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Business & management
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Business & management
Paperback. The team, rather than the individual, is increasingly seen as the building block of organizations and a key source of competitive advantage. Despite this, not enough is understood about how to build successful teams in modern organizations. Editor(s): West, Michael A.; Tjosvold, Dean; Smith, Ken G. Num Pages: 332 pages, black & white illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 244 x 168 x 19. Weight in Grams: 632.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 332
- Condition
- New
- SKU
- V9780470015483
- ISBN
- 9780470015483
Paperback
Condition: New
€ 79.04
€ 79.04
Hardcover. Ruthlessly focus on what's convenient for customers, not what's convenient for you
Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Num Pages: 236 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 233 x 163 x 24. Weight in Grams: 456.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 236
- Condition
- New
- SKU
- V9780470907399
- ISBN
- 9780470907399
Hardback
Condition: New
€ 25.99€ 21.18
€ 25.99
€ 21.18
Hardcover. Num Pages: 336 pages. BIC Classification: JWA; JWL; KJC; KJU. Category: (G) General (US: Trade). Dimension: 246 x 169 x 35. Weight in Grams: 560.
- Publisher
- Basic Books
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780465048946
- ISBN
- 9780465048946
Hardback
Condition: New
€ 33.99€ 30.82
€ 33.99
€ 30.82
Hardcover. Creativity is not about taking chances, it is about ascertaining success. In Creativity Unlimited , you will learn that creativity is not about being crazy, and that creative breakthroughs are not exceptions to the rule. The rule is that creativity leads to success. Num Pages: 376 pages, Illustrations. BIC Classification: KJD. Category: (P) Professional & Vocational. Dimension: 175 x 186 x 9. Weight in Grams: 570.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 376
- Condition
- New
- SKU
- V9780470770849
- ISBN
- 9780470770849
Hardback
Condition: New
€ 32.28
€ 32.28
Paperback. Marketing communications has two levels: a strategic, conceptual level, and a tactical, implementation level. In Marketing Communications , authors Micael Dahlen and Fredrik Lange argue that one cannot function without the other. Strategy and concept must be implemented, and successful implementation depends on sound strategy and concept. Num Pages: 606 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 246 x 190 x 27. Weight in Grams: 1162.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 606
- Format
- Paperback
- Publication date
- 2009
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470319925
- ISBN
- 9780470319925
Paperback
Condition: New
€ 77.78
€ 77.78
Paperback. Originally published by Stevenson, Inc. , this practical resource features dozens of cultivation examples and strategies used by various charities and nonprofit organizations to increase major gifts. Series: Major Gifts Report. Num Pages: 62 pages, black & white illustrations. BIC Classification: KJVX. Category: (P) Professional & Vocational. Dimension: 216 x 279 x 4. Weight in Grams: 144.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 62
- Condition
- New
- SKU
- V9781118692073
- ISBN
- 9781118692073
Paperback
Condition: New
€ 75.94
€ 75.94
Hardcover. For both accounting professionals and general managers, this reference is aimed at managers in government who need to know how the government budgeting process works, where it doesn't work, and how it can be improved. Editor(s): Meyers, Roy T. Num Pages: 766 pages, black & white illustrations. BIC Classification: JPQ; KFCP; KJMV1. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 240 x 182 x 41. Weight in Grams: 1393.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 766
- Condition
- New
- SKU
- V9780787942922
- ISBN
- 9780787942922
Hardback
Condition: New
€ 110.83
€ 110.83
Paperback. Dealing with strategic management of knowledge in small firms and in networks of high tech firms, this book focuses on innovation and advanced high technology. It shows how small firm managers create a platform for manoeuvring and adapting to the conditions of the environment through various forms of collaboration and strategic use of networks. Num Pages: 312 pages, b/w illus. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 225 x 157 x 23. Weight in Grams: 562.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Samfundslitteratur Denmark
- Number of pages
- 312
- Condition
- New
- SKU
- V9788759310533
- ISBN
- 9788759310533
Paperback
Condition: New
€ 37.99€ 27.47
€ 37.99
€ 27.47
Paperback. An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees. Series: Perfect Phrases Series. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 13. Weight in Grams: 212.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071742313
- ISBN
- 9780071742313
Paperback
Condition: New
€ 13.99€ 11.70
€ 13.99
€ 11.70
Paperback. Introduces you to six easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in almost every social and interpersonal setting. Num Pages: 256 pages. BIC Classification: KJP; VS. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 16. Weight in Grams: 352.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2004
- Edition
- PowerPhrases! Expanded
- Condition
- New
- SKU
- V9780071424851
- ISBN
- 9780071424851
Paperback
Condition: New
€ 26.99€ 20.24
€ 26.99
€ 20.24
Paperback. From establishing a manager/admin partnership relationship and prioritizing job activities to getting results without authority and managing customer complaints, this streamlined guide provides readers with the right words at the right time in every situation. Series: Perfect Phrases Series. Num Pages: 208 pages. BIC Classification: KJWS. Category: (G) General (US: Trade). Dimension: 203 x 129 x 14. Weight in Grams: 216.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071766746
- ISBN
- 9780071766746
Paperback
Condition: New
€ 23.99€ 20.56
€ 23.99
€ 20.56
Paperback. Maintain the competitive edge by attracting, hiring and engaging the talent you need with this guide. Num Pages: 200 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 156. .
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749479732
- ISBN
- 9780749479732
Paperback
Condition: New
€ 40.99€ 36.49
€ 40.99
€ 36.49
Hardcover. The second edition of the Public Relations Writer's Handbook offers a simple, step-by-step approach to creating a wide range of writing, from basic news releases, pitch letters, biographies, and media alerts, to more complex and sophisticated speeches, media campaign proposals, crisis responses, and in-house publications. Num Pages: 368 pages, Illustrations. BIC Classification: KJSP. Category: (P) Professional & Vocational. Dimension: 231 x 155 x 31. Weight in Grams: 584.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 368
- Condition
- New
- SKU
- V9780787986315
- ISBN
- 9780787986315
Hardback
Condition: New
€ 42.20
€ 42.20
Hardcover. Search conferences convene a group of people, often communities and organizations, or divisions of large companies for the purpose of planning new future directions and action-based strategies. This study explains the method and provides step-by-step instructions on conducting a search conference. Num Pages: 352 pages, black & white illustrations. BIC Classification: GTN; KJC; KJU. Category: (P) Professional & Vocational. Dimension: 241 x 163 x 32. Weight in Grams: 678.
- Format
- Hardback
- Publication date
- 1996
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 352
- Condition
- New
- SKU
- V9780787901929
- ISBN
- 9780787901929
Hardback
Condition: New
€ 66.66
€ 66.66
Paperback. "An excellent road map for the entrepreneur.. straightforward.. has immediate application.. provides insight into growing a company strategically. "-Mike Valentine President BASYS Technologies "Practical, useful, and interesting.. clearly written by experienced practitioners.. Num Pages: 240 pages, black & white illustrations. BIC Classification: KJH; KJM. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 228 x 163 x 16. Weight in Grams: 398.
- Format
- Paperback
- Publication date
- 1998
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471296881
- ISBN
- 9780471296881
Paperback
Condition: New
€ 42.99€ 33.52
€ 42.99
€ 33.52
Paperback. The interview is one of the most used methods within psychology, and effective interviewing skills can be one of the most useful qualities you can possess. This Handbook provides an authoritative text on the psychology of interviewing,reviewing diagnosis and assessment in several contexts, such as: social, medical, forensic and occupational. Editor(s): Memon, Amina A.; Bull, Ray. Num Pages: 380 pages, illustrations. BIC Classification: JKSN2; JM; KJMV2. Category: (P) Professional & Vocational. Dimension: 244 x 173 x 23. Weight in Grams: 702.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 2nd
- Number of pages
- 380
- Condition
- New
- SKU
- V9780471498889
- ISBN
- 9780471498889
Paperback
Condition: New
€ 123.34
€ 123.34
Hardcover. This book defines the importance of understanding that the theory only becomes useful if the practitioner is given the necessary tools for success. This new approach to evaluation is firmly grounded in realist theory. Series: Nonprofit & Public Management S. Num Pages: 416 pages, black & white illustrations. BIC Classification: JFF; KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 157 x 230 x 32. Weight in Grams: 810.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 416
- Condition
- New
- SKU
- V9780787948023
- ISBN
- 9780787948023
Hardback
Condition: New
€ 66.16
€ 66.16
Paperback. Series: 60 Minute Active Training S. Num Pages: 272 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 279 x 204 x 47. Weight in Grams: 1109.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780787980122
- ISBN
- 9780787980122
Paperback
Condition: New
€ 104.42
€ 104.42
Paperback. Series: 60 Minute Active Training S. Num Pages: 272 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 293 x 218 x 31. Weight in Grams: 1158. Series: 60 Minute Active Training S. 272 pages. Cateogry: (P) Professional & Vocational. BIC Classification: KJMV2. Dimension: 293 x 218 x 31. Weight: 1158.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780787980108
- ISBN
- 9780787980108
Paperback
Condition: New
€ 104.77
€ 104.77
Paperback. Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: * assess skill levels for each of the eight PeopleSmart skills. Num Pages: 80 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 282 x 218 x 5. Weight in Grams: 278.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 80
- Condition
- New
- SKU
- V9780787979553
- ISBN
- 9780787979553
Paperback
Condition: New
€ 38.70
€ 38.70
Paperback. Mel Silberman's latest book shows how to design for specific training situations and learning outcomes using his proven methodology, Active Training. He takes a step-by-step approach and provides dozens of worked examples, tips, techniques and exercises to guide the reader through the process. Series: Active Training Series. Num Pages: 200 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 206 x 14. Weight in Grams: 388.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 200
- Condition
- New
- SKU
- V9780787976132
- ISBN
- 9780787976132
Paperback
Condition: New
€ 56.95
€ 56.95
Paperback. Offers guidance for working with people we don't like or don't get along with. Series: Active Training Series. Num Pages: 24 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 274 x 214 x 3. Weight in Grams: 99.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 24
- Condition
- New
- SKU
- V9780787973582
- ISBN
- 9780787973582
Paperback
Condition: New
€ 17.86
€ 17.86
Paperback. Teaches you how to communicate in order to make a point clearly, speak our minds, and express our needs. This one hour training program provides strategies for expressing yourself clearly, directly and tactfully. Series: Active Training Series. Num Pages: 32 pages, black & white illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 279 x 204 x 2. Weight in Grams: 124.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 32
- Condition
- New
- SKU
- V9780787973551
- ISBN
- 9780787973551
Paperback
Condition: New
€ 27.28
€ 27.28
Paperback. * Author Mel Silberman, best-selling author and creator of Active Training Series(R), presents his most impactful training activities developed and refined over his long-spanning career. * Includes 75 original activities developed and tested. Num Pages: 320 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 203 x 16. Weight in Grams: 586.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780470537145
- ISBN
- 9780470537145
Paperback
Condition: New
€ 69.60
€ 69.60