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Getting Past No
Roger Fisher
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Description for Getting Past No
Paperback. This book provides a step-by-step method for negotiation that aims to ensure that satisfactory agreement is reached with even the most intransigent people. The author also co-wrote "Getting Past Yes". Num Pages: 176 pages. BIC Classification: JM; KJP; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 198 x 128 x 13. Weight in Grams: 130.
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:
- STAY IN CONTROL UNDER PRESSURE
- DEFUSE ANGER AND HOSTILITY
- FIND OUT WHAT THE OTHER SIDE REALLY WANTS
- COUNTER DIRTY TRICKS
- USE POWER TO BRING THE OTHER SIDE BACK TO THE ... Read more
Product Details
Publisher
Random House Business
Format
Paperback
Publication date
1992
Condition
New
Number of Pages
176
Place of Publication
London, United Kingdom
ISBN
9780712655231
SKU
V9780712655231
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-21
About Roger Fisher
Roger Fisher is the Samuel Williston Professor Emeritus of Law, director of the Harvard Negotiation Project, and the founder of two consulting organisations devoted to strategic advice and negotiation training. William Ury is Associate Director of the Programme on Negotiation at Harvard Law School and is an internationally known specialist in negotiation.
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