`The first edition of this book is excellent because it is packed full of interesting and useful skills, processes and techniques. This 2nd edition has developed and built on this already excellent book and lifted it in to the 'essential buy' category!' - Professor Bob Garvey, Faculty Head of Research, York St John Business School, UK ... Read more 'This is a remarkably useful book. Each of the three sections is valuable in its own right: Section A clearly explains and informs us about coaching; Section B provides handy techniques to bolster coaching practice; and Section C addresses some important contemporary issues that coaches need to consider for their continued professional effectiveness. Highly recommended.' - Dr Elaine Cox, Author and Director of Coaching & Mentoring Programmes at Oxford Brookes University UK 'This is a fabulously rich and comprehensive work, it will be an invaluable resource for any coach or mentor - from the seasoned and experienced, to the novice. It covers every aspect of the coaching and mentoring process. I totally recommend it.' - Myles Downey, author of 'Enabling Genius- a mindset for the 21st Century' and `Effective Modern Coaching' 'Wonderfully written by pioneers of our field. A vast array of coaching techniques with illustrative examples every step of the way. One of the few coaching books that you'll need with you while coaching!' - Dr Brian O. Underhill, Founder of CoachSource and author of 'Executive Coaching for Results' Show Less