Management & management techniques
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Management & management techniques
Paperback.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Apress
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781430246718
- ISBN
- 9781430246718
Paperback
Condition: New
€ 32.40
€ 32.40
Hardcover. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Num Pages: 720 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 235 x 197 x 43. Weight in Grams: 1386.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 720
- Condition
- New
- SKU
- V9780470423325
- ISBN
- 9780470423325
Hardback
Condition: New
€ 161.77
€ 161.77
Hardcover. Num Pages: 336 pages, illustrations. BIC Classification: KJMV5; TGP. Category: (P) Professional & Vocational. Dimension: 164 x 239 x 26. Weight in Grams: 682.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118108239
- ISBN
- 9781118108239
Hardback
Condition: New
€ 143.71
€ 143.71
Hardcover. This book addresses the many important problems in service operations management, which can be analyzed using two core methodologies: optimization and queueing theory (including numerical simulation of queues). Num Pages: 628 pages, Illustrations. BIC Classification: KJMV5; PBU; TG. Category: (P) Professional & Vocational. Dimension: 236 x 163 x 37. Weight in Grams: 1028.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 628
- Condition
- New
- SKU
- V9780470525883
- ISBN
- 9780470525883
Hardback
Condition: New
€ 176.35
€ 176.35
Hardback. An important consideration for any student, therefore, this updated and enhanced new edition addresses key points and principles of managing service quality across the industry sector. Num Pages: illustrations. BIC Classification: KJM; KNSG; KNSJ; KNSP. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 255 x 196 x 28. Weight in Grams: 1074.
- Publisher
- CABI Publishing
- Format
- Hardback
- Publication date
- 2016
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781780645445
- ISBN
- 9781780645445
Hardback
Condition: New
€ 166.51
€ 166.51
Paperback. .
- Publisher
- CABI Publishing
- Format
- Paperback
- Publication date
- 2016
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781780645452
- ISBN
- 9781780645452
Paperback
Condition: New
€ 52.99€ 47.49
€ 52.99
€ 47.49
Paperback. Editor(s): Stauss, Bernd; Lemmink, Jos; Kunst, Paul. Series: Fokus Dienstleistungsmarketing. Num Pages: 320 pages, 42 black & white illustrations, biography. BIC Classification: KJM; KJMV7. Category: (P) Professional & Vocational. Dimension: 203 x 127 x 17. Weight in Grams: 415.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- Deutscher Universitats-Verlag Germany
- Number of pages
- 320
- Condition
- New
- SKU
- V9783824467808
- ISBN
- 9783824467808
Paperback
Condition: New
€ 64.89
€ 64.89
Paperback. Num Pages: 350 pages, 63 black & white tables, biography. BIC Classification: KCH; KJM; KJT; TBC; TGP. Category: (G) General (US: Trade). Dimension: 235 x 155 x 19. Weight in Grams: 539.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Birkhauser Boston Inc United States
- Number of pages
- 350
- Condition
- New
- SKU
- V9781461498056
- ISBN
- 9781461498056
Paperback
Condition: New
€ 134.58
€ 134.58
Hardcover. Focusing on a critical component of manufacturing and servicing operations, this work looks at intermittent demand forecasting, then at the management of service parts inventories. It is both an excellent reference and a useful resource for further research. Editor(s): Altay, Nezih; Litteral, Lewis A. Num Pages: 311 pages, 77 black & white tables, biography. BIC Classification: KJMV9; TDP. Category: (P) Professional & Vocational. Dimension: 240 x 159 x 24. Weight in Grams: 622.
- Publisher
- Springer
- Format
- Hardback
- Publication date
- 2011
- Edition
- 2011th Edition
- Condition
- New
- SKU
- V9780857290380
- ISBN
- 9780857290380
Hardback
Condition: New
€ 190.00
€ 190.00
Hardcover. Service Oriented Architecture Field Guide for Executives is a fundamental breakthrough in the business and technology perspectives of service oriented architecture (SOA). A valuable resource to help you understand and realize the benefits of SOA in today's companies, this guide will show you how to plan, implement, and achieve SOA value. Num Pages: 228 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 234 x 161 x 22. Weight in Grams: 448.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 228
- Condition
- New
- SKU
- V9780470260913
- ISBN
- 9780470260913
Hardback
Condition: New
€ 50.99€ 50.85
€ 50.99
€ 50.85
Paperback. .
- Publisher
- BCS Learning & Development Limited
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781780172941
- ISBN
- 9781780172941
Paperback
Condition: New
€ 26.99€ 24.30
€ 26.99
€ 24.30
Hardcover. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process, from manufacturing to transactional and from product to service. This interesting new text documents how service and process design and redesign are typically approached. Num Pages: 448 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 239 x 167 x 30. Weight in Grams: 792.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 448
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780471682912
- ISBN
- 9780471682912
Hardback
Condition: New
€ 166.94
€ 166.94
Paperback / so. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 210 x 148 x 15. Weight in Grams: 354.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- Gabler Verlag United States
- Condition
- New
- SKU
- V9783834912701
- ISBN
- 9783834912701
Paperback
Condition: New
€ 95.95
€ 95.95
Hardback. Do you aspire to be a more effective leader who guides your team or organization to higher levels of lasting success? Would you like to look forward to each day and know that you are having a positive impact on the world around you? This is possible for everyone, regardless of your title or position. Num Pages: 224 pages, black & white illustrations, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 164 x 231 x 21. Weight in Grams: 406.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118868461
- ISBN
- 9781118868461
Hardback
Condition: New
€ 27.99€ 23.11
€ 27.99
€ 23.11
Hardcover. This highly influential book is filled with prophetic essays on what Greenleaf coined "autocratic leadership" with a holistic approach. Num Pages: 370 pages, index. BIC Classification: KJM. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 218 x 157 x 33. Weight in Grams: 614.
- Publisher
- Paulist Press
- Format
- Hardback
- Publication date
- 2002
- Edition
- 25 Anv
- Condition
- New
- SKU
- V9780809105540
- ISBN
- 9780809105540
Hardback
Condition: New
€ 32.99€ 29.19
€ 32.99
€ 29.19
Hardcover.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- Thomas Nelson
- Edition
- 1st Edition
- Number of pages
- 128
- Condition
- New
- SKU
- V9780849996597
- ISBN
- 9780849996597
Hardback
Condition: New
€ 16.99€ 16.27
€ 16.99
€ 16.27
Paperback. In order for performance consultants to make a significant difference in organizations, they need to advance beyond their current focus on improving the individual performance. In this book, Rummler illustrates the next level of performance that he calls Serious Performance Consulting. Num Pages: 196 pages, illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 276 x 219 x 15. Weight in Grams: 514.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 196
- Condition
- New
- SKU
- V9780787996161
- ISBN
- 9780787996161
Paperback
Condition: New
€ 66.50
€ 66.50
Hardback. This book helps readers to better understand, emulate, enable, support, and manage serial innovators--individuals who create multiple breakthrough products that result in large revenue and profit streams, primarily for existing organizations. Num Pages: 240 pages, Illustrations. BIC Classification: KF; KJMV3. Category: (G) General (US: Trade). Dimension: 158 x 224 x 22. Weight in Grams: 496.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Stanford University Press United States
- Number of pages
- 216
- Condition
- New
- SKU
- V9780804775977
- ISBN
- 9780804775977
Hardback
Condition: New
€ 42.99€ 34.79
€ 42.99
€ 34.79
Paperback / so. Series: Beitrage Zur Betriebswirtschaftlichen Forschung. Num Pages: black & white illustrations, bibliography. BIC Classification: KFF; KJM. Category: (G) General (US: Trade). Dimension: 234 x 156 x 17. Weight in Grams: 440.
- Format
- Paperback
- Publication date
- 1983
- Publisher
- Gabler Verlag United Kingdom
- Condition
- New
- SKU
- V9783409134200
- ISBN
- 9783409134200
Paperback
Condition: New
€ 70.14
€ 70.14
Hardback. The book covers the ongoing shift from mass-marketing and micro-marketing to sensory marketing in terms of the increased individualization in the contemporary society. It shows the importance in reaching the individuals' five senses at a deeper level than traditional marketing theories do. Num Pages: 198 pages, 1, black & white illustrations. BIC Classification: KJMV7; KJS; KNTY. Category: (P) Professional & Vocational. Dimension: 242 x 167 x 17. Weight in Grams: 418.
- Publisher
- Palgrave Macmillan
- Number of pages
- 198
- Format
- Hardback
- Publication date
- 2009
- Condition
- New
- SKU
- V9780230576575
- ISBN
- 9780230576575
Hardback
Condition: New
€ 81.15
€ 81.15