Originally published by Stevenson, Inc., this practical resource offers nonprofit organizations strategies to recruit, manage and retain volunteers.  It includes procedures for screening, orienting, training and motivating volunteers as well as samples of useful forms, policy statements and other examples that the volunteer manager can put to immediate use.

 Important topics covered include:

• Background checks
• Volunteer training
• Volunteer checklists
• Volunteer assignments
• Skill-based volunteer programs
• Volunteer motivation
• Conflict resolution
• Tracking volunteer hours
• Innovative recruitment ideas
• Minority outreach
• Training manuals
• Volunteer surveys
• Volunteer recognition
• Communication
• Mentors
• Youth Volunteers
• Staff engagement