"Take a fascinating, decade-long journey to witness the remarkabletransformation of a mediocre company into a team-based topcompetitor. Your guides are a trio of participant/observers, allkey players in achieving this systemic change of classicproportions."
Jerome M. Rosow, president, Work in AmericaInstitute, Inc. "What Works makes a very important contribution by challengingconventional wisdom. The story of Champion International's decadeof ... Read morechange illustrates that a fundamental and permanenttransformation in corporate culture and performance depAnds on anevolutionary, bottoms-up organizational learning process led bymany managers at all levels."
Michael Beer, Cahners-RabbProfessor of Business Administration, Harvard Univesity "Anyone in a leadership position today, union or management, shouldread this book. It tells the important story of howlabor/management partnerships can make a difference and provideworkable solutions to complex problems presented by today's globaleconomy."
Boyd Young, international president, UnitedPaperworkers International Union Show Less