Stock image for illustration purposes only - book cover, edition or condition may vary.
The Smart Manager´s F.A.Q. Guide: A Survival Handbook for Today´s Workplace
Rex P. Gatto
€ 50.27
FREE Delivery in Ireland
Description for The Smart Manager´s F.A.Q. Guide: A Survival Handbook for Today´s Workplace
Paperback. Topics covered in this guide include how to interview effectively, how to implement change in the workplace, how to control stress, how to find creative solutions to problems, how to create customer satisfaction, how to manage effective meetings and how to create visually enticing presentations. Series: pfeiffer. Num Pages: 344 pages, black & white illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 231 x 154 x 24. Weight in Grams: 547.
Get immediate answers to your toughest workplace questions!
In our information-flooded workplace, smart managers, supervisors, administrators, and executives need to get the right answers to their questions--in a hurry! The Smart Manager's F.A.Q. Guide is a handy reference that draws on a wealth of information from workshops, training sessions, and consulting interventions that have a proven track record.
You'll get practical solutions to your toughest workplace questions such as:
* How can I guarantee customer satisfaction?
* What questions should I ask in an interview?
* How do I deal with an angry employee?
* What can I do to overcome resistance to change?
* How can I get people to listen to me?
* What are the best ways to praise or reprimand employees?
* How can I produce an effective presentation?
The Smart Manager's F.A.Q. Guide is specially designed to save you time and money. Don't wait for instructor-led training to answer your questions-just turn to this comprehensive, easy-to-follow guide. More than mere questions and answers, this book offers you concrete models that can be used in almost any management situation.
"An excellent reference tool with a 'how to' approach to dealing with day-to-day management issues."
--Rudolf Beilfuss, chief executive, Polaris International, an International Association of Accounting Firms
In our information-flooded workplace, smart managers, supervisors, administrators, and executives need to get the right answers to their questions--in a hurry! The Smart Manager's F.A.Q. Guide is a handy reference that draws on a wealth of information from workshops, training sessions, and consulting interventions that have a proven track record.
You'll get practical solutions to your toughest workplace questions such as:
* How can I guarantee customer satisfaction?
* What questions should I ask in an interview?
* How do I deal with an angry employee?
* What can I do to overcome resistance to change?
* How can I get people to listen to me?
* What are the best ways to praise or reprimand employees?
* How can I produce an effective presentation?
The Smart Manager's F.A.Q. Guide is specially designed to save you time and money. Don't wait for instructor-led training to answer your questions-just turn to this comprehensive, easy-to-follow guide. More than mere questions and answers, this book offers you concrete models that can be used in almost any management situation.
"An excellent reference tool with a 'how to' approach to dealing with day-to-day management issues."
--Rudolf Beilfuss, chief executive, Polaris International, an International Association of Accounting Firms
Product Details
Format
Paperback
Publication date
2000
Publisher
John Wiley & Sons Inc United States
Number of pages
344
Condition
New
Series
pfeiffer
Number of Pages
344
Place of Publication
, United States
ISBN
9780787953447
SKU
V9780787953447
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Rex P. Gatto
REX P. GATTO is founder and president of Gatto Training Associates. A sought after speaker at national conferences, he is the author of several books including Controlling Stress in the Workplace (Pfeiffer).
Reviews for The Smart Manager´s F.A.Q. Guide: A Survival Handbook for Today´s Workplace
"An excellent reference tool with a 'how to' approach to dealing with day-to-day management issues." -Rudolf Beilfuss, chief executive, Polaris International, an International Association of Accounting Firms "Gatto shares his practical experience and knowledge on topics that readers can use on a daily basis. It is quite flexible
you can read the entire book or just find out about a specific situation challenging you. This book is a 'keeper' and needs to be kept within arm's reach." -Jay M. Duffy, director, Executive Education and Leadership, Bayer Corporation "The Smart Manager's F.A.Q. Guide is one of the most useful books I have ever read. It is one that will be utilized on a day-to-day basis and never lost on a shelf." -Renee Pavucek, associate director, Institute for Economic Transformation, Center for Corporate Development, Duquesne University
you can read the entire book or just find out about a specific situation challenging you. This book is a 'keeper' and needs to be kept within arm's reach." -Jay M. Duffy, director, Executive Education and Leadership, Bayer Corporation "The Smart Manager's F.A.Q. Guide is one of the most useful books I have ever read. It is one that will be utilized on a day-to-day basis and never lost on a shelf." -Renee Pavucek, associate director, Institute for Economic Transformation, Center for Corporate Development, Duquesne University