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Management & management techniques
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Management & management techniques
Hardcover. Aims to reveal the secrets to service success by analyzing four service companies that grew from small beginnings to the leaders in their industries. This book includes interviews with the four CEOs who guided the companies to their success which reveal the three basic principles they all share. Num Pages: 200 pages, illustrations. BIC Classification: KJM; KJSU; KNS. Category: (P) Professional & Vocational. Dimension: 234 x 155 x 19. Weight in Grams: 428.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470848234
- ISBN
- 9780470848234
Hardback
Condition: New
€ 53.77
€ 53.77
Hardcover. CRM today is much like BPR in the 1990s. It is the strategy of the 21st century. Everyone is jumping on the bandwagon, but few are doing it in a way that will reap long--term benefits. And while billions are being spent worldwide, as yet there is not one case study of a true CRM focused company that is achieving major business success. Num Pages: 224 pages, glossary, index. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational. Dimension: 235 x 151 x 22. Weight in Grams: 478.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780470848531
- ISBN
- 9780470848531
Hardback
Condition: New
€ 62.63
€ 62.63
Hardcover. As more than 90% of spending on the Internet comes from brick and mortar companies it is these operations that will form the client base for e--learning. This book shows those companies how to get e--learning implementation right first time. Num Pages: 426 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 252 x 176 x 30. Weight in Grams: 976.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 426
- Condition
- New
- SKU
- V9780470849224
- ISBN
- 9780470849224
Hardback
Condition: New
€ 68.96
€ 68.96
Hardcover. This book will explain, from the point of view of the practitioner, the analysis of investment risk - a proper account of adequate risk management strategies - and offer an objective and readable account of the most common investment risk management procedures. Series: Wiley Finance Series. Num Pages: 220 pages, Illustrations. BIC Classification: KFFM; KJMD. Category: (P) Professional & Vocational. Dimension: 250 x 176 x 18. Weight in Grams: 550.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 220
- Condition
- New
- SKU
- V9780470849514
- ISBN
- 9780470849514
Hardback
Condition: New
€ 99.54
€ 99.54
Paperback. Marketing is one of the most, if not the most important function of a successful organisation. Analysing the customer base and striving to meet and excel customer expectations more effectively than the competition is the key to long term, strategic success. This book provides a short and concise look at the field. Num Pages: 304 pages, Illustrations. BIC Classification: KJMV7. Category: (P) Professional & Vocational. Dimension: 244 x 170 x 17. Weight in Grams: 592.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780470849859
- ISBN
- 9780470849859
Paperback
Condition: New
€ 71.45
€ 71.45
Paperback. Decision- making for small business owners has become more challenging and unpredictable than ever before. Hand--in--hand with these new challenges are the increasing risks associated with expansion or a new strategy. Num Pages: 316 pages, Illustrations. BIC Classification: KJM; KJVS. Category: (P) Professional & Vocational. Dimension: 243 x 170 x 19. Weight in Grams: 562.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 316
- Condition
- New
- SKU
- V9780470850510
- ISBN
- 9780470850510
Paperback
Condition: New
€ 34.90
€ 34.90
Hardcover. In many companies credit management is a passive and reactive discipline. This results in significant receivables assets weighing heavily on balance sheets, dragging down cash flow and inhibiting growth. This book helps you wrest control of credit from bureaucratic processes. Series: Wiley Finance Series. Num Pages: 178 pages, Illustrations. BIC Classification: KFFL; KJK; KJMV1. Category: (P) Professional & Vocational. Dimension: 251 x 166 x 18. Weight in Grams: 480.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 178
- Condition
- New
- SKU
- V9780470851111
- ISBN
- 9780470851111
Hardback
Condition: New
€ 123.40
€ 123.40
Hardcover. Covers the international standards that need to be implemented by companies to operate an efficient and effective environmental management system (EMS). Num Pages: 300 pages, Illustrations. BIC Classification: KJMV; RN; TN. Category: (P) Professional & Vocational. Dimension: 251 x 175 x 24. Weight in Grams: 694.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 300
- Condition
- New
- SKU
- V9780470851289
- ISBN
- 9780470851289
Hardback
Condition: New
€ 182.83
€ 182.83
Hardcover. Companies today are undergoing constant structural change as the result of new business models, mergers, acquisitions, and de--mergers. This book explains why the CFO is in a unique position to integrate business systems and shape the corporation of the future. Num Pages: 382 pages, col. Illustrations. BIC Classification: KF; KJMV1. Category: (P) Professional & Vocational. Dimension: 235 x 160 x 30. Weight in Grams: 682.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 382
- Condition
- New
- SKU
- V9780470851494
- ISBN
- 9780470851494
Hardback
Condition: New
€ 57.98
€ 57.98
Hardcover. IT functions in many large corporations are either contemplating or actually undergoing a globalization of their IT operations. The two major business drivers behind the move to globalize IT are to reduce the costs by the co-ordination of the operations and, more importantly, to integrate business processes. Num Pages: 194 pages, Illustrations, maps. BIC Classification: KJM; UT. Category: (P) Professional & Vocational. Dimension: 241 x 166 x 16. Weight in Grams: 436.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 194
- Condition
- New
- SKU
- V9780470854334
- ISBN
- 9780470854334
Hardback
Condition: New
€ 87.89
€ 87.89
Hardcover. Offers a practical approach to ART - an alternative method by which companies take on various types of risk. This book shows readers what ART is, how it can be used to mitigate risk, and how certain instruments/structures associated with ART should be implemented. It also explains readers what works and what doesn't when using this technique. Series: Wiley Finance Series. Num Pages: 238 pages, ill. BIC Classification: KFFN; KJMD. Category: (P) Professional & Vocational. Dimension: 254 x 178 x 20. Weight in Grams: 556.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 238
- Condition
- New
- SKU
- V9780470857458
- ISBN
- 9780470857458
Hardback
Condition: New
€ 117.07
€ 117.07
Hardcover. Looks at where active management has come from, where it is today, what problems it faces and where the answers to these questions are leading it. This book addresses the major issues concerning the key groups within the industry. Series: Wiley Finance Series. Num Pages: 230 pages, Illustrations. BIC Classification: KFFM2; KJMV1. Category: (P) Professional & Vocational. Dimension: 252 x 178 x 19. Weight in Grams: 562.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 230
- Condition
- New
- SKU
- V9780470858868
- ISBN
- 9780470858868
Hardback
Condition: New
€ 85.43
€ 85.43
Hardcover. There was a great momentum in the research into measures of financial risk. After many years of ad hoc and non consistent measures, the problem is finally well formulated and some useful and very user friendly solutions have been proposed. Editor(s): Szego, Giorgio. Series: Wiley Finance Series. Num Pages: 512 pages, Illustrations. BIC Classification: KFFM; KJMD. Category: (P) Professional & Vocational. Dimension: 251 x 178 x 33. Weight in Grams: 1018.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 512
- Condition
- New
- SKU
- V9780470861547
- ISBN
- 9780470861547
Hardback
Condition: New
€ 142.39
€ 142.39
Hardcover. Much business leadership advice oversimplifies the challenge of managing a business trajectory -- that is, of dealing with changing conditions over time. The ongoing search for universal best practice, for what creates excellence, for enduring firms, and for the best change management obscures the diverse situations we face in reality. Num Pages: 222 pages, bibliography. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 239 x 164 x 18. Weight in Grams: 462.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 222
- Condition
- New
- SKU
- V9780470862902
- ISBN
- 9780470862902
Hardback
Condition: New
€ 43.65
€ 43.65
Paperback. Examines theoretical aspects of the hard vs soft debate in the world of management science. This work considers how the two different schools of thought can be brought together in a fresh approach, integrating elements of both disciplines, and explores practical aspects of this with real world examples. Editor(s): Pidd, Michael. Num Pages: 236 pages, illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 228 x 154 x 13. Weight in Grams: 354.
- Format
- Paperback
- Publication date
- 2004
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 236
- Condition
- New
- SKU
- V9780470867310
- ISBN
- 9780470867310
Paperback
Condition: New
€ 67.65
€ 67.65
Paperback. This book lets managers understand the theory and practice of causal mapping in layman's terms for use in both individual and group settings. It shows managers how to develop and use action-oriented strategy maps and logic models in business decision making. Num Pages: 396 pages, Illustrations. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 228 x 157 x 22. Weight in Grams: 572.
- Format
- Paperback
- Publication date
- 2004
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 396
- Condition
- New
- SKU
- V9780470869154
- ISBN
- 9780470869154
Paperback
Condition: New
€ 49.98
€ 49.98
Hardcover. Takes readers through the stages of a successful outsourcing solution - from evaluating providers and contracting, through transition planning and risk management. This book features advice from the CFOs of major companies worldwide, including BP, Procter & Gamble, Dell, and Exel. Num Pages: 328 pages, col. Illustrations, col. map. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 237 x 161 x 22. Weight in Grams: 702.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470870860
- ISBN
- 9780470870860
Hardback
Condition: New
€ 59.15€ 50.62
€ 59.15
€ 50.62
Paperback. Thoroughly revised and updated, this third edition of the bestselling book offers an introduction to program evaluation including information on stakeholder relationships, program design, data collection and analysis, reporting results, and other important steps. This edition expands coverage of evaluation models and logic models. Num Pages: 304 pages, Illustrations. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 229 x 154 x 20. Weight in Grams: 416.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 3rd Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780470873540
- ISBN
- 9780470873540
Paperback
Condition: New
€ 77.78
€ 77.78
Hardcover. Answers to the 12 most common and critical questions about corporate giving In this groundbreaking resource, Weeden shows how to strategically plan, manage and evaluate corporate contributions. Num Pages: 288 pages, , black & white tables. BIC Classification: JKSN1; KJMV1; KJR. Category: (P) Professional & Vocational. Dimension: 237 x 163 x 26. Weight in Grams: 482.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780470873632
- ISBN
- 9780470873632
Hardback
Condition: New
€ 41.99€ 32.54
€ 41.99
€ 32.54
Hardcover. ? Hands-on guidance for creating competitive advantages through strategy realization. ? Step-by-step direction and examples for creating strategy alignment and designing a supply chain that goes beyond supporting your operations. Series: Wiley Corporate F&A. Num Pages: 306 pages, Illustrations. BIC Classification: KJMV8. Category: (P) Professional & Vocational. Dimension: 228 x 162 x 30. Weight in Grams: 530.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 306
- Condition
- New
- SKU
- V9780470874776
- ISBN
- 9780470874776
Hardback
Condition: New
€ 56.19€ 48.25
€ 56.19
€ 48.25