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Confronting Mistakes: Lessons from the Aviation Industry when Dealing with Error
J. Hagen
€ 78.11
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Description for Confronting Mistakes: Lessons from the Aviation Industry when Dealing with Error
Hardback. In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this book assess how active error management can work and lead to success. Using academic research and 10 actual aviation accidents cases, this book will provide compelling and informative reading. Num Pages: 200 pages, 25 black & white halftones, 22 diagrames, 2 graphs, 1 black & white tables. BIC Classification: KJC; KJM; KNGV. Category: (P) Professional & Vocational. Dimension: 240 x 161 x 25. Weight in Grams: 482.
In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this book assess how active error management can work and lead to success. Using academic research and 10 actual aviation accidents cases, this book will provide compelling and informative reading.
In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this book assess how active error management can work and lead to success. Using academic research and 10 actual aviation accidents cases, this book will provide compelling and informative reading.
Product Details
Publisher
Palgrave Macmillan United Kingdom
Number of pages
200
Format
Hardback
Publication date
2013
Condition
New
Weight
481g
Number of Pages
191
Place of Publication
Basingstoke, United Kingdom
ISBN
9781137276179
SKU
V9781137276179
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About J. Hagen
JAN U. Hagen is a member of the faculty and director of Open Enrolment Programs at ESMT European School of Management and Technology, Berlin, Germany. His research and teaching focus on leadership, error management, and crisis management; he is particularly interested in the way teams and organizations deal with errors. A pilot himself, he has been studying the interaction of ... Read more
Reviews for Confronting Mistakes: Lessons from the Aviation Industry when Dealing with Error
'A riveting, at times thriller-like, read reading this book, and talking about how it could work in your field, might be the beginning of the change you need' - Michael Skapinker, Financial Times 'Confronting Mistakes is a remarkable book. Its gripping case studies of airline disasters will keep readers on the edge of their chairs, and its ... Read more