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The Hospitality Employee Management and Supervision
Kerry L. Sommerville
€ 141.17
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Description for The Hospitality Employee Management and Supervision
Paperback. A practical resource for managers and supervisors in hospitality businesses In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Num Pages: 360 pages, Illustrations, maps. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 192 x 19. Weight in Grams: 606.
In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry.
In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry.
Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation.
Each chapter in this lively and engaging text features:
... Read moreProduct Details
Format
Paperback
Publication date
2007
Publisher
John Wiley and Sons Ltd United States
Number of pages
360
Condition
New
Number of Pages
368
Place of Publication
New York, United States
ISBN
9780471745228
SKU
V9780471745228
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-1
About Kerry L. Sommerville
KERRY L. SOMMERVILLE, CHE, CHA, MA, has more than twenty-five years of professional and academic hotel and restaurant management experience. He is an innovative, award-winning instructor, a published author, and the developer of one of the earliest and most comprehensive distance education models for online learning. He holds a master’s degree in management from Webster University.
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