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Management & management techniques

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Management & management techniques

Hardback. Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it. Num Pages: 608 pages, illustrations. BIC Classification: KJMB; KJP. Category: (P) Professional & Vocational. Dimension: 236 x 157 x 22. Weight in Grams: 567.
Publisher
McGraw-Hill Education - Europe United States
Number of pages
288
Format
Hardback
Publication date
2013
Edition
2nd Edition
Condition
New
SKU
V9780071830607
ISBN
9780071830607
Hardback
Condition: New

€ 38.99
€ 27.80

Paperback. Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. This title offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently. Num Pages: 304 pages. BIC Classification: KJMB; KJP. Category: (G) General (US: Trade). Dimension: 221 x 136 x 19. Weight in Grams: 384.
Format
Paperback
Publication date
2013
Publisher
McGraw-Hill Education - Europe
Condition
New
SKU
9780071829311
ISBN
9780071829311
Paperback
Condition: New

€ 19.99
€ 16.46

hardcover. Argues that while communities form naturally, organizations need to become more proactive and systematic about developing and integrating them into their strategy. This book provides practical models and methods for stewarding these communities to reach their full potential - without squelching the inner drive that makes them so valuable. Num Pages: 304 pages, Illustrations. BIC Classification: HP; KJMD. Category: (P) Professional & Vocational. Dimension: 248 x 168 x 27. Weight in Grams: 634.
Publisher
Harvard Business School Publishing United States
Number of pages
304
Format
Hardback
Publication date
2002
Edition
1st Edition
Condition
New
SKU
V9781578513307
ISBN
9781578513307
Hardback
Condition: New

€ 37.99
€ 34.01

Paperback. Teaches techniques and people skills that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to disable your "cultural cruise control" and pay attention in a mindful and creative way to cues in cross-cultural situations. Num Pages: 192 pages. BIC Classification: KJK; KJM. Category: (G) General (US: Trade). Dimension: 216 x 140. .
Publisher
Berrett-Koehler
Format
Paperback
Publication date
2017
Edition
3rd Edition
Condition
New
SKU
V9781626568655
ISBN
9781626568655
Paperback
Condition: New

€ 33.99
€ 26.41

Paperback. Cultural Strategy provides a step-by-step guide for managers and entrepreneurs to building businesses based upon innovative ideologies: ideas that leverage social change and needs. Analyzing classic cases such as Nike, Starbucks, Marlboro, Jack Daniels, and Ben & Jerry's, Holt and Cameron show how the theory works as an actionable strategy. Num Pages: 416 pages, black & white tables, figures. BIC Classification: JFCA; KJC; KJMV7. Category: (P) Professional & Vocational. Dimension: 234 x 153 x 22. Weight in Grams: 626.
Publisher
Oxford University Press United Kingdom
Number of pages
416
Format
Paperback
Publication date
2012
Edition
Reprint
Condition
New
SKU
V9780199655854
ISBN
9780199655854
Paperback
Condition: New

€ 41.99
€ 41.95

Paperback. Revision of the author's Culture clash: managing the global high-performance team, published in 2003. Num Pages: 192 pages, black & white illustrations. BIC Classification: KJM; KJP. Category: (G) General (US: Trade). Dimension: 154 x 229 x 13. Weight in Grams: 290.
Format
Paperback
Publication date
2013
Publisher
SelectBooks
Edition
1st Edition
Number of pages
192
Condition
New
SKU
V9781590799611
ISBN
9781590799611
Paperback
Condition: New

€ 18.99
€ 17.65

Hardback. Part of the "Current Topics" series, this work contains seventeen chapters divided into six sections. They are labelled: Organization Theory, Organizational Behavior, Trust, Morality, and Ethics, Organizational Development and Innovation, International Management, and Concluding Comments. Editor(s): Rahim, F. Afzalur; Golembiewski, Robert T.; Mackenzie, Kenneth D. Series: Current Topics in Management. Num Pages: 432 pages, black & white tables, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 231 x 158 x 37. Weight in Grams: 778.
Publisher
Emerald Publishing Limited United States
Number of pages
432
Format
Hardback
Publication date
1999
Condition
New
SKU
V9780762304868
ISBN
9780762304868
Hardback
Condition: New

€ 122.76

Hardback. Discusses the global applicability of managerial theory and experience. This book examines issues in organizational behavior, human resource management, and managing across cultures. Editor(s): Rahim, M. Afzalur; Lundberg, Craig C.; Golembiewski, Robert T.; Pate, Larry E. Series: Current Topics in Management. Num Pages: 416 pages. BIC Classification: KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152 x 26. Weight in Grams: 800.
Format
Hardback
Publication date
1998
Publisher
Emerald Publishing Limited United States
Number of pages
416
Condition
New
SKU
V9780762304486
ISBN
9780762304486
Hardback
Condition: New

€ 179.74

Hardback. .
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2016
Condition
New
SKU
V9781119326038
ISBN
9781119326038
Hardback
Condition: New

€ 25.00
€ 21.18

Paperback. .
Publisher
Pearson Education Limited United Kingdom
Number of pages
440
Format
Paperback
Publication date
2013
Edition
2nd Edition
Condition
New
SKU
V9780273774952
ISBN
9780273774952
Paperback
Condition: New

€ 111.07

Paperback. The new, 3rd edition of the Customer Service Pocketbook will be published in October 2013. The book is for everyone who contributes, directly or indirectly, to giving the customer excellent service. It has been fully revised to reflect the challenges of responding to customers' needs via a variety of different channels including social media. Num Pages: 112 pages, illustrations. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational. Dimension: 109 x 180 x 6. Weight in Grams: 114.
Publisher
Management Pocketbooks
Number of pages
112
Format
Paperback
Publication date
2013
Edition
3rd Revised edition
Condition
New
SKU
V9781906610555
ISBN
9781906610555
Paperback
Condition: New

€ 16.99
€ 16.37

Hardcover. Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. Num Pages: 288 pages. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Weight in Grams: 666.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781119167969
ISBN
9781119167969
Hardback
Condition: New

€ 32.99
€ 23.78

Hardback. The practical, expert guide to reaching the new consumer

Customer-Centric Marketing is a comprehensive game plan on succeeding in the new marketing landscape by focusing on the customer. Num Pages: 176 pages. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Dimension: 238 x 161 x 21. Weight in Grams: 348.

Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9781119092896
ISBN
9781119092896
Hardback
Condition: New

€ 25.99
€ 16.50

Paperback. aeo Illustrates how to become more responsive to th needs of individual customers aeo Integrates theory from many different disciplines including -- management -- marketing -- informationn systems -- economics -- law -- logistics aeo Contains numerous examples. Series: Total Quality Management. Num Pages: 286 pages, illustrations. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 216 x 142 x 21. Weight in Grams: 502.
Format
Paperback
Publication date
1996
Publisher
Basil Blackwell Inc, US United States
Edition
1st Edition
Number of pages
286
Condition
New
SKU
V9781557865052
ISBN
9781557865052
Paperback
Condition: New

€ 34.99
€ 27.98

Hardback. .
Publisher
Taylor & Francis Ltd
Format
Hardback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9781409434467
ISBN
9781409434467
Hardback
Condition: New

€ 187.65

Hardcover. .
Publisher
Butterworth-Heinemann
Format
Hardback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9780128003534
ISBN
9780128003534
Hardback
Condition: New

€ 72.74

Hardcover. Editor(s): Barnes, Walter P. Num Pages: 165 pages. BIC Classification: KJMV2; UD; UY. Category: (P) Professional & Vocational. Dimension: 164 x 234 x 16. Weight in Grams: 440.
Format
Hardback
Publication date
2014
Publisher
Nova Science Pub Inc
Condition
New
SKU
V9781631179648
ISBN
9781631179648
Hardback
Condition: New

€ 232.13
€ 158.22

Hardcover. Dalrymple?s Sales Management arms sales managers with the tools to help their companies gain a competitive edge as well as acquire strategic advantages in their careers. With the tenth edition, they?ll find streamlined coverage for easier readability and retention. Num Pages: 528 pages, black & white illustrations, colour illustrations, black & white tables, figures. BIC Classification: KJMV7. Category: (P) Professional & Vocational. Dimension: 260 x 207 x 24. Weight in Grams: 1100.
Format
Hardback
Publication date
2015
Publisher
John Wiley and Sons Ltd United States
Edition
10th Edition
Number of pages
528
Condition
New
SKU
V9780470169650
ISBN
9780470169650
Hardback
Condition: New

€ 323.62

Hardcover. Praise for Damodaran on Valuation SECOND EDITION "Aswath Damodaran is simply the best valuation teacher around. If you are interested in the theory or practice of valuation, you should have Damodaran on Valuation on your bookshelf. You can bet that I do. " -Michael J. Series: Wiley Finance Series. Num Pages: 696 pages, Illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 257 x 188 x 39. Weight in Grams: 1380.
Publisher
John Wiley and Sons Ltd United States
Number of pages
696
Format
Hardback
Publication date
2006
Edition
2nd Edition
Condition
New
SKU
V9780471751212
ISBN
9780471751212
Hardback
Condition: New

€ 98.14

Hardcover. From a veteran Fortune 500 executive, how women can reach and succeed in top leadership positions Though women hold a majority of the managerial and professional jobs in the workforce, they occupy a mere 14% of C-suite positions at Fortune 500 firms. Num Pages: 240 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 159 x 229 x 22. Weight in Grams: 428.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9781118562642
ISBN
9781118562642
Hardback
Condition: New

€ 36.99
€ 28.94

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