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The Intention Economy: When Customers Take Charge
Doc Searls
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€ 26.95
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Description for The Intention Economy: When Customers Take Charge
Hardback. Who owns the marketplace? Is it business - or the customer? This book lays out a map for an economy driven by consumer intent, where vendors can - and must - respond to the actual intentions of customers, instead of simply vying for customer attention in hopes of selling them what they might want. Num Pages: 320 pages. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 161 x 241 x 27. Weight in Grams: 554.
Caveat venditor--let the seller beware While marketers look for more ways to get personal with customers, including new tricks with "big data," customers are about to get personal in their own ways, with their own tools. Soon consumers will be able to: * Control the flow and use of personal data * Build their own loyalty programs * Dictate their own terms of service * Tell whole markets what they want, how they want it, where and when they should be able to get it, and how much it should cost And they ... Read more
Caveat venditor--let the seller beware While marketers look for more ways to get personal with customers, including new tricks with "big data," customers are about to get personal in their own ways, with their own tools. Soon consumers will be able to: * Control the flow and use of personal data * Build their own loyalty programs * Dictate their own terms of service * Tell whole markets what they want, how they want it, where and when they should be able to get it, and how much it should cost And they ... Read more
Product Details
Publisher
Harvard Business Review Press United States
Number of pages
256
Format
Hardback
Publication date
2012
Condition
New
Weight
572 g
Number of Pages
320
Place of Publication
, United States
ISBN
9781422158524
SKU
V9781422158524
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Doc Searls
Doc Searls is senior editor of Linux Journal, coauthor of The Cluetrain Manifesto, and one of the world's most widely read bloggers. In The World is Flat, Thomas L. Friedman calls him "one of the most respected technology writers in America." Searls is a fellow at the Center for Information Technology & Society (CITS) at the University of California, Santa ... Read more
Reviews for The Intention Economy: When Customers Take Charge
Named a Best Business Book for 2012 in strategy+business magazine "a must-read book..."
TechCrunch "Doc Searls has written a very thoughtful book on the intention economy and the promises it holds for both vendors and customers."
Forbes "Searls's vision raises provocative questions for companies and for marketers."
strategy+business magazine magazine "This is a thoughtful, well researched book ... Read more
TechCrunch "Doc Searls has written a very thoughtful book on the intention economy and the promises it holds for both vendors and customers."
Forbes "Searls's vision raises provocative questions for companies and for marketers."
strategy+business magazine magazine "This is a thoughtful, well researched book ... Read more