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15%OFFAmy Zuckerman - Managing Quality - 9781841122212 - V9781841122212
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Managing Quality

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Description for Managing Quality Paperback. Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. This title features examples and lessons from some of the world's most successful businesses. Series: ExpressExec S. Num Pages: 136 pages, Ill. BIC Classification: KJMQ; KJMV5. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 172 x 119 x 10. Weight in Grams: 140.
Fast track route to mastering quality management

Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process

Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum

Includes a glossary of key concepts and a comprehensive resources guide

Product Details

Format
Paperback
Publication date
2002
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
136
Condition
New
Series
ExpressExec S.
Number of Pages
144
Place of Publication
Oxford, United Kingdom
ISBN
9781841122212
SKU
V9781841122212
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50

About Amy Zuckerman
AMY ZUCKERMAN has written for a variety of publications, including the New York Times, Fortune special sections, Business 2.0, Continental, Industry Week and many others. Her latest book is Tech Trending: The Technology Survival Guide for Visionary Managers. NED HAMSON has also written for a number of publications, including Forbes magazine. He was lead-author of After Atlantis: Working, Managing and ... Read more

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