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Trust and Organizations
. Ed(S): Wijkstrom, Filip; Uggla, Bengt Kristensson; Reuter, M.
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Description for Trust and Organizations
Paperback. Editor(s): Wijkstrom, Filip; Uggla, Bengt Kristensson; Reuter, M. Num Pages: 213 pages, 3 black & white illustrations, biography. BIC Classification: KJC; KJG; KJM; KJMV; KJMV2. Category: (G) General (US: Trade). Dimension: 142 x 216 x 16. Weight in Grams: 288.
An increasing number of people work in organizations that 'trade in trust'. Institutions such as banks, accounting firms, schools, and hospitals require customers, students, and patients to have confidence in the experience and professional expertise of the staff, as well as in the effectiveness of the regulations, rules, and systems in place for quality control. What mechanisms have developed in modern society to create, manage, maintain, and convey trust in companies, public administrations, and civil society organizations? What takes place in the encounter between different cultures of confidence and what happens when confidence in or between organizations is shattered? ... Read more
An increasing number of people work in organizations that 'trade in trust'. Institutions such as banks, accounting firms, schools, and hospitals require customers, students, and patients to have confidence in the experience and professional expertise of the staff, as well as in the effectiveness of the regulations, rules, and systems in place for quality control. What mechanisms have developed in modern society to create, manage, maintain, and convey trust in companies, public administrations, and civil society organizations? What takes place in the encounter between different cultures of confidence and what happens when confidence in or between organizations is shattered? ... Read more
Product Details
Format
Paperback
Publication date
2015
Publisher
Palgrave Macmillan United Kingdom
Number of pages
213
Condition
New
Number of Pages
213
Place of Publication
Basingstoke, United Kingdom
ISBN
9781349475377
SKU
V9781349475377
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About . Ed(S): Wijkstrom, Filip; Uggla, Bengt Kristensson; Reuter, M.
Johan Fornäs, Södertörn University, Sweden Maria Gustavson, University of Gothenburg, Sweden Bo Rothstein, University of Gothenburg, Sweden Niklas Egels-Zandén, University of Gothenburg, Sweden Ingrid Gustafsson, University of Gothenburg, Sweden Kristina Tamm Hallström, Stockholm School of Economics and Stockholm Centre for Organizational Research (Score), Sweden Lars Strannegård, Stockholm School of Economics, Sweden Pernilla Petrelius Karlberg, Stockholm School of Economics, ... Read more
Reviews for Trust and Organizations
"The enormous value of trust for everyday organizational life is widely underestimated in literature. Most mainstream theories focus upon different social forces, e.g. power, control, and normative and institutional pressures, whereas interpersonal and generalized trust is rarely recognized as a vital glue for linking actions in and beyond organizations. Against this backdrop, this volume is especially precious, as it provides ... Read more