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Service industries
Results 553 - 576 of 627
Service industries
Hardcover. Winning the Chain Restaurant Game Are you ready for success?. Find out what it takes in this insider's guide to making it in today's most exciting growth industry. Num Pages: 286 pages, black & white illustrations. BIC Classification: KJVS; KNSH. Category: (P) Professional & Vocational; (XV) Technical / Manuals. Dimension: 236 x 164 x 28. Weight in Grams: 628.
- Format
- Hardback
- Publication date
- 1994
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 286
- Condition
- New
- SKU
- V9780471305453
- ISBN
- 9780471305453
Hardback
Condition: New
€ 149.92
€ 149.92
Hardcover. What It Takes to be a Leader in Hospitality Sales-Principles and Techniques for Success What's the key to success in today's competitive hospitality industry? Sales-the art and science of telling potential customers that you have the product they need, when they need it, and where, at a price that's right for them. Num Pages: 352 pages, Ill. BIC Classification: KJS; KNSH; YNW. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 238 x 195 x 26. Weight in Grams: 812.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9780471296799
- ISBN
- 9780471296799
Hardback
Condition: New
€ 192.95
€ 192.95
Hardcover. This book provides the reader with guidelines and approaches in the development of tourism that respond to community desires and needs. Planning techniques applicable to both developed and underdeveloped countries address tourist attractions, urban tourism, large resorts, and limited special interest tourism. Num Pages: 528 pages, illustrations facsimiles, maps, plans. BIC Classification: KNSG. Category: (P) Professional & Vocational; (UF) Further/Higher Education; (UU) Undergraduate; (XV) Technical / Manuals. Dimension: 195 x 241 x 31. Weight in Grams: 1084.
- Format
- Hardback
- Publication date
- 1991
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 528
- Condition
- New
- SKU
- V9780471293927
- ISBN
- 9780471293927
Hardback
Condition: New
€ 192.95
€ 192.95
Hardcover. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today's lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. Num Pages: 320 pages, Illustrations, forms,plans. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UF) Further/Higher Education; (XV) Technical / Manuals. Dimension: 284 x 218 x 25. Weight in Grams: 980.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 4th Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780471291930
- ISBN
- 9780471291930
Hardback
Condition: New
€ 184.10
€ 184.10
Paperback. Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Num Pages: 224 pages, 19 line drawings, 5 tables. BIC Classification: KJM; KNSH. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 180 x 15. Weight in Grams: 346.
- Format
- Paperback
- Publication date
- 1991
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471290629
- ISBN
- 9780471290629
Paperback
Condition: New
€ 122.07
€ 122.07
Paperback. Financial Control for Your Hotel gives hotel general managers and finance executives a clear understanding of the techniques of cost control essential to the success of a motel or small hotel. This easy-to-use guide expands readers' understanding of everything from the basics of hotel finance to improving the bottom line. Industry expert Michael M. Num Pages: 288 pages, 61 tables. BIC Classification: KNS. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 159 x 18. Weight in Grams: 452.
- Format
- Paperback
- Publication date
- 1991
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471290360
- ISBN
- 9780471290360
Paperback
Condition: New
€ 133.53
€ 133.53
Paperback. Hospitality World! Harold E. Lane and Denise Dupre Take a vacation from textbook doldrums. Travel around the globe for a page-turning perspective of hospitality management. Denise Dupree. CEO of Dupre LTD, and Harold E. Num Pages: 560 pages, 100 halftone illustrations, 50 line drawings. BIC Classification: KJM; KNSG; KNSH. Category: (UU) Undergraduate. Dimension: 238 x 191 x 31. Weight in Grams: 984.
- Format
- Paperback
- Publication date
- 1996
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 560
- Condition
- New
- SKU
- V9780471289890
- ISBN
- 9780471289890
Paperback
Condition: New
€ 192.08
€ 192.08
Hardcover. Here in a single, thoroughly updated volume, is everything you must know to develop a menu that will dramatically enhance a restaurant's image. The Fourth Edition addresses the full spectrum of restaurant establishments and the entire gamut of menu possibilities from the perspective of design. Num Pages: 224 pages, 108 line drawings, 50 halftones. BIC Classification: KJS; KNSH. Category: (P) Professional & Vocational; (UF) Further/Higher Education. Dimension: 284 x 220 x 21. Weight in Grams: 748.
- Format
- Hardback
- Publication date
- 1990
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 4th Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471289838
- ISBN
- 9780471289838
Hardback
Condition: New
€ 147.82€ 121.77
€ 147.82
€ 121.77
Paperback. Num Pages: 368 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 244 x 198 x 22. Weight in Grams: 708.
- Format
- Paperback
- Publication date
- 1990
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 368
- Condition
- New
- SKU
- V9780471289722
- ISBN
- 9780471289722
Paperback
Condition: New
€ 189.56
€ 189.56
Paperback. The service supervisor's job is a key one in the restaurant business because a large part of the guest's dining experience and satisfaction is derived from the interpersonal contact between guest and staff. If this contact is not satisfactory, all the care and investment in decor, food selection, and preparation are for naught. Num Pages: 224 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 228 x 154 x 14. Weight in Grams: 346.
- Format
- Paperback
- Publication date
- 1988
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471289340
- ISBN
- 9780471289340
Paperback
Condition: New
€ 142.32
€ 142.32
Paperback. Num Pages: 384 pages, black & white illustrations. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 234 x 195 x 21. Weight in Grams: 676.
- Format
- Paperback
- Publication date
- 1989
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780471288626
- ISBN
- 9780471288626
Paperback
Condition: New
€ 151.36
€ 151.36
Hardcover. In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including information systems and computerized cost control. Num Pages: 400 pages, illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 249 x 199 x 22. Weight in Grams: 764.
- Format
- Hardback
- Publication date
- 1989
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 400
- Condition
- New
- SKU
- V9780471288596
- ISBN
- 9780471288596
Hardback
Condition: New
€ 192.95
€ 192.95
Hardcover. The Travel Industry Third Edition What makes a positive visitor experience? Authors Chuck Y. Gee, Ph.D. , DPS (Hon. ), James C. Makens, Ph.D. , and Dexter J.L. Choy, Ph.D. assert that public policies--local, regional, and even global--play a vital role in defining the quality of a visitor's experience. Num Pages: 512 pages, 1 colour illustration. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 237 x 193 x 28. Weight in Grams: 1038.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 3rd Edition
- Number of pages
- 512
- Condition
- New
- SKU
- V9780471287742
- ISBN
- 9780471287742
Hardback
Condition: New
€ 170.17
€ 170.17
Paperback. For tourism professionals and urban and regional planners, this highly readable text introduces tourism development as a process with its own organizational structures and its own responses to the economic cycle of supply and demand. Num Pages: 560 pages, illustrations facsim., maps. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 236 x 196 x 32. Weight in Grams: 1026.
- Format
- Paperback
- Publication date
- 1996
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 560
- Condition
- New
- SKU
- V9780471284475
- ISBN
- 9780471284475
Paperback
Condition: New
€ 177.39€ 145.50
€ 177.39
€ 145.50
Hardcover. Revised and updated to highlight essential concepts in the operations and management of foodservice facilities, this edition outlines all steps in a simple and understandable fashion. The unique feature of the book continues to be the emphasis on systems, which applies to both commercial and institutional operations. Num Pages: 384 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 190 x 21. Weight in Grams: 664.
- Format
- Hardback
- Publication date
- 1990
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780471284024
- ISBN
- 9780471284024
Hardback
Condition: New
€ 167.93€ 137.91
€ 167.93
€ 137.91
Hardcover. SCHAUMANN, and JOE GOLDBLATT Corporations and associations must often plan meetings and events in geographic areas unknown to them. This eighth title in the Wiley Event Management Series provides event planners and destination managers at hotels and resorts with the ability to organize these types of events effectively. Series: The Wiley Event Management Series. Num Pages: 288 pages, Illustrations. BIC Classification: KJP; KNSH. Category: (P) Professional & Vocational. Dimension: 196 x 241 x 20. Weight in Grams: 662.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471226253
- ISBN
- 9780471226253
Hardback
Condition: New
€ 124.61
€ 124.61
Hardcover. The human factors that affect services marketing are dealt with in this volume. It aims to help students understand how to implement strategies in international and domestic service business. Num Pages: 592 pages, Ill. BIC Classification: KJS; KNS. Category: (UU) Undergraduate. Dimension: 234 x 194 x 32. Weight in Grams: 1000.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 592
- Condition
- New
- SKU
- V9780471180340
- ISBN
- 9780471180340
Hardback
Condition: New
€ 291.68
€ 291.68
Hardcover. Everything you need to know to succeed in today's fastest growing sector of the consulting market. Jim Ainsworth is an extremely successful financial planning professional with more than 30 years in the business. In How to Become a Successful Financial Consultant, he tells you everything you need to know to move into financial consulting. Num Pages: 240 pages, forms. BIC Classification: KFF; KNST; VSC. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 232 x 161 x 25. Weight in Grams: 530.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471155614
- ISBN
- 9780471155614
Hardback
Condition: New
€ 50.28€ 43.50
€ 50.28
€ 43.50
Paperback. This book provides designers and hospitality professionals with the critical information they need to design facilities sensitive to the needs of older consumers. It illustrates how to adapt hospitality design to accommodate this growing population with diverse physical capabilities. Series: Wiley Series in Healthcare and Senior Living Design. Num Pages: 280 pages, drawings. BIC Classification: AMG; KNS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 279 x 211 x 15. Weight in Grams: 654.
- Format
- Paperback
- Publication date
- 1996
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 280
- Condition
- New
- SKU
- V9780471137894
- ISBN
- 9780471137894
Paperback
Condition: New
€ 142.80
€ 142.80
Paperback. For people looking to plan, design and build a restaurant, this useful reference will provide step-by-step explanations throughout the entire process. For restaurant projects of any size or scale, learn the basics of preparing the business plan, choosing and managing the development team, design, and construction. Num Pages: 264 pages, Illustrations. BIC Classification: AMG; KJ; KNSH; WTHR. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 235 x 191 x 14. Weight in Grams: 466.
- Format
- Paperback
- Publication date
- 1997
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 264
- Condition
- New
- SKU
- V9780471136989
- ISBN
- 9780471136989
Paperback
Condition: New
€ 121.79€ 101.23
€ 121.79
€ 101.23
Hardcover. An authoritative introduction to the world of professional gaming and casino management, from the authorities on the subject, the faculty of the UNLV International Gaming Institute: Vincent H. Eade, Director David J. Christianson, Dean William F. Harrah College of Hotel Administration Contributing faculty members: Frank D. Borsenik Leslie E. Num Pages: 280 pages, Ill. BIC Classification: KJ; KNSP; WDP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 243 x 197 x 20. Weight in Grams: 648.
- Format
- Hardback
- Publication date
- 1996
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 280
- Condition
- New
- SKU
- V9780471129271
- ISBN
- 9780471129271
Hardback
Condition: New
€ 134.80€ 111.33
€ 134.80
€ 111.33
Hardcover. An Introductory Guide to the Investment Industry for IT Practitioners is an introduction to the investment industry, examined from an IT sell side perspective. It gives recent entrants a clear understanding of a wide range of financial instruments such as equities, bonds, currencies, listed derivatives and OTC derivatives. Series: SII Series on Financial Services Operations. Num Pages: 408 pages, Illustrations. BIC Classification: KFFM; KNST. Category: (P) Professional & Vocational. Dimension: 249 x 170 x 28. Weight in Grams: 846.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 408
- Condition
- New
- SKU
- V9780470997802
- ISBN
- 9780470997802
Hardback
Condition: New
€ 53.72
€ 53.72
Hardcover. From business essentials to design inspiration, the secrets to events industry success Author Lena Malouf is a renowned expert in the special events industry. Num Pages: 256 pages, Illustrations, maps. BIC Classification: KJ; KNS. Category: (P) Professional & Vocational. Dimension: 280 x 222 x 23. Weight in Grams: 938.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780470904084
- ISBN
- 9780470904084
Hardback
Condition: New
€ 61.32
€ 61.32
Hardcover. Aims to reveal the secrets to service success by analyzing four service companies that grew from small beginnings to the leaders in their industries. This book includes interviews with the four CEOs who guided the companies to their success which reveal the three basic principles they all share. Num Pages: 200 pages, illustrations. BIC Classification: KJM; KJSU; KNS. Category: (P) Professional & Vocational. Dimension: 234 x 155 x 19. Weight in Grams: 428.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470848234
- ISBN
- 9780470848234
Hardback
Condition: New
€ 53.77
€ 53.77