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Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
Jeff Gothelf
€ 31.99
€ 28.72
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Description for Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
Hardback. Num Pages: 256 pages. BIC Classification: KJC; KJM; KJS; KJU. Category: (G) General (US: Trade). Dimension: 167 x 243 x 27. Weight in Grams: 484.
The End of Assembly Line Management We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders. This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software becomes ever more integrated into every product and service, making this big shift is quickly becoming the key operational challenge for ... Read more
The End of Assembly Line Management We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders. This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software becomes ever more integrated into every product and service, making this big shift is quickly becoming the key operational challenge for ... Read more
Product Details
Publisher
Harvard Business Review Press
Format
Hardback
Publication date
2017
Condition
New
Number of Pages
272
Place of Publication
, United States
ISBN
9781633691889
SKU
V9781633691889
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-2
About Jeff Gothelf
Jeff Gothelf is a lean-thinking and design evangelist, spreading the gospel of great team collaboration, product innovation, and evidence-based decision making. He is an author, speaker, and thought leader on the future of product development and design, often teaching workshops or giving talks on building cultures that support teamwork and innovation. Earlier in his career, Jeff led the UX design ... Read more
Reviews for Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
ADVANCE PRAISE for Sense and Respond: Eric Ries, author, The Lean Startup
"The authors' ideas
from the continuous two-way conversation we should be having with customers to the concept of 'learning forward' in order to forge ahead despite uncertainty
provide a crucial framework for the modern world of business. With fascinating case studies and practical advice, Sense and Respond shows how to ... Read more
"The authors' ideas
from the continuous two-way conversation we should be having with customers to the concept of 'learning forward' in order to forge ahead despite uncertainty
provide a crucial framework for the modern world of business. With fascinating case studies and practical advice, Sense and Respond shows how to ... Read more