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Living the Brand: How to Transform Every Member of Your Organization into a Brand Champion
Nicholas Ind
€ 43.99
€ 39.22
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Description for Living the Brand: How to Transform Every Member of Your Organization into a Brand Champion
Hardback. Your company's workforce is its most valuable asset. It is the employees who translate your organization's strategy into reality, interact with consumers and determine the corporate brand. This book demonstrates how you can empower and enthuse your employees to create "brand champions". Num Pages: 208 pages, 1, black & white illustrations. BIC Classification: KJMV2; KJMV7. Category: (P) Professional & Vocational. Dimension: 241 x 166 x 20. Weight in Grams: 466.
Your company's workforce is its most valuable asset. It is the employees who translate your organization's strategy into reality, interact with consumers and determine the corporate brand. Living the Brand demonstrates how you can empower and enthuse your employees to create "brand champions". This approach enhances employee commitment, improves service standards and focuses efforts to deliver business goals. This practical, inspirational book shows you that employees flourish in organizations where they identify with the brand, and organizations flourish when the brand has relevance and creates meaning. Using original international case studies, such as IBM, SAS Airlines, UNICEF, ... Read more
Your company's workforce is its most valuable asset. It is the employees who translate your organization's strategy into reality, interact with consumers and determine the corporate brand. Living the Brand demonstrates how you can empower and enthuse your employees to create "brand champions". This approach enhances employee commitment, improves service standards and focuses efforts to deliver business goals. This practical, inspirational book shows you that employees flourish in organizations where they identify with the brand, and organizations flourish when the brand has relevance and creates meaning. Using original international case studies, such as IBM, SAS Airlines, UNICEF, ... Read more
Product Details
Publisher
Kogan Page Ltd United Kingdom
Number of pages
210
Format
Hardback
Publication date
2007
Condition
New
Weight
479g
Number of Pages
208
Place of Publication
London, United Kingdom
ISBN
9780749450830
SKU
V9780749450830
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Nicholas Ind
Nicholas Ind is a partner in Equilibrium Consulting. He has worked on projects for Manpower, British Council, Ford of Europe, The Economist Group, TNS, Telenor and Unicef. He is on the advisory board of Corporate Reputation Review, the editorial board of the Journal of Brand Management, and is an Industrial Fellow at Kingston University, UK. He teaches on branding and ... Read more
Reviews for Living the Brand: How to Transform Every Member of Your Organization into a Brand Champion
"Essential reading...contains some powerful insights." Call Centre Focus "A bible of the 'employee-centric' approach... Fascinating stuff." Infomatics "This is a timely book because the issue of how to define brands and bring them to life is at the heart of our age. As this readable book argues, if ... Read more