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Business & Finance
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Business & Finance
Hardcover. Praise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. Num Pages: 192 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 221 x 146 x 20. Weight in Grams: 322.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 192
- Condition
- New
- SKU
- V9780470045473
- ISBN
- 9780470045473
Hardback
Condition: New
€ 25.99€ 21.18
€ 25.99
€ 21.18
Paperback.
DON T LET PROBLEM PEOPLE GET TO YOU!
Whether it s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive or attack. Num Pages: 208 pages, black & white illustrations. BIC Classification: KJM; KJU. Category: (P) Professional & Vocational. Dimension: 217 x 144 x 17. Weight in Grams: 280.
- Publisher
- John Wiley and Sons Ltd
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780857085672
- ISBN
- 9780857085672
Paperback
Condition: New
€ 17.99€ 14.24
€ 17.99
€ 14.24
Paperback. .
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071831598
- ISBN
- 9780071831598
Paperback
Condition: New
€ 33.99€ 24.50
€ 33.99
€ 24.50
Paperback. A guide to succeeding in seminar business - from developing a program and market testing, to pricing, promotion, advertising, and more. It presents research-based strategies responsible for filling more than one million seminar seats, to allow those with marketable knowledge to succeed in the seminar business. Num Pages: 288 pages, Ill. BIC Classification: KJS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 250 x 191 x 26. Weight in Grams: 560.
- Format
- Paperback
- Publication date
- 1990
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471527091
- ISBN
- 9780471527091
Paperback
Condition: New
€ 50.41€ 43.50
€ 50.41
€ 43.50
Paperback. The complete guide to painless, mutually profitable performance appraisals. How to do a Superior Performance Appraisal For anybody who equates doing a performance appraisal with a dental appointment, here's a complete guide to painless, mutually profitable appraisals. Written by bestselling management author and Fortune 1000 consultant William S. Num Pages: 240 pages, Ill. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 227 x 159 x 18. Weight in Grams: 398.
- Format
- Paperback
- Publication date
- 1991
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471514688
- ISBN
- 9780471514688
Paperback
Condition: New
€ 59.30€ 50.25
€ 59.30
€ 50.25
Paperback. .
- Publisher
- Splendid Publications Limited
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781909109728
- ISBN
- 9781909109728
Paperback
Condition: New
€ 17.99€ 14.25
€ 17.99
€ 14.25
Paperback. Star of TV's Supersizers and The Times' restaurant columnist Giles Coren brings us his hilarious and practical wisdom on eating out - from McDonalds to Michelin star. Num Pages: 304 pages. BIC Classification: KNSH; WH. Category: (G) General (US: Trade). Dimension: 198 x 130 x 19. Weight in Grams: 212.
- Publisher
- Hodder & Stoughton
- Number of pages
- 304
- Format
- Paperback
- Publication date
- 2013
- Condition
- New
- SKU
- V9781444706925
- ISBN
- 9781444706925
Paperback
Condition: New
€ 15.99€ 11.89
€ 15.99
€ 11.89
Paperback. Consulting is one of the fastest growing professions and ironically, it tends to grow no matter what the state of the economy. Many professionals turn to consulting as a career choice in an attempt to seek refuge from the insecurities of the corporate world, corporate downsizing, and the overall decrease of opportunity in flat organizations. Num Pages: 224 pages, , black & white illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 234 x 190 x 12. Weight in Grams: 430.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780470433942
- ISBN
- 9780470433942
Paperback
Condition: New
€ 66.29
€ 66.29
Paperback. Originally published by Stevenson, Inc. , this is a step-by-step guide for launching effective planned gifts programs. Readers will learn how to plan and set goals, identify prospects, build mailing lists, involve volunteers, publicize planned gifts, build awareness, recognize donors, and more. Editor(s): Stevenson, Scott C. Series: Major Gifts Report. Num Pages: 60 pages, black & white illustrations. BIC Classification: KJVX. Category: (P) Professional & Vocational. Dimension: 188 x 279 x 4. Weight in Grams: 144.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 60
- Condition
- New
- SKU
- V9781118691670
- ISBN
- 9781118691670
Paperback
Condition: New
€ 75.76
€ 75.76
Paperback. Now, more than ever, psychotherapists need to find new avenues of getting client referrals. Mental health niche marketing specialists Linda Lawless and Jean Wright give step-by-step guidelines to getting referrals by building and leveraging relationships with other professionals, community leaders, and the media. Num Pages: 336 pages, Ill. BIC Classification: KJS; MBPK. Category: (P) Professional & Vocational. Dimension: 235 x 194 x 18. Weight in Grams: 606.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9780471297918
- ISBN
- 9780471297918
Paperback
Condition: New
€ 91.70
€ 91.70
Paperback. Do you want to get to the top? Do you want to know how to rise above the crowd and become a leader in your field? This book contains hard-hitting advice on independence and self-reliance, management dynamics and problem solving, including: tip as if you were the tippee; act like you own the place; and, never be late. Num Pages: 224 pages. BIC Classification: KJM; VSC. Category: (G) General (US: Trade). Dimension: 133 x 199 x 14. Weight in Grams: 160.
- Publisher
- Ebury Publishing United Kingdom
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2010
- Condition
- New
- SKU
- V9780091935429
- ISBN
- 9780091935429
Paperback
Condition: New
€ 20.99€ 16.85
€ 20.99
€ 16.85
Paperback. A step-by-step guide for 16-24-year-olds on how to choose the right career, get your first job, excel within that job and progress quickly. This book will give you the confidence and techniques to find the job of your dreams, regardless of your qualifications or background. Num Pages: 184 pages, black & white illustrations. BIC Classification: KCFM; VFXC1; VSC; YNK. Category: (G) General (US: Trade). Dimension: 217 x 141 x 26. Weight in Grams: 288.
- Publisher
- Panoma Press
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781909623880
- ISBN
- 9781909623880
Paperback
Condition: New
€ 17.99€ 13.84
€ 17.99
€ 13.84
Paperback. Series: How to: Academy. Num Pages: 144 pages. BIC Classification: KJP. Category: (G) General (US: Trade). Dimension: 132 x 197 x 14. Weight in Grams: 142.
- Publisher
- Pan Macmillan
- Format
- Paperback
- Publication date
- 2016
- Edition
- Main Market Ed.
- Condition
- New
- SKU
- V9781509814473
- ISBN
- 9781509814473
Paperback
Condition: New
€ 11.99€ 10.18
€ 11.99
€ 10.18
Hardcover. Reduce the time and stress associated with your presentations * Walks readers step-by-step through the process from how to write, rehearse, and deliver a pretty good presentation that will make you appear confident, memorable, and competent. Num Pages: 224 pages, black & white illustrations. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 222 x 142 x 19. Weight in Grams: 320.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 192
- Condition
- New
- SKU
- V9780470597149
- ISBN
- 9780470597149
Hardback
Condition: New
€ 27.99€ 23.07
€ 27.99
€ 23.07
Paperback. A book that sets the record straight on leadership development, the nature of leadership and how it can be taught. It identifies the seven key principles of leadership development, and answers vital questions on how to select, train and educate leaders at team, operational and strategic leadership levels. Series: The John Adair Leadership Library. Num Pages: 192 pages, Illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 216 x 141 x 15. Weight in Grams: 250.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2009
- Edition
- Reissue
- Condition
- New
- SKU
- V9780749454807
- ISBN
- 9780749454807
Paperback
Condition: New
€ 26.99€ 23.74
€ 26.99
€ 23.74
Paperback. Cut out the middleman and take control of your personal finance. HOW TO GROW YOUR OWN MONEY gives practical guidance from a highly successful, fellow independent money investor using trusted techniques that show how you can do it too. Num Pages: 239 pages, B&W diagrams. BIC Classification: KFFM; VSB. Category: (G) General (US: Trade). Dimension: 136 x 217 x 20. Weight in Grams: 300.
- Publisher
- Nicholas Brealey Publishing
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781857886146
- ISBN
- 9781857886146
Paperback
Condition: New
€ 19.99€ 15.00
€ 19.99
€ 15.00
Paperback. Originally published by Stevenson, Inc. , this practical resource helps nonprofit organizations attract and engage volunteers and board members in fund development. It includes strategies for identifying and enlisting them in fund development efforts, keeping them engaged and motivated, communication, training and more. Editor(s): Stevenson, Scott C. Series: The Volunteer Management Report. Num Pages: 70 pages, black & white illustrations. BIC Classification: KJVX. Category: (P) Professional & Vocational. Dimension: 192 x 279 x 5. Weight in Grams: 160.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 70
- Condition
- New
- SKU
- V9781118692103
- ISBN
- 9781118692103
Paperback
Condition: New
€ 75.60
€ 75.60
Paperback. Num Pages: 368 pages. BIC Classification: KJ; VSC; VSP. Category: (G) General (US: Trade). Dimension: 199 x 130 x 25. Weight in Grams: 262.
- Publisher
- Pan Macmillan
- Format
- Paperback
- Publication date
- 2017
- Edition
- Main Market Ed.
- Condition
- New
- SKU
- V9781509818242
- ISBN
- 9781509818242
Paperback
Condition: New
€ 16.99€ 13.33
€ 16.99
€ 13.33
Paperback. .
- Publisher
- Hothive Books United Kingdom
- Number of pages
- 56
- Format
- Paperback
- Publication date
- 2011
- Condition
- New
- SKU
- V9781906316778
- ISBN
- 9781906316778
Paperback
Condition: New
€ 8.99€ 7.90
€ 8.99
€ 7.90
Hardcover. * It is always easy to find people who want a job, but it's never easy to find talent. In How to Hire A-Players, consultant Eric Herrenkohl shows businesses where and how to find A-player employees - those individuals who will help keep quality high and growth and profits strong. Num Pages: 240 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 236 x 163 x 23. Weight in Grams: 426.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780470562246
- ISBN
- 9780470562246
Hardback
Condition: New
€ 26.99€ 20.29
€ 26.99
€ 20.29
Hardcover. Accessible VBA coding for complex financial modelling How to Implement Market Models Using VBA makes solving complex valuation issues accessible to any financial professional with a taste for mathematics. Series: The Wiley Finance Series. Num Pages: 312 pages. BIC Classification: KFF; UMN; UYM. Category: (P) Professional & Vocational. Dimension: 248 x 176 x 22. Weight in Grams: 692.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118962008
- ISBN
- 9781118962008
Hardback
Condition: New
€ 79.10
€ 79.10
Paperback. "First published in Great Britain in 2010 as How To Influence." Num Pages: 264 pages. BIC Classification: KJM; KJMB. Category: (P) Professional & Vocational. Dimension: 216 x 139 x 14. Weight in Grams: 340.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 264
- Format
- Paperback
- Publication date
- 2012
- Edition
- 2nd Revised edition
- Condition
- New
- SKU
- V9780273776796
- ISBN
- 9780273776796
Paperback
Condition: New
€ 19.99€ 15.96
€ 19.99
€ 15.96
Paperback. .
- Publisher
- Pearson Education Limited
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Revised edition
- Condition
- New
- SKU
- V9781292083278
- ISBN
- 9781292083278
Paperback
Condition: New
€ 17.99€ 14.20
€ 17.99
€ 14.20
Paperback. A unique book that shows readers how to buy into their first unit; how to make the market work for them; and learn the holding pattern they buy into and hold a few good rental condominiums indefinitely, with emphasis on getting immediate and continuous cash flow. Num Pages: 224 pages, Ill. BIC Classification: KFFM; KFFR. Category: (G) General (US: Trade); (P) Professional & Scholarly. Dimension: 226 x 152 x 16. Weight in Grams: 283.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471151500
- ISBN
- 9780471151500
Paperback
Condition: New
€ 37.99€ 29.73
€ 37.99
€ 29.73