Business & management
Results 1921 - 1940 of 13986
Business & management
Paperback. Provides practical advice, tools and techniques for managers to adopt when managing any complaints that come into their organisation. With case studies from companies as diverse as John Lewis, Waitrose, DHL, Hilton Hotels, the Starwood group and BT, this title explains what customers are really looking for when they make a compliant. Num Pages: 208 pages, illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 154 x 12. Weight in Grams: 326.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749465308
- ISBN
- 9780749465308
Paperback
Condition: New
€ 46.99€ 42.28
€ 46.99
€ 42.28
Paperback. Customer loyalty is useful to the long term financial success of your business, but with more choice then ever before, customers this day have high expectations of the products and services they use. This book takes you through how you can develop and sustain a customer-service focus within your company. Num Pages: 288 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 233 x 158 x 18. Weight in Grams: 494.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2010
- Edition
- 6th Edition
- Condition
- New
- SKU
- V9780749457051
- ISBN
- 9780749457051
Paperback
Condition: New
€ 40.99€ 36.59
€ 40.99
€ 36.59
Paperback. Deliver sustainable change in organizations regardless of company size and industry sector by drawing on these best practice examples. Num Pages: 384 pages, black & white illustrations. BIC Classification: KJMD; KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 159 x 234 x 27. Weight in Grams: 576.
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749475475
- ISBN
- 9780749475475
Paperback
Condition: New
€ 52.99€ 47.88
€ 52.99
€ 47.88
Hardcover. A practical, proven system for finding, applying for, and winning grants for your small business This year alone, there is at least $350 million worth of grant money available for small businesses. But plenty of small businesses will miss out on that money because they either don't know it's there or don't know how to get it. Series: Wiley Nonprofit Authority. Num Pages: 256 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV1; KJVX. Category: (P) Professional & Vocational. Dimension: 234 x 160 x 22. Weight in Grams: 456.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9781118710487
- ISBN
- 9781118710487
Hardback
Condition: New
€ 50.99€ 39.45
€ 50.99
€ 39.45
Paperback. Num Pages: 160 pages, black & white illustrations. BIC Classification: KJVS; TV. Category: (G) General (US: Trade). Dimension: 275 x 216 x 12. Weight in Grams: 514.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- Workman Publishing United States
- Number of pages
- 160
- Condition
- New
- SKU
- V9781580176972
- ISBN
- 9781580176972
Paperback
Condition: New
€ 23.99€ 16.69
€ 23.99
€ 16.69
Paperback. A Personal Guide to Discovering the Leader In You is derived from CCL's most popular and best known leadership program: Leadership Development Program (LDP). This workbook is new to second edition and can be used alone or together with new edition. Series: J-B CCL (Center for Creative Leadership). Num Pages: 160 pages, Illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 235 x 190 x 8. Weight in Grams: 312.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 160
- Condition
- New
- SKU
- V9780470605318
- ISBN
- 9780470605318
Paperback
Condition: New
€ 36.28
€ 36.28
Hardcover. From the Center for Creative Leadership's most popular and best known leadership program Leadership Development Program comes a book for anyone who wants to have a competitive edge in today's complex marketplace. Series: J-B CCL (Center for Creative Leadership). Num Pages: 208 pages, Illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 234 x 162 x 20. Weight in Grams: 390.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 208
- Format
- Hardback
- Publication date
- 2011
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780470498880
- ISBN
- 9780470498880
Hardback
Condition: New
€ 57.31
€ 57.31
Hardback. Editor(s): MacKian, Sara; Simons, Joan. Num Pages: 608 pages, Illustrations (black and white, and green, black and white). BIC Classification: JKS; KJM; MBP. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 246 x 174 x 38. Weight in Grams: 1587.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- Taylor & Francis Ltd United Kingdom
- Number of pages
- 608
- Condition
- New
- SKU
- V9780415658508
- ISBN
- 9780415658508
Hardback
Condition: New
€ 200.14
€ 200.14
Hardcover. Appreciative Coaching describes an approach to coaching that is rooted in Appreciative Inquiry. At its core the Appreciative Coaching method shows individuals how to tap into (or rediscover) their own sense of wonder and excitement about their present life and future possibilities. Num Pages: 272 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 233 x 159 x 30. Weight in Grams: 464.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780787984533
- ISBN
- 9780787984533
Hardback
Condition: New
€ 64.67
€ 64.67
Hardback. This guide should be useful for helping Internet users find the appropriate word or words for computer searches in the humanities, social sciences, and business. It contains almost 21,000 search entries. Num Pages: 656 pages, black & white illustrations. BIC Classification: GBC; GLK; H; J; KJE; UDB. Category: (P) Professional & Vocational. Dimension: 279 x 216 x 36. Weight in Grams: 1829.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- Oryx Press Inc United States
- Edition
- 2nd Edition
- Number of pages
- 656
- Condition
- New
- SKU
- V9781573561075
- ISBN
- 9781573561075
Hardback
Condition: New
€ 165.36€ 158.12
€ 165.36
€ 158.12
Paperback. This text provides a comprehensive introduction to small businesses, the changing business environment in which they emerge and operate, the nature of entrepreneurship and the practical business of managing a small firm. Num Pages: 568 pages, Illustrations. BIC Classification: KJVS. Category: (U) Tertiary Education (US: College). Dimension: 238 x 170 x 30. Weight in Grams: 946.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 568
- Format
- Paperback
- Publication date
- 2012
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780273726104
- ISBN
- 9780273726104
Paperback
Condition: New
€ 102.91
€ 102.91
paperback. Supply chain management is a key topic for a large variety of strategic decision problems. It is essential in making efficient decisions related to the management of inventory and the delivery of final products to customers. Num Pages: 108 pages, black & white illustrations. BIC Classification: KJMV8; UY. Category: (P) Professional & Vocational. Dimension: 233 x 158 x 6. Weight in Grams: 176.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- ISTE Ltd and John Wiley & Sons Inc United Kingdom
- Number of pages
- 108
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9781848218710
- ISBN
- 9781848218710
Paperback
Condition: New
€ 180.21
€ 180.21
Hardback. Achieve unprecedented business value by fostering true employee engagement Many organizations fail to realize and harness the power of their most valuable asset their employees. Num Pages: 272 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 164 x 238 x 26. Weight in Grams: 496.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119286912
- ISBN
- 9781119286912
Hardback
Condition: New
€ 30.99€ 24.17
€ 30.99
€ 24.17
The Learning Curve: How Business Schools Are Re-inventing Education (I...
Santiago Iñiguez de Onzoño
Hardcover. How do you create world-class educational institutions that are academically rigorous and vocationally relevant? Are business schools the blueprint for institutions of the future, oran educational experiment gone wrong? This is thefirst title in a new series from IE Business School, IE Business Publishing. Series: IE Business Publishing. Num Pages: 223 pages, biography. BIC Classification: JNMN; KJB. Category: (P) Professional & Vocational. Dimension: 235 x 163 x 18. Weight in Grams: 490.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Palgrave Macmillan
- Number of pages
- 224
- Condition
- New
- SKU
- V9780230280236
- ISBN
- 9780230280236
Hardback
Condition: New
€ 66.86
€ 66.86
Hardcover. Num Pages: 224 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119196464
- ISBN
- 9781119196464
Hardback
Condition: New
€ 30.99€ 24.17
€ 30.99
€ 24.17
Hardcover. Exploring the evolution, the present state and the likely future of e-commerce, this book covers such topics as as e-channel adoption, factors affecting e-commerce adoption, strategy design, open source, online research, and peer-to-peer systems. Series: Springer Texts in Business and Economics. Num Pages: 280 pages, 5 black & white tables, 4 colour tables, biography. BIC Classification: KJE. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 23. Weight in Grams: 584.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Springer-Verlag New York Inc. United States
- Edition
- 2013th Edition
- Number of pages
- 244
- Condition
- New
- SKU
- V9781461441410
- ISBN
- 9781461441410
Hardback
Condition: New
€ 67.40
€ 67.40
Hardcover. Praise for Sarbanes-Oxley Guide for Finance and Information Technology Professionals "Effective SOX programs enlist the entire organization to build and monitor a compliant control environment. Num Pages: 288 pages, Illustrations. BIC Classification: KF; KJM; URY; UTN. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 25. Weight in Grams: 556.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471785538
- ISBN
- 9780471785538
Hardback
Condition: New
€ 73.24
€ 73.24
Paperback. Praise for Essentials of Corporate Governance "Mr. Anand's book is a practical study of the complicated issues surrounding the world of corporate governance. He includes excellent case studies and best practice solutions for improving governance programs within all types of organizations. " -Chrisan Herrod V.P. Series: Essentials. Num Pages: 224 pages, Illustrations. BIC Classification: KFFH; KJV. Category: (P) Professional & Vocational. Dimension: 225 x 161 x 15. Weight in Grams: 366.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 224
- Condition
- New
- SKU
- V9780470139813
- ISBN
- 9780470139813
Paperback
Condition: New
€ 36.99€ 28.95
€ 36.99
€ 28.95
Paperback. Exploring recent contemporary debates on gender and migration, this book scrutinizes the relationship between women's work in ethnic economies and social integration, arguing that women in Britain zigzag their way to social integration. Series: Migration, Diasporas and Citizenship. Num Pages: 224 pages, biography. BIC Classification: JFFN; JFSJ; JFSL; JHBL; KC; KJWB. Category: (G) General (US: Trade). Dimension: 216 x 140 x 12. Weight in Grams: 280.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 224
- Condition
- New
- SKU
- V9781349475469
- ISBN
- 9781349475469
Paperback
Condition: New
€ 65.64
€ 65.64
Paperback. Num Pages: 360 pages. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119224853
- ISBN
- 9781119224853
Paperback
Condition: New
€ 30.99€ 22.07
€ 30.99
€ 22.07