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Mediated Business Interactions: Intercultural Communication Between Speakers of Spanish
Rosina Márquez Reiter
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Description for Mediated Business Interactions: Intercultural Communication Between Speakers of Spanish
Hardback. The first book to examine mediated institutional talk in Spanish. Num Pages: 224 pages, 5 figures, 5 figures showing call scripts. BIC Classification: 2ADS; CF; GTC; KJP. Category: (P) Professional & Vocational. Dimension: 243 x 163 x 17. Weight in Grams: 464.
This is the first monograph to examine mediated business interaction in Spanish. It focuses on communication between native speakers of Spanish from different Spanish-speaking countries with a view to informing our understanding of intercultural communication in a contemporary business environment. Using elements of pragmatics with tools from conversation analysis, the book examines the various activities that telephone conversationalists engage in to supply and demand a service over the phone through the mediational means of Spanish by addressing the following questions. * Do speakers of Spanish display similar communicative practices as those observed in other languages when requesting and being offered ... Read more
This is the first monograph to examine mediated business interaction in Spanish. It focuses on communication between native speakers of Spanish from different Spanish-speaking countries with a view to informing our understanding of intercultural communication in a contemporary business environment. Using elements of pragmatics with tools from conversation analysis, the book examines the various activities that telephone conversationalists engage in to supply and demand a service over the phone through the mediational means of Spanish by addressing the following questions. * Do speakers of Spanish display similar communicative practices as those observed in other languages when requesting and being offered ... Read more
Product Details
Publisher
Edinburgh University Press
Number of pages
224
Format
Hardback
Publication date
2011
Condition
New
Number of Pages
224
Place of Publication
Edinburgh, United Kingdom
ISBN
9780748637201
SKU
V9780748637201
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-50
About Rosina Márquez Reiter
Rosina Marquez Reiter is Senior Lecturer and Programme Director, MA in Intercultural Communication with International Business and MA in Communication and International Marketing, University of Surrey.
Reviews for Mediated Business Interactions: Intercultural Communication Between Speakers of Spanish
Mediated Business Interactions is a richly detailed account of institutional transactions between Spanish speakers from varied cultural backgrounds. It offers a unique perspective on the intersection of dialect with culture, and provides sophisticated insight into conversational dynamics as a site for intercultural communication.
Kristine Fitch, Professor of Communication Studies, University of Iowa Mediated Business Interactions is a richly detailed ... Read more
Kristine Fitch, Professor of Communication Studies, University of Iowa Mediated Business Interactions is a richly detailed ... Read more