Management & management techniques
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Management & management techniques
Hardback. One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 218 x 146 x 15. Weight in Grams: 332.
- Publisher
- Harvard Business Review Press United States
- Number of pages
- 224
- Format
- Hardback
- Publication date
- 2010
- Condition
- New
- SKU
- V9781422139066
- ISBN
- 9781422139066
Hardback
Condition: New
€ 36.99€ 31.09
€ 36.99
€ 31.09
Paperback. Employees have a set of needs as part of the 'psychological contract' of employment. However, organizations operate for a reason and they too have agendas and needs. It is how the two come together that determines the capacity for good human relations and optimum productivity. Editor(s): Kinder, Andrew; Hughes, Rick; Cooper, Cary L. Num Pages: 368 pages, black & white illustrations, black & white line drawings, black & white tables, figures. BIC Classification: JMJ; KJMV2. Category: (P) Professional & Vocational. Dimension: 243 x 169 x 18. Weight in Grams: 624.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 368
- Condition
- New
- SKU
- V9780470059005
- ISBN
- 9780470059005
Paperback
Condition: New
€ 60.84
€ 60.84
Paperback. Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. Num Pages: 168 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 216 x 143 x 11. Weight in Grams: 222.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Berrett-Koehler Publishers
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781626561199
- ISBN
- 9781626561199
Paperback
Condition: New
€ 24.99€ 19.92
€ 24.99
€ 19.92
Paperback. Looking at Employee Relations from an organisational context perspective, this text is designed specifically to cater for the CIPD Employee Relations PDS module and for Employee Relations modules on HR and business degree programmes at both undergraduate and postgraduate levels. Num Pages: 352 pages. BIC Classification: KJMV2; KJU; KNXB. Category: (U) Tertiary Education (US: College). Dimension: 245 x 179 x 19. Weight in Grams: 632. 352 pages. Looking at Employee Relations from an organisational context perspective, this text is designed specifically to cater for the CIPD Employee Relations PDS module and for Employee Relations modules on HR and business degree programmes at both undergraduate and postgraduate levels. Cateogry: (U) Tertiary Education (US: College). BIC Classification: KJMV2; KJU; KNXB. Dimension: 245 x 179 x 19. Weight: 634.
- Publisher
- Chartered Inst of Pers/Develop
- Number of pages
- 352
- Format
- Paperback
- Publication date
- 2006
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781843981381
- ISBN
- 9781843981381
Paperback
Condition: New
€ 61.56€ 60.39
€ 61.56
€ 60.39
Paperback. Editor(s): Nikolaou, Ioannis; Oostrom, Janneke K. Num Pages: 264 pages, 6 black & white illustrations, 21 black & white tables, 6 black & white line drawings. BIC Classification: KJMV2. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 236 x 157 x 21. Weight in Grams: 406.
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781138823266
- ISBN
- 9781138823266
Paperback
Condition: New
€ 58.45
€ 58.45
Paperback. Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Num Pages: 208 pages, , black & white illustrations. BIC Classification: KJMV2; KJSU; KNPR. Category: (P) Professional & Vocational. Dimension: 241 x 190 x 11. Weight in Grams: 363.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780471723240
- ISBN
- 9780471723240
Paperback
Condition: New
€ 239.82
€ 239.82
Hardback. "Employee engagement" has been a buzz word in the human resources community for several years, but there remains an urgent need for scientifically grounded advice for human resources consultants and practitioners as to how to measure and increase it. Series: TMEZ - Talent Management Essentials. Num Pages: 224 pages, Illustrations. BIC Classification: JMJ; KJMV2. Category: (P) Professional & Vocational. Dimension: 222 x 143 x 21. Weight in Grams: 436.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9781405179034
- ISBN
- 9781405179034
Hardback
Condition: New
€ 132.50
€ 132.50
Paperback. "Employee engagement" has been a buzz word in the human resources community for several years, but there remains an urgent need for scientifically grounded advice for human resources consultants and practitioners as to how to measure and increase it. Series: TMEZ - Talent Management Essentials. Num Pages: 224 pages, black & white line drawings, figures. BIC Classification: JMJ; KJMV2. Category: (P) Professional & Vocational. Dimension: 215 x 139 x 15. Weight in Grams: 286.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2009
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781405179027
- ISBN
- 9781405179027
Paperback
Condition: New
€ 48.90
€ 48.90
Paperback. .
- Publisher
- Taylor & Francis Ltd
- Number of pages
- 336
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780415657426
- ISBN
- 9780415657426
Paperback
Condition: New
€ 77.41
€ 77.41
Paperback. The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Num Pages: 360 pages, black & white illustrations, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 192 x 19. Weight in Grams: 528.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 360
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118725795
- ISBN
- 9781118725795
Paperback
Condition: New
€ 39.48
€ 39.48
Paperback. Whether you're already involved in research, planning your first project or commissioning an external research company, this book covers something you need to conduct robust, reliable research. It also covers the tools, strategy and action to make your project a success. Num Pages: 256 pages, Illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 159 x 14. Weight in Grams: 394.
- Publisher
- Kogan Page Ltd
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749466824
- ISBN
- 9780749466824
Paperback
Condition: New
€ 61.53
€ 61.53
Paperback. Num Pages: 256 pages, 1 b/w photo, 14 b/w illus & 4 charts. BIC Classification: JMH; JMJ; KJMV2. Category: (G) General (US: Trade). Dimension: 228 x 154 x 18. Weight in Grams: 470.
- Publisher
- Puddle Dancer Press United States
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2011
- Condition
- New
- SKU
- V9781892005250
- ISBN
- 9781892005250
Paperback
Condition: New
€ 23.99€ 17.81
€ 23.99
€ 17.81
Paperback. Series: ATD Workshop Series. Num Pages: 200 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 15. Weight in Grams: 658.
- Format
- Paperback
- Publication date
- 2016
- Publisher
- American Society for Training & Development United States
- Number of pages
- 200
- Condition
- New
- SKU
- V9781607280989
- ISBN
- 9781607280989
Paperback
Condition: New
€ 86.77
€ 86.77
Paperback. Developed in partnership with MHS (the same company who brought you the EQ-i[registered]), this title offers a 50-item assessment that measures EI on 5 scales: Perceiving, Managing, Decision Making, Achieving, and Influencing. Num Pages: 16 pages, black & white illustrations, colour illustrations. BIC Classification: JMBT; KJMV2. Category: (P) Professional & Vocational. Dimension: 255 x 219 x 1. Weight in Grams: 84.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 16
- Condition
- New
- SKU
- V9780470248652
- ISBN
- 9780470248652
Paperback
Condition: New
€ 29.99€ 29.59
€ 29.99
€ 29.59
Paperback. The importance of emotional intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams. Num Pages: 512 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 234 x 179 x 26. Weight in Grams: 838.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 512
- Format
- Paperback
- Publication date
- 2012
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781118128046
- ISBN
- 9781118128046
Paperback
Condition: New
€ 66.02
€ 66.02
Paperback. Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in today's workplace. The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job. Num Pages: 204 pages. BIC Classification: KJMB; KJW. Category: (G) General (US: Trade). Dimension: 236 x 190 x 14. Weight in Grams: 445. The Hard Truth About Soft Skills in the Workplace. 224 pages. Helps you harness the power of human emotions to leverage the differences people bring to the workplace. This work delivers a proven approach to capturing and using the energy of emotions to bridge difference, turn difficult relationships into satisfying ones, and create a healthier workplace and a more effective organization. Cateogry: (G) General (US: Trade). BIC Classification: KJMB; KJW. Dimension: 236 x 190 x 14. Weight: 432.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Nicholas Brealey Publishing
- Edition
- Reprint
- Number of pages
- 224
- Condition
- New
- SKU
- V9780891063940
- ISBN
- 9780891063940
Paperback
Condition: New
€ 33.99€ 22.86
€ 33.99
€ 22.86
Paperback. Examines the vital role emotions and habits play in performance. This book explains the principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for those seeking to identify and adapt their behaviour in order to achieve more. Num Pages: 240 pages, Illustrations. BIC Classification: JNRV; KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 157 x 13. Weight in Grams: 376.
- Publisher
- Kogan Page Ltd
- Number of pages
- 240
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749463564
- ISBN
- 9780749463564
Paperback
Condition: New
€ 55.28
€ 55.28
Paperback. In this hands-on guide, Dr. Hank Weisinger, a leading expert in the application of emotional intelligence, provides a step-by-step approach to mastering the core competencies of emotional intelligence - self awareness, mood management, self motivation and interpersonal abilities. Num Pages: 256 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 228 x 155 x 19. Weight in Grams: 318.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 256
- Condition
- New
- SKU
- V9780787951986
- ISBN
- 9780787951986
Paperback
Condition: New
€ 26.99€ 22.10
€ 26.99
€ 22.10
Paperback.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 240
- Condition
- New
- SKU
- V9780749465568
- ISBN
- 9780749465568
Paperback
Condition: New
€ 55.23
€ 55.23
Hardcover. Presents examples as well as methods and tools for integrating systems of dispute resolution into standard corporate procedures. This book investigates how the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships, and race, age, and gender discrimination complaints. Num Pages: 432 pages, Illustrations. BIC Classification: GTJ; KJMV2. Category: (P) Professional & Vocational. Dimension: 238 x 161 x 33. Weight in Grams: 720.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 432
- Condition
- New
- SKU
- V9780787964344
- ISBN
- 9780787964344
Hardback
Condition: New
€ 87.83
€ 87.83