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Total Quality Management
Stephen George
€ 59.21
€ 50.62
FREE Delivery in Ireland
Description for Total Quality Management
Hardcover. Find out how today's most successful companies are getting the most from their quality initiatives. Studies show that companies waste millions of dollars on team building, benchmarking, and other quality initiatives. Yet so many save millions with the same initiatives. Num Pages: 254 pages, Illustrations. BIC Classification: KJMQ; KJMV5. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 259 x 182 x 26. Weight in Grams: 690.
To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase-total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes.
Total Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world's most successful companies put the total into TQM. Each of these companies, including 13 new additions and 23 Baldrige Award winners, is cited as a benchmark performer ... Read more
To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase-total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes.
Total Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world's most successful companies put the total into TQM. Each of these companies, including 13 new additions and 23 Baldrige Award winners, is cited as a benchmark performer ... Read more
Product Details
Format
Hardback
Publication date
1998
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
254
Condition
New
Number of Pages
272
Place of Publication
New York, United States
ISBN
9780471191742
SKU
V9780471191742
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Stephen George
STEPHEN GEORGE is a writer and consultant from St. Louis Park, Minnesota. He has consulted with eleven companies that have applied for the Baldrige Award and/or State Quality Awards, five of which have won eight awards, including three Baldrige Awards. He is the author of The Baldrige Quality System and Uncommon Sense, both published by Wiley. ARNOLD WEIMERSKIRCH is Vice ... Read more
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