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This Is Service Design Thinking: Basics, Tools, Cases
Marc Stickdorn
€ 40.99
€ 28.95
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Description for This Is Service Design Thinking: Basics, Tools, Cases
Paperback. Num Pages: 380 pages, 200 Diagrams. BIC Classification: KJC. Category: (G) General (US: Trade). Dimension: 225 x 180 x 31. Weight in Grams: 976.
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking
Product Details
Publisher
Bis B.V., Uitgeverij
Number of pages
376
Format
Paperback
Publication date
2014
Condition
New
Weight
957g
Number of Pages
380
Place of Publication
Amsterdam, Netherlands
ISBN
9789063692797
SKU
V9789063692797
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-7
About Marc Stickdorn
Marc Stickdorn (Author) Marc Stickdorn is a German entrepreneur and service design consultant. He works with organizations to integrate service design in organizational structures and processes to reduce development costs of new products and services and to increase customer experience. In 2010, Marc and Jakob published the award-winning book "This is Service Design Thinking". He is a visiting ... Read more
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