Business & Finance
Results 32353 - 32376 of 39257
Business & Finance
Paperback. Ausgehend von einer fundierten Analyse wissenschaftlicher Konzepte zur Kundenorientierung sowie zur Messung von Kundenzufriedenheit und -bindung entwickelt Thomas Bauerle einen Kriterienkatalog, der wesentliche Themenbereiche beinhaltet und Unternehmen ermoglicht zu bewerten, ob sie sich tatsachlich auf einem erfolgreichen Weg befinden." Num Pages: 356 pages, black & white illustrations, bibliography. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 19. Weight in Grams: 456.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- Deutscher Universitats-Verlag Germany
- Number of pages
- 356
- Condition
- New
- SKU
- V9783824472604
- ISBN
- 9783824472604
Paperback
Condition: New
€ 83.66
€ 83.66
Hardcover. Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share. Num Pages: 224 pages, 9 black & white tables, 21 figures, 16 black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 241 x 164 x 18. Weight in Grams: 484.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- Palgrave Macmillan
- Edition
- 2010 ed.
- Number of pages
- 224
- Condition
- New
- SKU
- V9780230247819
- ISBN
- 9780230247819
Hardback
Condition: New
€ 67.19
€ 67.19
Paperback. Num Pages: 360 pages, illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 237 x 190 x 21. Weight in Grams: 488.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118725603
- ISBN
- 9781118725603
Paperback
Condition: New
€ 24.99€ 18.64
€ 24.99
€ 18.64
Hardback. Editor(s): Bruhn, Manfred; Hadwich, Karsten. Num Pages: 512 pages, black & white illustrations, bibliography. BIC Classification: KJM; KJS. Category: (G) General (US: Trade). Dimension: 244 x 170 x 33. Weight in Grams: 975.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Gabler Verlag United States
- Number of pages
- 512
- Condition
- New
- SKU
- V9783834940001
- ISBN
- 9783834940001
Hardback
Condition: New
€ 175.91
€ 175.91
Paperback. Series: Innovatives Markenmanagement. Num Pages: 362 pages, 45 black & white illustrations, 14 black & white tables. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 19. Weight in Grams: 460.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Deutscher Universitats-Verlag Germany
- Number of pages
- 362
- Condition
- New
- SKU
- V9783824483259
- ISBN
- 9783824483259
Paperback
Condition: New
€ 83.68
€ 83.68
Paperback. Kai Wille entwickelt ein Konzept zur Messung und Steuerung des risikoadjustierten Wertbeitrages von Kundenbeziehungen. Er zeigt, dass wertorientierte Kenngrossen auch dazu beitragen, den internen Stellenwert des Marketing im Verteilungskampf um knappe finanzielle Ressourcen entscheidend zu starken. " Num Pages: 338 pages, 14 black & white illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 18. Weight in Grams: 440.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Deutscher Universitats-Verlag Germany
- Number of pages
- 338
- Condition
- New
- SKU
- V9783835001855
- ISBN
- 9783835001855
Paperback
Condition: New
€ 100.05
€ 100.05
Hardcover. "Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer. ' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to work, it calls for skills in Customer Data Integration (CDI). Series: Wiley and SAS Business Series. Num Pages: 320 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 235 x 162 x 27. Weight in Grams: 598.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley and Sons Ltd United States
- Number of pages
- 320
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780471916970
- ISBN
- 9780471916970
Hardback
Condition: New
€ 44.99€ 35.63
€ 44.99
€ 35.63
Paperback. A revised edition of Rob Jolles' valuable guide to being a fantastic salesperson by focusing on the needs and habits of the customer. Num Pages: 384 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 228 x 152 x 23. Weight in Grams: 394.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- Simon & Schuster United States
- Number of pages
- 384
- Condition
- New
- SKU
- V9781439144633
- ISBN
- 9781439144633
Paperback
Condition: New
€ 20.99€ 19.04
€ 20.99
€ 19.04
Paperback. Customer loyalty is useful to the long term financial success of your business, but with more choice then ever before, customers this day have high expectations of the products and services they use. This book takes you through how you can develop and sustain a customer-service focus within your company. Num Pages: 288 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 233 x 158 x 18. Weight in Grams: 494.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2010
- Edition
- 6th Edition
- Condition
- New
- SKU
- V9780749457051
- ISBN
- 9780749457051
Paperback
Condition: New
€ 40.99€ 36.59
€ 40.99
€ 36.59
Paperback. Blending the hot topics of new technology, market spaces, competitive strategy and customer behaviour, Customer Capitalism stands conventional wisdom on its head by introducing a new business model which shows how any business can generate increasing returns and gain a massive competitive advantage. Num Pages: 312 pages, black & white illustrations. BIC Classification: JHBL; KJC; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 155 x 230 x 24. Weight in Grams: 522.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 312
- Condition
- New
- SKU
- V9781861563071
- ISBN
- 9781861563071
Paperback
Condition: New
€ 36.99€ 29.90
€ 36.99
€ 29.90
Paperback. The easy way to grasp customer analytics Ensuring your customers are having positive experiences with your company at all levels, including initial brand awareness and loyalty, is crucial to the success of your business. Num Pages: 336 pages, illustrations. BIC Classification: KJSM. Category: (P) Professional & Vocational. Dimension: 237 x 189 x 23. Weight in Grams: 440.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118937594
- ISBN
- 9781118937594
Paperback
Condition: New
€ 34.99€ 25.52
€ 34.99
€ 25.52
Hardcover. This book proposes three questions that every leader must ask themselves, to shape and define what they want to achieve while they are leading. It then offers practical advice and case study examples so that these goals can be reached. Num Pages: 176 pages, biography. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 241 x 165 x 16. Weight in Grams: 422.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Palgrave Macmillan
- Number of pages
- 176
- Condition
- New
- SKU
- V9780230202597
- ISBN
- 9780230202597
Hardback
Condition: New
€ 83.46
€ 83.46
Paperback.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- BenBella Books United States
- Number of pages
- 224
- Condition
- New
- SKU
- V9781937856106
- ISBN
- 9781937856106
Paperback
Condition: New
€ 18.99€ 17.11
€ 18.99
€ 17.11
Paperback. Through in-depth interviews with award-winning investigative reporters and detailed analyses of the stories that brought them professional acclaim, the authors explain how journalists resolve, practically if not conceptually, the paradox of a press that is committed to exposing wrongdoing and is at the same time adamant about its disinterest in questions of right and wrong. Num Pages: 288 pages. BIC Classification: 1KBB; JFD; JFM; KNTJ. Category: (P) Professional & Vocational. Dimension: 228 x 152 x 14. Weight in Grams: 317.
- Format
- Paperback
- Publication date
- 1998
- Publisher
- Columbia University Press United States
- Number of pages
- 288
- Condition
- New
- SKU
- V9780231106757
- ISBN
- 9780231106757
Paperback
Condition: New
€ 40.99€ 29.44
€ 40.99
€ 29.44
Paperback.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- powerHouse Books,U.S. United States
- Edition
- Reprint
- Number of pages
- 223
- Condition
- New
- SKU
- V9781576875476
- ISBN
- 9781576875476
Paperback
Condition: New
€ 43.99€ 39.77
€ 43.99
€ 39.77
paperback. This selection of papers from the 21st EURO Working Group on Financial Modelling looks at scientific activity in the field of quantitative finance. Subjects examined cover areas like asset price analysis, portfolio management, decision theory, exchange markets and financial derivatives. Editor(s): Canestrelli, Elio. Series: Contributions to Management Science. Num Pages: 140 pages, 23 black & white tables, biography. BIC Classification: KFF; KJMV1; KJQ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 8. Weight in Grams: 490.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- Physica Germany
- Edition
- Softcover reprint of the original 1st ed. 1999
- Number of pages
- 140
- Condition
- New
- SKU
- V9783790812312
- ISBN
- 9783790812312
Paperback
Condition: New
€ 67.19
€ 67.19
Hardback. Discusses the global applicability of managerial theory and experience. This book examines issues in organizational behavior, human resource management, and managing across cultures. Editor(s): Rahim, M. Afzalur; Lundberg, Craig C.; Golembiewski, Robert T.; Pate, Larry E. Series: Current Topics in Management. Num Pages: 416 pages. BIC Classification: KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152 x 26. Weight in Grams: 800.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- Emerald Publishing Limited United States
- Number of pages
- 416
- Condition
- New
- SKU
- V9780762304486
- ISBN
- 9780762304486
Hardback
Condition: New
€ 116.86
€ 116.86
Hardback. Part of the "Current Topics" series, this work contains seventeen chapters divided into six sections. They are labelled: Organization Theory, Organizational Behavior, Trust, Morality, and Ethics, Organizational Development and Innovation, International Management, and Concluding Comments. Editor(s): Rahim, F. Afzalur; Golembiewski, Robert T.; Mackenzie, Kenneth D. Series: Current Topics in Management. Num Pages: 432 pages, black & white tables, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 231 x 158 x 37. Weight in Grams: 778.
- Publisher
- Emerald Publishing Limited United States
- Number of pages
- 432
- Format
- Hardback
- Publication date
- 1999
- Condition
- New
- SKU
- V9780762304868
- ISBN
- 9780762304868
Hardback
Condition: New
€ 122.92
€ 122.92
Hardcover. This book develops current thinking on fiscal policy, emphasizing the role which fiscal policy can play in macroeconomic policy and challenging the view that macroeconomic policy should rely on monetary policy alone. This book offers theoretical insights in defence of fiscal policy as a valid macroeconomic instrument. Editor(s): Creel, Jerome; Sawyer, Malcolm. Num Pages: 192 pages, biography. BIC Classification: KCB; KFFD. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 223 x 137 x 15. Weight in Grams: 348.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Palgrave Macmillan
- Number of pages
- 192
- Condition
- New
- SKU
- V9780230202498
- ISBN
- 9780230202498
Hardback
Condition: New
€ 127.24
€ 127.24
Hardcover. This work sets out to show the state of macroeconomics at the end of the 20th century from three main perspectives: methodology, theory and economic policy. It is built on extensive conversation with some of the world's leading macroeconomists. Num Pages: 382 pages, biography. BIC Classification: KCA; KCB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 216 x 140 x 30. Weight in Grams: 695.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- Palgrave Macmillan
- Number of pages
- 384
- Condition
- New
- SKU
- V9780333725320
- ISBN
- 9780333725320
Hardback
Condition: New
€ 195.10
€ 195.10
Paperback. .
- Publisher
- Intl Monetary Fund
- Format
- Paperback
- Publication date
- 1992
- Condition
- New
- SKU
- V9781557751423
- ISBN
- 9781557751423
Paperback
Condition: New
€ 51.99€ 9.54
€ 51.99
€ 9.54
Current Issues in the Economics of Water Resource Management
. Ed(S): Pashardes, Panos; Swanson, Timothy M...
Hardback. Water resource management is complicated in practice on account of the diverse nature of the resource and its many uses. This volume reports economic research on the theory, practice, and policy of water management. It is distinguished by the number and the range of the applications it considers. Editor(s): Pashardes, Panos; Swanson, Timothy M.; Xepapadeas, Anastasios. Series: Economy and Environment. Num Pages: 234 pages, biography. BIC Classification: KCN; RNF. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 15. Weight in Grams: 526.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- Kluwer Academic Publishers United States
- Number of pages
- 234
- Condition
- New
- SKU
- V9781402005428
- ISBN
- 9781402005428
Hardback
Condition: New
€ 132.43
€ 132.43
Paperback. A study of aspects and developments of monetary and exchange rate policy. It offers an overall perspective of methods and questions in these fields, and includes analysis and discussion of central aspects such as central bank independence, time inconsistency and different exchange rate systems. Editor(s): Wagner, Helmut M. Series: Contributions to Economics. Num Pages: 356 pages, 16 black & white tables. BIC Classification: KCBM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 19. Weight in Grams: 557.
- Format
- Paperback
- Publication date
- 1998
- Publisher
- Physica-Verlag GmbH & Co Germany
- Edition
- Softcover reprint of the original 1st ed. 1998
- Number of pages
- 356
- Condition
- New
- SKU
- V9783790811278
- ISBN
- 9783790811278
Paperback
Condition: New
€ 67.64
€ 67.64
hardcover. Contains a selection of the papers presented at an international conference held in Rotterdam, June 1991. This book analyses the relationship between market structure and the workability of competition. It also deals with the decision processes of firms in the shipping world. Editor(s): Gwilliam, Ken. Num Pages: 176 pages, biography. BIC Classification: KJK; KNGS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 156 x 12. Weight in Grams: 438.
- Format
- Hardback
- Publication date
- 1992
- Publisher
- Kluwer Academic Publishers United States
- Edition
- 1993rd Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780792320487
- ISBN
- 9780792320487
Hardback
Condition: New
€ 131.18
€ 131.18