ 23.81
€ 29.99
€ 23.81
Num Pages: 216 pages. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 225 x 147 x 21. Weight in Grams: 424.
- Publication date
- 2015
- Publisher
- Berrett-Koehler United States
- Number of pages
- 192
- Condition
- New
- SKU
- V9781626564411
- ISBN
- 9781626564411
Hardback
Condition: New
€ 31.99€ 25.00
€ 31.99
€ 25.00
Paperback. This book explores how, through strong self-leadership, social workers can both explain and demonstrate how social work can achieve positive change. Num Pages: 172 pages. BIC Classification: JKSN; KJM. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 217 x 137 x 19. Weight in Grams: 272.
- Publisher
- Bristol University Press
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781447314851
- ISBN
- 9781447314851
Paperback
Condition: New
€ 32.99€ 31.46
€ 32.99
€ 31.46
Paperback. Making the move from an IT technician or team member to management is one of the most difficult career steps you may face. This book presents the fundamental principles and core concepts critical to your success as a new IT Manager. It shows how to develop an overall IT strategy as well as demonstrate the value of IT to the company. Num Pages: 368 pages, Illustrations. BIC Classification: KJM; KNTX. Category: (P) Professional & Vocational. Dimension: 234 x 192 x 22. Weight in Grams: 732.
- Publisher
- Elsevier Science & Technology United States
- Number of pages
- 368
- Format
- Paperback
- Publication date
- 2012
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780124159495
- ISBN
- 9780124159495
Paperback
Condition: New
€ 52.99€ 50.22
€ 52.99
€ 50.22
Hardcover. In the wake of continuing corporate scandals there have been few, if any, CEOs that have stepped forward as models of "doing things right" except the former chairman and CEO of Medtronic, Bill George. Here, George makes the case that we do need new leaders, not just new laws, to bring us out of the corporate crisis. Num Pages: 240 pages, , black & white illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 237 x 164 x 24. Weight in Grams: 530.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780787969134
- ISBN
- 9780787969134
Hardback
Condition: New
€ 35.99€ 28.63
€ 35.99
€ 28.63
Hardcover. One of the country's most trusted leaders offers time-tested and real world advice for leading in economic hard times From business giant Bill George, the acclaimed author of Wall Street Journal 's bestseller True North , comes the just-in-time guide for anyone in a leadership position facing today's unprecedented economic challenges. Series: J-B Warren Bennis Series. Num Pages: 160 pages, black & white line drawings. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 213 x 147 x 17. Weight in Grams: 286.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470531877
- ISBN
- 9780470531877
Hardback
Condition: New
€ 23.99€ 19.12
€ 23.99
€ 19.12
Paperback. Helps readers answer vital questions such as: What should I do when my personal values conflict with company business values? How do I make trade-offs between the needs of my customers, my employees, and my company's shareholders? And, do I really want to devote my talents to business? Series: J-B Warren Bennis Series. Num Pages: 240 pages. BIC Classification: KJM. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 229 x 153 x 11. Weight in Grams: 292.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 240
- Format
- Paperback
- Publication date
- 2004
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780787975289
- ISBN
- 9780787975289
Paperback
Condition: New
€ 24.99€ 18.41
€ 24.99
€ 18.41
Hardback. Lead your organization into the industrial revolution of analytics with The Analytics Revolution The topics of big data and analytics continue to be among the most discussed and pursued in the business world today. Num Pages: 304 pages, black & white illustrations, black & white line drawings, black & white tables, figures. BIC Classification: KJMD; KJMV3. Category: (P) Professional & Vocational. Dimension: 163 x 231 x 26. Weight in Grams: 500.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118873670
- ISBN
- 9781118873670
Hardback
Condition: New
€ 49.99€ 39.45
€ 49.99
€ 39.45
Paperback. As a banker in Silicon Valley in the 80s, and an entrepreneur who founded a number of successful companies beginning in the 90s, the author has seen first-hand that raising capital is the most important part of the startup process. This book looks at six traditional steps in the capital-raising process. Num Pages: 144 pages. BIC Classification: KJH; KJMV1. Category: (G) General (US: Trade). Dimension: 142 x 216 x 10. Weight in Grams: 200.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Berrett-Koehler United States
- Number of pages
- 144
- Condition
- New
- SKU
- V9781626562394
- ISBN
- 9781626562394
Paperback
Condition: New
€ 21.99€ 18.29
€ 21.99
€ 18.29
Hardback. Num Pages: 191 pages. BIC Classification: KJMB. Dimension: 224 x 146. Weight in Grams: 426.
- Format
- Hardback
- Publication date
- 1975
- Publisher
- Rowman & Littlefield Publishers
- Number of pages
- 191
- Condition
- New
- SKU
- V9780911012613
- ISBN
- 9780911012613
Hardback
Condition: New
€ 71.74
€ 71.74
Paperback. A non-technical guide to The Raiser's Edge - one of the most widely-used fundraising database packages. It educates your nonprofit about what The Raiser's Edge can do for you, and helps you effectively work with the staff who are responsible for data entry and output. It also helps you in your day-to-day fundraising work. Num Pages: 288 pages, Illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 252 x 178 x 21. Weight in Grams: 470.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780470560563
- ISBN
- 9780470560563
Paperback
Condition: New
€ 48.47
€ 48.47
Hardback. .
- Publisher
- McGraw-Hill Education
- Format
- Hardback
- Publication date
- 2016
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9781259583872
- ISBN
- 9781259583872
Hardback
Condition: New
€ 32.99€ 23.39
€ 32.99
€ 23.39
Paperback. Suitable for individual learning, for classrooms, and for a team that wants to develop a culture of design practice, this book provides instructions and exercises, various sketching methods that may let you express your design ideas about user experiences across time. Num Pages: 272 pages, illustrations. BIC Classification: AKP; KJMV6; TBD. Category: (P) Professional & Vocational. Dimension: 276 x 218 x 18. Weight in Grams: 882.
- Publisher
- Elsevier Science & Technology United States
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780123819598
- ISBN
- 9780123819598
Paperback
Condition: New
€ 30.30
€ 30.30
Hardcover. Provides a universal view of project portfolio management (PPM) that includes people, process, tools, and techniques that work synergistically within the organization to produce portfolio decisions with the best chance of success. This text illustrates the entire PPM process from strategic planning through portfolio evaluation and adjustment. Num Pages: 448 pages, illustrations. BIC Classification: KJMP. Category: (G) General (US: Trade). Dimension: 257 x 184 x 25. Weight in Grams: 802.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- J Ross Publishing United States
- Number of pages
- 448
- Condition
- New
- SKU
- V9781604270662
- ISBN
- 9781604270662
Hardback
Condition: New
€ 97.36
€ 97.36
Hardback. Num Pages: 320 pages, illustrations. BIC Classification: KJC; KJH; KJMB. Category: (G) General (US: Trade). Dimension: 167 x 271 x 38. Weight in Grams: 734.
- Publisher
- Random House USA Inc
- Format
- Hardback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780812995381
- ISBN
- 9780812995381
Hardback
Condition: New
€ 33.99€ 24.53
€ 33.99
€ 24.53
Paperback. A hands-on, practical guide for those individuals who live and work as internal consultants to organizations. Num Pages: 304 pages, black & white illustrations, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 20. Weight in Grams: 667.
- Publisher
- Association for Talent Development
- Format
- Paperback
- Publication date
- 2011
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781562867454
- ISBN
- 9781562867454
Paperback
Condition: New
€ 55.60
€ 55.60
Paperback. The author of 'From Conflict to Cooperation' and 'Preventing Job Burnout' presents scientifically proven strategies for encouraging great performance from employees, presenting advice on how to offer non- confrontational constructive criticism and motivation. Num Pages: 144 pages, B&W illustrations throughout, Charts, Tables. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 213 x 136 x 13. Weight in Grams: 274.
- Format
- Paperback
- Publication date
- 2004
- Publisher
- Ronin Publishing
- Number of pages
- 144
- Condition
- New
- SKU
- V9781579510718
- ISBN
- 9781579510718
Paperback
Condition: New
€ 14.99€ 14.74
€ 14.99
€ 14.74
Paperback. The book offers powerful lessons reflecting key learning moments in the lives and careers of each of the contributors. Learn Like a Leader portrays the power of storytelling in teaching, training and mentoring. Editor(s): Goldsmith, Marshall; Kaye, Beverly; Shelton, Ken. Num Pages: 240 pages. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 228 x 153 x 14. Weight in Grams: 308.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Nicholas Brealey Publishing
- Number of pages
- 224
- Condition
- New
- SKU
- V9781857885576
- ISBN
- 9781857885576
Paperback
Condition: New
€ 17.99€ 13.31
€ 17.99
€ 13.31
Paperback. Shows the reader how to cope with, adapt to, and learn ways to succeed and flourish in the technology-permeated workplace. The text provides tip sheets to help the reader identify what specific actions to take to adjust and move ahead. Num Pages: 256 pages, black & white illustrations. BIC Classification: KJM; U. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 280 x 130 x 30. Weight in Grams: 403.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780787910228
- ISBN
- 9780787910228
Paperback
Condition: New
€ 31.99€ 24.86
€ 31.99
€ 24.86
Leaders as Teachers Action Guide: Practical Approaches for Unlocking S...
Betof, Ed, Owens, Lisa M.D., Todd, Sue
Paperback. Num Pages: 232 pages, figures. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 279 x 216 x 12. Weight in Grams: 567.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Association for Talent Development
- Condition
- New
- SKU
- V9781562869199
- ISBN
- 9781562869199
Paperback
Condition: New
€ 51.49
€ 51.49