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Amaze Every Customer Ever Time
Shep Hyken
€ 26.99
€ 24.14
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Description for Amaze Every Customer Ever Time
Hardcover. Num Pages: 240 pages. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 236 x 151 x 23. Weight in Grams: 498.
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era businessin any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace's over-the-top work with customers, Shep explores the ... Read more
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era businessin any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace's over-the-top work with customers, Shep explores the ... Read more
Product Details
Format
Hardback
Publication date
2013
Publisher
Greenleaf Book Group LLC United States
Number of pages
233
Condition
New
Number of Pages
240
Place of Publication
Austin, United States
ISBN
9781626340091
SKU
V9781626340091
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-33
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