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Customer Service Pocketbook
Sean McManus & Tony Newby
€ 16.26
FREE Delivery in Ireland
Description for Customer Service Pocketbook
Paperback. The new, 3rd edition of the Customer Service Pocketbook will be published in October 2013. The book is for everyone who contributes, directly or indirectly, to giving the customer excellent service. It has been fully revised to reflect the challenges of responding to customers' needs via a variety of different channels including social media. Num Pages: 112 pages, illustrations. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational. Dimension: 109 x 180 x 6. Weight in Grams: 114.
Product Details
Publisher
Management Pocketbooks
Number of pages
112
Format
Paperback
Publication date
2013
Condition
New
Weight
113g
Number of Pages
128
Place of Publication
Alresford, United Kingdom
ISBN
9781906610555
SKU
V9781906610555
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-2
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