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Business & Finance
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Business & Finance
Hardcover.
Bring Disney-level customer experience to your organization with insider guidance
The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Num Pages: 304 pages, illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 28. Weight in Grams: 502.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119028659
- ISBN
- 9781119028659
Hardback
Condition: New
€ 27.99€ 21.09
€ 27.99
€ 21.09
Paperback. Major account of the fourteenth-century crisis which saw a series of famines, revolts and epidemics transform the medieval world. Num Pages: 420 pages, 93 colour illus. 12 tables. BIC Classification: 1D; 3H; HBJD; HBLC1; HDP; KCZ. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 247 x 174. .
- Publisher
- Cambridge University Press
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780521144438
- ISBN
- 9780521144438
Paperback
Condition: New
€ 41.99€ 39.99
€ 41.99
€ 39.99
Hardback. This long-awaited study, the magnum opus of a leading railroad historian, describes the conception, construction, and early operation of the first narrow gauge railroads in northern California. It is lavishly illustrated by some 600 photographs and drawings, almost three-quarters of which have never before been published. Num Pages: 720 pages, 600 illustrations. BIC Classification: 1KBBWF; 3JH; HBJK; HBLL; KNGT; TBX; TRF. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 7747 x 5817 x 38. Weight in Grams: 2998.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- Stanford University Press United States
- Number of pages
- 720
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780804735506
- ISBN
- 9780804735506
Hardback
Condition: New
€ 75.88
€ 75.88
Paperback. An invaluable aid to companies and auditors involved in first-time adoption of the new SMEs standard Applying the IFRS for SMEs provides expert insights and explanations of the International Financial Reporting Standards (IFRS) for small and medium enterprises (SMEs) issued by the International Accounting Standards Board (IASB). Num Pages: 484 pages, Illustrations. BIC Classification: KFCM. Category: (P) Professional & Vocational. Dimension: 235 x 189 x 24. Weight in Grams: 662.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 484
- Condition
- New
- SKU
- V9780470603376
- ISBN
- 9780470603376
Paperback
Condition: New
€ 88.73€ 74.36
€ 88.73
€ 74.36
Hardcover. Catering: A Guide to Managing a Successful Business Operation, Second Edition provides the reader with the tools to fully understand the challenges and benefits of running a successful catering business. Catering was written as an easy-to-follow guide using a simple step-by-step format and provides comprehensive coverage of all types of catering. Num Pages: 320 pages, illustrations. BIC Classification: KJM; TTVC. Category: (P) Professional & Vocational. Dimension: 199 x 242 x 23. Weight in Grams: 688.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- John Wiley & Sons Inc
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781118137970
- ISBN
- 9781118137970
Hardback
Condition: New
€ 55.60€ 53.48
€ 55.60
€ 53.48
Hardcover. In this collection of witty but thought--provoking essays, Bruce McComish takes a clear look at the anti--logic of the business world and financial markets. He questions with dry humor the very basis of Western financial systems and concepts such as bankruptcy. Num Pages: 244 pages, facsimiles. BIC Classification: KFFH; KFFM; KJ. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 233 x 162 x 20. Weight in Grams: 492.
- Format
- Hardback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 244
- Condition
- New
- SKU
- V9780471494515
- ISBN
- 9780471494515
Hardback
Condition: New
€ 25.93
€ 25.93
Paperback. Series: The Working Class in American History. Num Pages: 384 pages. BIC Classification: 1KBB; 3JJG; 3JJH; HBJK; HBLW; KNGS. Category: (P) Professional & Vocational. Dimension: 158 x 322 x 31. Weight in Grams: 552.
- Format
- Paperback
- Publication date
- 1990
- Publisher
- University of Illinois Press United States
- Edition
- 1990th ed.
- Number of pages
- 384
- Condition
- New
- SKU
- V9780252061448
- ISBN
- 9780252061448
Paperback
Condition: New
€ 27.99€ 26.40
€ 27.99
€ 26.40
Paperback.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- Monthly Review Press,U.S. United States
- Number of pages
- 350
- Condition
- New
- SKU
- V9781583673324
- ISBN
- 9781583673324
Paperback
Condition: New
€ 19.99€ 18.53
€ 19.99
€ 18.53
Paperback. The best book for the ordinary reader on the global environmental and economic crisis. Num Pages: 409 pages. BIC Classification: JPA; KCX; RNC. Category: (G) General (US: Trade). Dimension: 216 x 144 x 24. Weight in Grams: 388.
- Publisher
- John Hunt Publishing United Kingdom
- Number of pages
- 409
- Format
- Paperback
- Publication date
- 2011
- Condition
- New
- SKU
- V9781846945144
- ISBN
- 9781846945144
Paperback
Condition: New
€ 19.99€ 18.45
€ 19.99
€ 18.45
Paperback. Discover the power of the CFO's role in delivering shareholder value During the past decade, the CFO role has expanded dramatically in its breadth, complexity, and criticality. Series: Wiley Corporate F&A. Num Pages: 384 pages. BIC Classification: KFFH; KJMV1. Category: (P) Professional & Vocational. Dimension: 227 x 152 x 26. Weight in Grams: 476.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 350
- Condition
- New
- SKU
- V9781118173046
- ISBN
- 9781118173046
Paperback
Condition: New
€ 61.52€ 52.52
€ 61.52
€ 52.52
Paperback. Rupert Murdoch is one of the most powerful men in the world today. As chief executive of News Corporation, he controls a global media empire which boasts some of the major players in newspapers, television, publishing and the movie business. Num Pages: 592 pages. BIC Classification: BG; KNTP. Category: (G) General (US: Trade). Dimension: 198 x 129. . Good clean copy with some reader wear.
- Condition
- Used, Very Good
- Publisher
- Simon & Schuster
- Format
- Paperback
- Publication date
- 2004
- SKU
- KTM0006430
- ISBN
- 9780743467933
Paperback
Condition: Used, Very Good
€ 4.99
€ 4.99
Paperback. We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges. Num Pages: 352 pages. BIC Classification: KJP. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 197 x 130 x 22. Weight in Grams: 246.
- Publisher
- Penguin
- Number of pages
- 352
- Format
- Paperback
- Publication date
- 2011
- Edition
- Re-issue
- Condition
- New
- SKU
- V9780670921348
- ISBN
- 9780670921348
Paperback
Condition: New
€ 13.00€ 11.88
€ 13.00
€ 11.88
Paperback. Deals with the developments in the field of executive coaching. This book describes several important psychological theories and how to effectively translate them into coaching strategies, and essential business lessons in leadership, marketing, and the corporate viewpoint along with vocabulary for the therapist. Num Pages: 480 pages, 6 black & white illustrations, 17 black & white tables. BIC Classification: KJM; MMJT. Category: (P) Professional & Vocational. Dimension: 228 x 154 x 24. Weight in Grams: 696.
- Publisher
- Taylor & Francis Ltd United Kingdom
- Number of pages
- 472
- Format
- Paperback
- Publication date
- 2009
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780415993418
- ISBN
- 9780415993418
Paperback
Condition: New
€ 53.77
€ 53.77
Paperback. This book can be considered "the Portable MBA for the field of environmental management. " It addresses the management tools and functions used to facilitate environmental strategies in business, and strategic responses to environmental issues. Num Pages: 368 pages, Illustrations. BIC Classification: KJC; KJM; RNF. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 236 x 162 x 19. Weight in Grams: 536.
- Format
- Paperback
- Publication date
- 1998
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 368
- Condition
- New
- SKU
- V9780471169727
- ISBN
- 9780471169727
Paperback
Condition: New
€ 201.81
€ 201.81
Paperback. Series: Wiley Nonprofit Authority. Num Pages: 384 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2017
- Edition
- 7th Edition
- Condition
- New
- SKU
- V9781119380191
- ISBN
- 9781119380191
Paperback
Condition: New
€ 66.45
€ 66.45
Paperback. Praise for Nonprofit Law for Religious Organizations Essential Questions & Answers "Years ago, sincerity and compassion were all that was needed to sustain a vibrant and effective house of worship. Today, there are a myriad of legal issues facing the church that constantly arise, challenging even the most prudent and well-intentioned minister. Num Pages: 350 pages, black & white illustrations. BIC Classification: 1KBB; KJVX; LN. Category: (P) Professional & Vocational. Dimension: 275 x 211 x 21. Weight in Grams: 886.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 350
- Condition
- New
- SKU
- V9780470114407
- ISBN
- 9780470114407
Paperback
Condition: New
€ 76.82
€ 76.82
Paperback. Suitable for professionals representing and advising tax exempt organizations, this guide offers a variety of planning tips, guidance, and helpful information for meeting clients needs. It features a digest of recent legislation, court opinions, and IRS public and private rulings, as well as checklists of forms and an inventory of penalties. Series: Wiley Nonprofit Law, Finance, and Management Series. Num Pages: 436 pages, black & white illustrations. BIC Classification: KJVX; LNCB. Category: (P) Professional & Vocational. Dimension: 243 x 170 x 29. Weight in Grams: 730.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 436
- Condition
- New
- SKU
- V9780470149171
- ISBN
- 9780470149171
Paperback
Condition: New
€ 85.43
€ 85.43
Hardcover. The fundamentals of law pertaining to the boards of directors of tax-exempt organizations are largely the subject of state nonprofit corporation acts. Nonprofit Organizations Governance provides in-depth coverage and explanation of the law, practices, and trends in this volatile area. Num Pages: 260 pages. BIC Classification: KJVX. Category: (P) Professional & Vocational. Dimension: 266 x 193 x 19. Weight in Grams: 656.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 260
- Condition
- New
- SKU
- V9780470358047
- ISBN
- 9780470358047
Hardback
Condition: New
€ 104.42
€ 104.42
Paperback. Just about everything an exempt organization does amounts to one or more businesses, these businesses are regularly carried on, and these businesses are related, unrelated, or shielded from taxation by a statutory exception. Num Pages: 408 pages, black & white illustrations, black & white tables. BIC Classification: 1KBB; KJVX; LNU. Category: (P) Professional & Vocational. Dimension: 243 x 169 x 26. Weight in Grams: 664.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780470500842
- ISBN
- 9780470500842
Paperback
Condition: New
€ 92.06
€ 92.06
Hardcover. ? Nonprofit Law for Colleges and Universities will be in a question-and-answer format, divided into 21 discrete subjects. Series: Wiley Nonprofit Authority. Num Pages: 648 pages. BIC Classification: 1KBB; KJVX; LAY; LNC; LNTD. Category: (P) Professional & Vocational. Dimension: 251 x 189 x 51. Weight in Grams: 1312.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 590
- Condition
- New
- SKU
- V9780470913437
- ISBN
- 9780470913437
Hardback
Condition: New
€ 76.90€ 64.86
€ 76.90
€ 64.86
Paperback. In the wake of a rash of scandals in the nonprofit sector, Congress has passed legislation that allows it to impose penalties against individuals and organizations for any violation of the Internal Revenue Code. This book shows nonprofit professionals how to comply with these regulations to avoid potential fines or other sanctions. Series: Wiley Nonprofit Law, Finance, and Management Series. Num Pages: 256 pages, Ill. BIC Classification: 1KBB; JKSN1; KFCF; LNU. Category: (P) Professional & Scholarly; (UP) Postgraduate; (UU) Undergraduate. Dimension: 234 x 161 x 12. Weight in Grams: 318.
- Format
- Paperback
- Publication date
- 1997
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780471174561
- ISBN
- 9780471174561
Paperback
Condition: New
€ 148.72
€ 148.72
Paperback. Num Pages: 592 pages, Ill. BIC Classification: 1KBB; KJ; LA; LN. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 247 x 180 x 42. Weight in Grams: 1102.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 592
- Condition
- New
- SKU
- V9780471226222
- ISBN
- 9780471226222
Paperback
Condition: New
€ 180.97
€ 180.97
Paperback. Critical legal information for enhancing and expanding the activities of charitable fund-raisers As the competition for gifts grows increasingly intense, managers and fund-raisers for charitable organizations must learn how to work with tax and business law to optimize their return. Series: Wiley Nonprofit Law, Finance, and Management Series. Num Pages: 288 pages, black & white illustrations. BIC Classification: 1KBB; KJVX; LN. Category: (P) Professional & Vocational. Dimension: 252 x 180 x 20. Weight in Grams: 558.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471356196
- ISBN
- 9780471356196
Paperback
Condition: New
€ 104.42
€ 104.42
Paperback. A must-have guide that enables managers and trustees of private foundations, as well as their lawyers and accountants, to successfully navigate today's increasingly complex tax laws and reporting requirements Private foundations are the most regulated of nonprofit organizations. Series: Wiley Nonprofit Law, Finance, and Management Series. Num Pages: 384 pages, Ill. BIC Classification: 1KBB; KJVX; LN. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 252 x 178 x 25. Weight in Grams: 657.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780471405795
- ISBN
- 9780471405795
Paperback
Condition: New
€ 108.99
€ 108.99