The Quintessence of Intercultural Business Communication
Melanie Moll
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Description for The Quintessence of Intercultural Business Communication
hardcover. This book explains how to understand what others are communicating, using real examples of intercultural business interaction to show deeply embedded cultural norms. Includes tools that readers can use to improve their intercultural business communication. Series: Quintessence Series. Num Pages: 120 pages, biography. BIC Classification: KJMV2; KJSM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 10. Weight in Grams: 362.
Successful business communication is more than simply speaking your client’s language. At the heart of all effective communication lies a fundamental understanding of human behavior. The natural result of globalization is a level of behaviors that we all share and expect. However, underneath this level are many other influencing factors. We tend to view the situation around us according to our own expectations which are often shaped by our cultural backgrounds. What happens, though, when our cultures are so different that the expectations collide? This book combines theory and practice in a way that helps you as a busy intercultural ... Read more
Successful business communication is more than simply speaking your client’s language. At the heart of all effective communication lies a fundamental understanding of human behavior. The natural result of globalization is a level of behaviors that we all share and expect. However, underneath this level are many other influencing factors. We tend to view the situation around us according to our own expectations which are often shaped by our cultural backgrounds. What happens, though, when our cultures are so different that the expectations collide? This book combines theory and practice in a way that helps you as a busy intercultural ... Read more
Product Details
Format
Hardback
Publication date
2012
Publisher
Springer Germany
Number of pages
120
Condition
New
Series
Quintessence Series
Number of Pages
120
Place of Publication
Berlin, Germany
ISBN
9783642282379
SKU
V9783642282379
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Melanie Moll
Melanie Moll is an intercultural communication coach and consultant. She teaches intercultural studies at several distance-learning universities in Europe and the United States. In 2000, Moll earned a Ph.D. from the University of South Carolina, and her research specializes in multinational business meetings. Furthermore, she has worked extensively with various international firms, such as BMW and Roland Berger Consulting in ... Read more
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