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Irwin M. Rubin - The ABCs of Effective Feedback - 9780787910778 - V9780787910778
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The ABCs of Effective Feedback

€ 58.34
FREE Delivery in Ireland
Description for The ABCs of Effective Feedback Hardcover. Aimed at healthcare professionals who want to learn the give-and-take of effective feedback, this volume outlines a step-by-step approach to the feedback process that should create direct, open and honest communication. Stages of feedback covered include: initiating, formulating and exchanging. Num Pages: 176 pages, Illustrations. BIC Classification: JKSW; KJP; MBPM. Category: (P) Professional & Vocational. Dimension: 236 x 158 x 16. Weight in Grams: 361.

Chart a Course to Excellence

Sponsored by The American College of Physician Executives

"A much-needed, practical guide to giving and receiving feedback . . . a guide that is essential to the successful conduct of one of humanity's most important activities productive conversation."
--Edgar H. Schein, Sloan Fellows professor of management emeritus, MIT Sloan School of Management

Managing relationships, building trust, and communicating effectively are all essential skills to improving performance and ensuring the quality of patient care. This timely book offers the tools and techniques necessary to face the challenges of being a leader and resolving conflicts to produce ... Read more

Irwin M. Rubin and Thomas Campbell show how to eliminate the pitfalls of traditional feedback approaches and enhance the win-win quality of all communication. With vignettes, a case study, and pithy cartoons, the authors detail two dynamic tools to help chart a course to excellence in giving and receiving championship-level feedback. Their integrated four-phase feedback model and practical behavioral tools provide the ingredients essential to plan for and learn from our daily experiences.

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Product Details

Format
Hardback
Publication date
1997
Publisher
John Wiley & Sons Inc United States
Number of pages
176
Condition
New
Number of Pages
176
Place of Publication
New York, United States
ISBN
9780787910778
SKU
V9780787910778
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50

About Irwin M. Rubin
IRWIN M. RUBIN is president of Temenos, Inc. and coauthor of the classic texts Organizational Behavior: An Experiential Approach and My Pulse is Not What it Used to Be: The Leadership Challenges in Health Care. Formerly associated with prestigious institutions such as Sloan School of Management at the Massachusetts Institute of Technology and Harvard Graduate School of Education, he is ... Read more

Reviews for The ABCs of Effective Feedback
"The ABCs of Effective Feedback emphasizes what we already suspect is true: poorly managed feedback in the health care setting is at the heart of most personal and organizational problems."
Aspen's Advisory for Nurse Executives "An essential tool for anyone wanting to make the transition from management to leadership."
James A. Autry, author, Love and Profit and ... Read more

Goodreads reviews for The ABCs of Effective Feedback


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