Industry & industrial studies
Results 921 - 940 of 5773
Industry & industrial studies
Hardcover. This text takes a close-up look at the changing interaction between people who provide services of all kinds (such as doctors, sales people and housekeepers) and their customers. It analyzes the growing trend to replace service encounters, in which service providers are considered interchangeable. Num Pages: 304 pages, black & white illustrations. BIC Classification: KNS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 161 x 236 x 27. Weight in Grams: 678.
- Format
- Hardback
- Publication date
- 1995
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780787901011
- ISBN
- 9780787901011
Hardback
Condition: New
€ 50.99€ 50.85
€ 50.99
€ 50.85
Hardcover. In this work, the contributors examines civil service compensation systems, analyze proposals for reform, and discuss such areas as issues of equity and fairness, merit pay, pay for performance, collective bargaining and labour market influences. Num Pages: 340 pages, index. BIC Classification: 1KBB; JPQ; KCF; KJMV2; KNV. Category: (P) Professional & Vocational. Dimension: 240 x 161 x 29. Weight in Grams: 594.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 340
- Condition
- New
- SKU
- V9780787908263
- ISBN
- 9780787908263
Hardback
Condition: New
€ 53.95
€ 53.95
Hardcover. Jeff Luke's book is simply outstanding and a must read for those public leaders interested in advancing the common good. ?John Bryson, professor of planing and public affairs in the Hubert H. Num Pages: 275 pages, black & white illustrations. BIC Classification: JPH; KJM; KNV. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 245 x 161 x 25. Weight in Grams: 513.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 275
- Condition
- New
- SKU
- V9780787909178
- ISBN
- 9780787909178
Hardback
Condition: New
€ 58.39
€ 58.39
Hardcover. While many books hype the latest fad, here at last (!) is a ?realist's' toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies. Num Pages: 240 pages, black & white illustrations. BIC Classification: JPH; KJU; KNV. Category: (G) General (US: Trade); (P) Professional & Vocational; (UU) Undergraduate. Dimension: 241 x 160 x 22. Weight in Grams: 459.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780787909536
- ISBN
- 9780787909536
Hardback
Condition: New
€ 59.65
€ 59.65
Paperback. This text explains how public managers can effectively address environmental issues from a managerial point of view. The authors examine environmental concerns from the perspective of the non-specialist managers who must deal with these issues. Num Pages: 464 pages, black & white illustrations. BIC Classification: KJM; KNV; RN. Category: (P) Professional & Vocational. Dimension: 228 x 154 x 29. Weight in Grams: 750.
- Format
- Paperback
- Publication date
- 1998
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 464
- Condition
- New
- SKU
- V9780787910044
- ISBN
- 9780787910044
Paperback
Condition: New
€ 72.21
€ 72.21
Paperback. Russ Linden's Workbook for Seamless Government is a must read. Linden artfully weaves together practical details about how to implement change with candid commentary about our humanness. The Workbook is a virtual do--it--yourself kit full of handy instruments and insights, tools and techniques. Num Pages: 203 pages, black & white illustrations. BIC Classification: JPQB; KJM; KNV. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 279 x 216 x 13. Weight in Grams: 550.
- Format
- Paperback
- Publication date
- 1998
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 203
- Condition
- New
- SKU
- V9780787940355
- ISBN
- 9780787940355
Paperback
Condition: New
€ 42.07
€ 42.07
Hardcover. A guide to national health-care policies and the financing and delivery of health care globally, with a focus on Europe, Latin America, the Pacific Basin, Asia, and North America. It's intended both as a business tool for companies that want to expand into health care or enter new markets. Series: The Jossey-Bass health series. Num Pages: 448 pages, illustrations. BIC Classification: KNS; MBP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 241 x 181 x 43. Weight in Grams: 757.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 448
- Condition
- New
- SKU
- V9780787953072
- ISBN
- 9780787953072
Hardback
Condition: New
€ 105.70
€ 105.70
Paperback. Written by a pioneer in the field, this work is a comprehensive guide to building a career in mediation. Num Pages: 320 pages. BIC Classification: GTJ; KNXB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 238 x 204 x 20. Weight in Grams: 679.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780787957032
- ISBN
- 9780787957032
Paperback
Condition: New
€ 62.79
€ 62.79
Paperback. Offers instructions for handling large and small public controversies, from national to the community level. This book includes ten principles to manage conflict; a framework with step-by-step procedures; seven illustrative case examples; and advice on methods for collecting information, conducting interviews, and analyzing a conflict situation. Num Pages: 320 pages, Ill. BIC Classification: GTJ; KNXB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 231 x 154 x 22. Weight in Grams: 415.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780787957421
- ISBN
- 9780787957421
Paperback
Condition: New
€ 65.93
€ 65.93
Hardcover. Health has often been defined as the absence of illness and as the state of well-being. This definition, however, actually constitutes two different criteria: the absence of illness and the presence of health. For example, a person may not have any signs of illness but may still have a cholesterol level that is too high. Editor(s): Hofmann, David A.; Tetrick, Lois E. Series: J-B SIOP Frontiers Series. Num Pages: 464 pages, Illustrations. BIC Classification: KNXC. Category: (P) Professional & Vocational. Dimension: 238 x 165 x 33. Weight in Grams: 820.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 464
- Condition
- New
- SKU
- V9780787958466
- ISBN
- 9780787958466
Hardback
Condition: New
€ 72.21
€ 72.21
Hardcover. Analyzes the United States' health care supply chain. This book offers an examination of how the health care supply chain helps create value and competitive advantage. It presents an examination of the trading relationships among the manufacturers of health care products, the distributors, the hospital customers and end users of those products. Num Pages: 464 pages, index. BIC Classification: 1KBB; KNDP; MBP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 162 x 34. Weight in Grams: 762.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 464
- Condition
- New
- SKU
- V9780787960216
- ISBN
- 9780787960216
Hardback
Condition: New
€ 96.00
€ 96.00
Paperback. Sooner or later, every organization will be confronted by a strike, walkout or job action. The information and tactics outlined in this handbook, aim to give health care leaders advice on ways they can minimize the impact of a small labour dispute or even a major walkout. Editor(s): Metzger, Norman; etc. Series: J-B AHA Press S. Num Pages: 176 pages, Ill. BIC Classification: KNXB1; MBP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 281 x 217 x 13. Weight in Grams: 578.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780787961008
- ISBN
- 9780787961008
Paperback
Condition: New
€ 113.58
€ 113.58
Paperback. Acts as a guide for HR professionals who are called upon to conduct an investigation into harassment, discrimination, or retaliation complaints. This book blends the information investigators need to develop the skills that are critical to successfully investigating these complaints with a framework for undertaking the investigation itself. Num Pages: 336 pages, black & white illustrations. BIC Classification: KJMV2; KNXB. Category: (P) Professional & Vocational. Dimension: 280 x 214 x 20. Weight in Grams: 914.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United States
- Edition
- Pap
- Number of pages
- 336
- Condition
- New
- SKU
- V9780787968748
- ISBN
- 9780787968748
Paperback
Condition: New
€ 85.50
€ 85.50
Hardcover. Series: Cornell Studies in Political Economy. Num Pages: 272 pages, black & white illustrations. BIC Classification: KNXB2. Category: (G) General (US: Trade); (UU) Undergraduate. Dimension: 163 x 234 x 30. Weight in Grams: 576.
- Format
- Hardback
- Publication date
- 1989
- Publisher
- Cornell University Press
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780801421358
- ISBN
- 9780801421358
Hardback
Condition: New
€ 102.98
€ 102.98
Hardback. Num Pages: 320 pages. BIC Classification: 1DVU; 3JJP; HBJD; JFD; KNT. Category: (G) General (US: Trade). Dimension: 235 x 156 x 19. Weight in Grams: 628.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Cornell University Press
- Condition
- New
- SKU
- V9780801448744
- ISBN
- 9780801448744
Hardback
Condition: New
€ 55.88
€ 55.88
Hardback. Num Pages: 216 pages, 4. BIC Classification: KCM; KCP; KNDH1. Category: (G) General (US: Trade). Dimension: 238 x 159 x 19. Weight in Grams: 454.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Cornell University Press United States
- Edition
- 1st Edition
- Number of pages
- 216
- Condition
- New
- SKU
- V9780801450327
- ISBN
- 9780801450327
Hardback
Condition: New
€ 38.70
€ 38.70
Hardback. Num Pages: 240 pages, 3, 1 black & white line drawings, 2 tables. BIC Classification: JHBL; JHMC; KNXB. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 457.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Cornell University Press
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780801451546
- ISBN
- 9780801451546
Hardback
Condition: New
€ 138.75
€ 138.75
Hardback. Num Pages: 280 pages, 46, 46 black & white halftones. BIC Classification: 1DFG; 3JJ; HBJD; HBLW; HBTB; KNPR. Category: (G) General (US: Trade). Dimension: 245 x 166 x 25. Weight in Grams: 548.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- Cornell University Press
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780801452864
- ISBN
- 9780801452864
Hardback
Condition: New
€ 52.12
€ 52.12
Hardback. Editor(s): Chan, Anita. Num Pages: 296 pages, 12 tables, 9 charts. BIC Classification: 1FPC; JPQB; KCF; KNXB. Category: (G) General (US: Trade). Dimension: 235 x 156 x 23. Weight in Grams: 542.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- Cornell University Press
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780801453496
- ISBN
- 9780801453496
Hardback
Condition: New
€ 139.11
€ 139.11
Hardback. Num Pages: 368 pages, 14, 9 tables, 5 charts. BIC Classification: JFFS; JPQB; KNXB; LNH. Category: (G) General (US: Trade). Dimension: 177 x 242 x 27. Weight in Grams: 632.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- Cornell University Press United States
- Edition
- 1st Edition
- Number of pages
- 368
- Condition
- New
- SKU
- V9780801453816
- ISBN
- 9780801453816
Hardback
Condition: New
€ 167.62
€ 167.62