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Management & management techniques
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Management & management techniques
Paperback. * Presents a fresh light on facilities management by considering front-of-house aspects. * Treats workplace productivity and customer service as its central theme. * Brings together a number of relevant themes from the design of the workplace to customer service and stakeholder management. Editor(s): Finch, Edward. Num Pages: 218 pages, 40. BIC Classification: KJMV4. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 243 x 174 x 10. Weight in Grams: 344.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 218
- Condition
- New
- SKU
- V9781405153461
- ISBN
- 9781405153461
Paperback
Condition: New
€ 75.24
€ 75.24
Hardcover.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- LID Publishing United Kingdom
- Number of pages
- 208
- Condition
- New
- SKU
- V9781907794384
- ISBN
- 9781907794384
Hardback
Condition: New
€ 25.99€ 19.69
€ 25.99
€ 19.69
Paperback. An inspiring and engaging book about making wise and breakthrough decisions in business and life. Num Pages: 256 pages. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 141 x 262 x 15. Weight in Grams: 326.
- Format
- Paperback
- Publication date
- 2016
- Publisher
- Lid Publishing
- Condition
- New
- SKU
- V9781910649077
- ISBN
- 9781910649077
Paperback
Condition: New
€ 17.99€ 14.47
€ 17.99
€ 14.47
Creating and Delivering Your Value Proposition: Managing Customer Expe...
Barnes, Cindy, Blake, Helen, Pinder, David
Hardcover. This practical new title shows readers how to build, deliver and harness value propositions to create profitable growth for a business, by utilizing the experience of clients and customers. Num Pages: 232 pages, black & white illustrations. BIC Classification: KJMV7. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 243 x 165 x 19. Weight in Grams: 502.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- Kogan Page
- Edition
- Re-issue
- Condition
- New
- SKU
- V9780749476519
- ISBN
- 9780749476519
Hardback
Condition: New
€ 138.41€ 133.17
€ 138.41
€ 133.17
The Professional Recruiter's Handbook: Delivering Excellence in Recrui...
Brown, Jane Newell, Swain, Ann
Hardcover. The Professional Recruiter's Handbook provides a best practice guide to attracting, approaching and retaining new candidates and clients, with advice on how to manage the recruitment process from start to finish. Num Pages: 272 pages, black & white illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 244 x 164 x 22. Weight in Grams: 570.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Kogan Page
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780749476212
- ISBN
- 9780749476212
Hardback
Condition: New
€ 114.75€ 110.94
€ 114.75
€ 110.94
Hardcover. Proposes an approach to talent management which recognizes that to survive and prosper in this world, organizations require strategies that develop strengths, value diversity and encourage creativity across various levels of the organization. Num Pages: 192 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 243 x 163 x 17. Weight in Grams: 432.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 192
- Condition
- New
- SKU
- V9780749459840
- ISBN
- 9780749459840
Hardback
Condition: New
€ 44.99€ 39.81
€ 44.99
€ 39.81
Hardcover. Provides practical guidance on how to prevent, contain and resolve conflict in the workplace. This title demonstrates how conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Num Pages: 268 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 247 x 167 x 23. Weight in Grams: 606.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 268
- Condition
- New
- SKU
- V9780749459529
- ISBN
- 9780749459529
Hardback
Condition: New
€ 35.99€ 33.15
€ 35.99
€ 33.15
Paperback. A reference manual to designing and delivering a successful training course. It provides both theory and practical exercises; guiding the reader through the total design process from start to finish. Num Pages: 320 pages, 1, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 171 x 22. Weight in Grams: 646.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- Kogan Page Ltd United Kingdom
- Edition
- Second Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780749456252
- ISBN
- 9780749456252
Paperback
Condition: New
€ 46.99€ 42.03
€ 46.99
€ 42.03
Hardcover. Providing over 200 job descriptions and updated to take account of the Age Discrimination legislation, this is a resource available to create meaningful descriptions for your employees. It offers a time-saving approach in the form of a 'job description builder' which allows you to select featured job elements. Num Pages: 392 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 247 x 143 x 29. Weight in Grams: 802.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Kogan Page Ltd United Kingdom
- Edition
- Revised
- Number of pages
- 392
- Condition
- New
- SKU
- V9780749452247
- ISBN
- 9780749452247
Hardback
Condition: New
€ 65.05€ 64.26
€ 65.05
€ 64.26
Hardcover. Explores what it means for managers to be held to account at various levels in an organization. This title shows that most leadership related problems arise from the ineffectiveness of organisational structures that lack accountable jobs. Num Pages: 272 pages, Illustrations. BIC Classification: KJC; KJM. Category: (P) Professional & Vocational. Dimension: 242 x 164 x 23. Weight in Grams: 588.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 272
- Condition
- New
- SKU
- V9780749451608
- ISBN
- 9780749451608
Hardback
Condition: New
€ 31.99€ 28.70
€ 31.99
€ 28.70
Hardcover. Discusses the evolution of the male consumer and the desire of marketers to tap into the male market. Using a typical modern male's weekday as a template and examining the influences affecting him, this book considers his exposure to brands and the ways marketers can exploit these channels, taking you through strategies for marketing to men. Num Pages: 256 pages, col. Illustrations. BIC Classification: KJMV7; KJSA. Category: (P) Professional & Vocational. Dimension: 241 x 163 x 20. Weight in Grams: 609.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Kogan Page
- Condition
- New
- SKU
- V9780749450113
- ISBN
- 9780749450113
Hardback
Condition: New
€ 31.99€ 28.70
€ 31.99
€ 28.70
paperback. When it really is a matter of life and death, how do risk management strategies stand up to the pressure? And do such radical situations have a practical relevance to risk management policies in today's business and financial worlds? This title looks at real-life examples - from epidemics to earthquakes - to showcase risk management strategies. Num Pages: 192 pages, black & white illustrations. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 152 x 233 x 11. Weight in Grams: 282.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- Kogan Page Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 192
- Condition
- New
- SKU
- V9780749449452
- ISBN
- 9780749449452
Paperback
Condition: New
€ 52.99€ 47.59
€ 52.99
€ 47.59
paperback. Explores the concept and practice behind creating an engaged workforce and how this can contribute to organizational success. This book draws on a range of international case studies and examples, which demonstrate how an actively-engaged workforce helps your organization to flourish. Num Pages: 240 pages, 1, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 159 x 15. Weight in Grams: 424.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- Kogan Page Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780749449445
- ISBN
- 9780749449445
Paperback
Condition: New
€ 40.99€ 36.49
€ 40.99
€ 36.49
Paperback. Reveals the unique Method 123 Project Management Methodology by defining the phases, activities and tasks required to complete a project. This book guides you through the four critical phases of the project life cycle: initiation, planning, execution and closure. Num Pages: 256 pages, 1, black & white illustrations. BIC Classification: KJC; KJMP. Category: (P) Professional & Vocational. Dimension: 191 x 245 x 16. Weight in Grams: 519.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- Kogan Page Ltd United Kingdom
- Edition
- PAP/CDR
- Number of pages
- 256
- Condition
- New
- SKU
- V9780749449377
- ISBN
- 9780749449377
Paperback
Condition: New
€ 46.99€ 42.03
€ 46.99
€ 42.03
paperback. How do we develop leaders that others will want to follow? This title offers an insight from somebody who truly understood the importance of humility and humanity on the part of all those who take on the role of the leader: 'they must first serve so that they may lead better'. Num Pages: 160 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 10. Weight in Grams: 280.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- Kogan Page Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 160
- Condition
- New
- SKU
- V9780749445331
- ISBN
- 9780749445331
Paperback
Condition: New
€ 40.99€ 34.09
€ 40.99
€ 34.09
Paperback. Provides an introduction to the useful skills needed and helps readers develop a facilitation style that is unbiased and enables control without being overpowering. This title includes examples, proven tips for success, checklists and a self assessment guide to facilitate readers test their own personal approach to facilitation. Num Pages: 176 pages, 1, black & white illustrations. BIC Classification: KJM; KJP. Category: (P) Professional & Vocational. Dimension: 235 x 158 x 10. Weight in Grams: 282.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Kogan Page Ltd United Kingdom
- Edition
- 3rd
- Number of pages
- 178
- Condition
- New
- SKU
- V9780749443511
- ISBN
- 9780749443511
Paperback
Condition: New
€ 53.22€ 53.14
€ 53.22
€ 53.14
Paperback. Facilitation is emerging as an exciting profession. It is being used in a wide range of situations and occupations, including workplaces, leisure and health activities, organizational planning and community development. This title deals with this topic and is suitable for managers, staff developers, innovators, and social and community workers. Num Pages: 256 pages, 1, black & white illustrations. BIC Classification: JNRV; JNT; KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 158 x 15. Weight in Grams: 390.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 256
- Condition
- New
- SKU
- V9780749438265
- ISBN
- 9780749438265
Paperback
Condition: New
€ 40.99€ 36.49
€ 40.99
€ 36.49
Hardcover.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- CABI Publishing United Kingdom
- Edition
- First
- Number of pages
- 592
- Condition
- New
- SKU
- V9781845933234
- ISBN
- 9781845933234
Hardback
Condition: New
€ 146.74
€ 146.74
Hardcover. Benchmarking is a buzzword of the 1990s that desribes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners. Editor(s): Wober, Karl W. Num Pages: 288 pages, Illustrations. BIC Classification: KJM; KNSG; KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 242 x 165 x 25. Weight in Grams: 672. 288 pages, Illustrations. Editor(s): Wober, Karl W. Benchmarking is a buzzword of the 1990s that desribes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners. Cateogry: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. BIC Classification: KJM; KNSG; KNSH. Dimension: 242 x 165 x 25. Weight: 672.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- CABI
- Edition
- First
- Number of pages
- 288
- Condition
- New
- SKU
- V9780851995533
- ISBN
- 9780851995533
Hardback
Condition: New
€ 139.41
€ 139.41
Paperback. 384 pages, Illustrations. An approachable text which provides clear guidance for students and practitioners of forestry on how to manage budgets and accounts. The reader is led through the process in a series of steps covering the methodology and rationale, accompanied by worked examples. Cateogry: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. BIC Classification: KJMV1; TVR. Dimension: 232 x 154 x 22. Weight: 608.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- CABI
- Edition
- First
- Number of pages
- 384
- Condition
- New
- SKU
- V9780851993287
- ISBN
- 9780851993287
Paperback
Condition: New
€ 68.31
€ 68.31
Paperback. The five crucial dimensions that companies must improve in order to succeed in today's disrupted world. Num Pages: 248 pages. BIC Classification: KJMB; KJR. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 18. Weight in Grams: 431.
- Format
- Paperback
- Publication date
- 2017
- Publisher
- Lid Publishing
- Edition
- New edition
- Condition
- New
- SKU
- V9780996943321
- ISBN
- 9780996943321
Paperback
Condition: New
€ 23.99€ 17.93
€ 23.99
€ 17.93
hardcover. Part of an annual series dedicated to the discussion of the studies in the application of management science to the solution of significant managerial decision making problems. This volume deals with the applications of mathematical programming to Multi-criteria decision making, Supply chain management, Performance management, and Risk analysis. Editor(s): Lawrence, Kenneth D. Series: Applications of Management Science. Num Pages: 240 pages, black & white illustrations. BIC Classification: KCH; KJMD. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 14. Weight in Grams: 514.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- Emerald Group Publishing Limited United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780762310951
- ISBN
- 9780762310951
Hardback
Condition: New
€ 141.52
€ 141.52
hardcover. Focuses on the forces that perpetuate or mitigate unethical behavior in groups. This volume reflects on these forces and their role in unethical behavior. It contains articles that underscore the importance of considering the role that groups play in unethical behavior. Editor(s): Tenbrunsel, Ann E.; Wageman, R. Series Editor(s): Mannix, Elizabeth A.; Neale, Margaret Ann. Series: Research on Managing Groups & Teams. Num Pages: 296 pages, 1, black & white illustrations. BIC Classification: KJMV2; KJU. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 17. Weight in Grams: 592.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- Emerald Group Publishing Limited United States
- Number of pages
- 296
- Condition
- New
- Edition
- Illustrated
- SKU
- V9780762313006
- ISBN
- 9780762313006
Hardback
Condition: New
€ 128.97
€ 128.97
hardcover. Most universities do not teach meta-thinking so it is logical that company thinkers may not really understand how to think and decide upon important issues. This volume explores how such thinking can be employed to improve the thinking of those who are responsible for core performance. Editor(s): Woodside, Arch G. Series: Advances in Business Marketing and Purchasing. Num Pages: 672 pages, black & white illustrations. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 291 x 363 x 57. Weight in Grams: 1114.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- Emerald Group Publishing Limited United States
- Number of pages
- 672
- Condition
- New
- SKU
- V9780762310463
- ISBN
- 9780762310463
Hardback
Condition: New
€ 140.32
€ 140.32