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Business & management

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Business & management

Hardback. . Less than five percent of the worlda s firms achieve the full potential of their customer relationship initiatives. The rest are caught in its paradox. Num Pages: 300 pages, index. BIC Classification: KJM; KJSM; KJSU. Category: (P) Professional & Vocational. Dimension: 234 x 161 x 23. Weight in Grams: 562. Less than five per cent of the world's firms achieve the full potential of their customer relationship initiatives . the rest are caught in its paradox." Includes index. Commissioning organisation: John McKean. x, 287 p. ill. 24 cm. Publ". Keywords: "Business, Finance & Law - Management - Information Management,Business, Finance & Law - Sales & Marketing - Customer Services,Special Fe"
Condition
Used, Like New
Edition
1st Edition
Publisher
John Wiley & Sons Inc Dublin, Ireland
Number of pages
300
Format
Hardback
Publication date
1999
SKU
KEX0160429
ISBN
9780471988014
Hardback
Condition: Used, Like New

€ 4.99

Hardcover. A guide to writing a successful business plan in just one hour A strong business plan greatly increases a business chance of success, especially in an economic environment in which more than 50 percent of businesses fail within three years. Your business plan can serve as a foundation for your successful business. Num Pages: 192 pages, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 222 x 139 x 18. Weight in Grams: 320.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
192
Condition
New
SKU
V9781118726228
ISBN
9781118726228
Hardback
Condition: New

€ 25.99
€ 21.28

Paperback. Do you find yourself being asked to lead others but have no idea where to start? And what style of leadership should I be using? This title helps you to discover how to lead your friends whilst remaining their friend; how to lead change in a way that people accept and understand; when and where to draw the line; and, more. Num Pages: 352 pages, Illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 233 x 186 x 21. Weight in Grams: 640.
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
352
Format
Paperback
Publication date
2012
Edition
1st Edition
Condition
New
SKU
V9780470972113
ISBN
9780470972113
Paperback
Condition: New

€ 25.99
€ 19.40

Num Pages: 216 pages. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 238 x 163 x 30. Weight in Grams: 574.
Publication date
2015
Publisher
Berrett-Koehler United States
Number of pages
240
Condition
New
SKU
V9781626563254
ISBN
9781626563254
Paperback
Condition: New

€ 29.99
€ 25.65

Paperback. Outlines supply chain best practice employed by global manufacturers, retailers and logistics companies. Num Pages: 296 pages. BIC Classification: KJG; KJMV8. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 157 x 234 x 20. Weight in Grams: 466.
Publisher
Kogan Page Ltd
Format
Paperback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9780749479459
ISBN
9780749479459
Paperback
Condition: New

€ 72.37

Hardcover. Using this resource, readers will learn how they can improve their thinking skill levels to become better leaders. "Power Thinking for Leaders" explains why we should seek to enhance our thinking skills, how to measure our current thinking proficiencies, and how to determine areas for improvement. Num Pages: 304 pages, Illustrations. BIC Classification: KJM; VSC. Category: (G) General (US: Trade). Dimension: 240 x 164 x 28. Weight in Grams: 549.
Format
Hardback
Publication date
2004
Publisher
John Wiley & Sons Inc United States
Number of pages
304
Condition
New
SKU
V9780787968823
ISBN
9780787968823
Hardback
Condition: New

€ 25.99
€ 21.26

Paperback. Genghis Khan is history's greatest conqueror. Genghis was far from just the tyrant that history records, but rather a leader of exceptional vision and modernity. This title re-examines the life of Genghis Khan to discover the qualities, characteristics and strategies that made him the great leader that he was. Num Pages: 192 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 197 x 127 x 12. Weight in Grams: 144.
Publisher
Bantam
Number of pages
192
Format
Paperback
Publication date
2010
Edition
UK ed.
Condition
New
SKU
V9780553818758
ISBN
9780553818758
Paperback
Condition: New

€ 17.99
€ 13.48

Paperback. What principle-driven companies like Whole Foods, Starbucks, REI, and many others are doing to transform capitalism and how to follow their lead. This book offers a new blueprint for business, showing how some of today's most successful companies create business value while helping to preserve the inherent good of capitalism and society. Num Pages: 368 pages, figures. BIC Classification: KJG. Category: (G) General (US: Trade). Dimension: 145 x 209 x 25. Weight in Grams: 328.
Publisher
Harvard Business Review Press
Format
Paperback
Publication date
2014
Edition
1st Edition
Condition
New
SKU
V9781625271754
ISBN
9781625271754
Paperback
Condition: New

€ 21.99
€ 20.92

Hardback. Whole Foods, Trader Joe's, Wegmans, Costco, The Container Store. Iconic CEO Mackey and professor Sisodia show how such companies are creating a movement that's transforming business. Num Pages: 368 pages, Illustrations. BIC Classification: KJG. Category: (G) General (US: Trade). Dimension: 242 x 161 x 30. Weight in Grams: 630.
Publisher
Harvard Business Review Press United States
Number of pages
344
Format
Hardback
Publication date
2013
Edition
1st
Condition
New
SKU
V9781422144206
ISBN
9781422144206
Hardback
Condition: New

€ 34.99
€ 30.97

Hardcover. Num Pages: 640 pages, illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 208 x 261 x 29. Weight in Grams: 1322.
Format
Hardback
Publication date
2012
Publisher
McGraw-Hill Education - Europe United States
Edition
12th Edition
Number of pages
672
Condition
New
SKU
V9780078029127
ISBN
9780078029127
Hardback
Condition: New

€ 315.51

Paperback. Creating and Implementing Your Strategic Plan is the companion workbook to Bryson's landmark book, Strategic Planning for Public and Nonprofit Organizations, a step-by-step guide to putting strategic planning into effect. Series: Bryson on Strategic Planning. Num Pages: 288 pages, Illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 282 x 215 x 20. Weight in Grams: 946.
Publisher
John Wiley & Sons Inc United Kingdom
Number of pages
288
Format
Paperback
Publication date
2011
Edition
3rd ed.
Condition
New
SKU
V9780470405352
ISBN
9780470405352
Paperback
Condition: New

€ 54.09

Paperback. Num Pages: 145 pages. BIC Classification: KCB; KJMV1. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 229 x 152 x 10. Weight in Grams: 250. Budgeting as If People Mattered. 145 pages. Cateogry: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. BIC Classification: KCB; KJMV1. Dimension: 229 x 152 x 10. Weight: 250.
Format
Paperback
Publication date
2003
Publisher
Fernwood Publishing Co Ltd Canada
Number of pages
145
Condition
New
SKU
V9781552661055
ISBN
9781552661055
Paperback
Condition: New

€ 25.99
€ 22.60

Paperback. In Perfect Pitch two executives from leading business consultancy Strategem Ltd. show sales professionals how to develop new, more effective strategies that ensure business growth. Authors Moon and Leach show sales professionals how to employ the best innovations, identify and acquire new customers, and retain existing customers. Num Pages: 232 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 160 x 13. Weight in Grams: 354.
Format
Paperback
Publication date
2004
Publisher
John Wiley and Sons Ltd United Kingdom
Edition
1st Edition
Number of pages
232
Condition
New
SKU
V9781841125817
ISBN
9781841125817
Paperback
Condition: New

€ 19.99
€ 17.47

Paperback. * A comprehensively updated revision of a book regarded by many as one the leading and authoritative titles for practitioners, academics and students in the domain of information systems and technology (IS/IT) strategy. Num Pages: 504 pages. BIC Classification: KJQ. Category: (P) Professional & Vocational. Dimension: 246 x 189. .
Publisher
John Wiley and Sons Ltd
Format
Paperback
Publication date
2016
Edition
4th Edition
Condition
New
SKU
V9780470034675
ISBN
9780470034675
Paperback
Condition: New

€ 72.58

Paperback. Num Pages: 408 pages, black & white illustrations. BIC Classification: HPQ; KJG. Category: (P) Professional & Vocational. Dimension: 231 x 155 x 29. Weight in Grams: 620.
Format
Paperback
Publication date
1988
Publisher
University of Pennsylvania Press United States
Number of pages
408
Condition
New
SKU
V9780812212631
ISBN
9780812212631
Paperback
Condition: New

€ 41.99
€ 37.67

Hardback. Num Pages: 160 pages. BIC Classification: KJD; KJM. Category: (G) General (US: Trade). Dimension: 197 x 130. .
Publisher
Pan Macmillan
Format
Hardback
Publication date
2017
Edition
New Edition
Condition
New
SKU
V9781509830114
ISBN
9781509830114
Hardback
Condition: New

€ 19.99
€ 14.96

Hardback. Written by the author of Our Iceberg is Melting That's Not How We Do It, this book tells the story of a clan of meerkats who live in the Kalahari. Well organised and efficient, the colony enjoys many years of successful growth, until it suddenly comes under threat from a new form of predator and is forced to rethink its organizational structure. Num Pages: 176 pages. BIC Classification: KJC; KJM; KJV. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 152 x 219 x 21. Weight in Grams: 434.
Publisher
Penguin Books Ltd
Format
Hardback
Publication date
2016
Condition
New
SKU
V9780241255360
ISBN
9780241255360
Hardback
Condition: New

€ 19.99
€ 15.02

Hardback. An introduction to the management techniques appropriate to each area of the criminal justice system. By focusing on both the "hows" and "whys" of management techniques, it equips readers with an understanding that may serve them well as they face challenges in their own career. Num Pages: 560 pages, black & white illustrations, figures. BIC Classification: JKV; KJM. Category: (U) Tertiary Education (US: College). Dimension: 197 x 239 x 25. Weight in Grams: 1028.
Publisher
Cengage Learning, Inc
Format
Hardback
Publication date
2014
Edition
6th Edition
Condition
New
SKU
V9781285459011
ISBN
9781285459011
Hardback
Condition: New

€ 116.70

Paperback. Num Pages: 552 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade). .
Publisher
Chartered Institute of Personnel & Development
Format
Paperback
Publication date
2016
Edition
3rd Edition
Condition
New
SKU
V9781843984047
ISBN
9781843984047
Paperback
Condition: New

€ 61.83
€ 60.99

Paperback. Builds on the success of the first edition by extending the integrated value philosophy, methodology and tool kit to describe the application of Value Management to the areas of service delivery, asset management, and, Programmes, in addition to Projects, products and processes. Num Pages: 568 pages. BIC Classification: KJM; TN. Category: (P) Professional & Vocational. Dimension: 172 x 244 x 24. Weight in Grams: 964.
Format
Paperback
Publication date
2014
Publisher
Wiley-Blackwell
Edition
2nd Edition
Condition
New
SKU
V9781118351239
ISBN
9781118351239
Paperback
Condition: New

€ 97.65

Paperback. Num Pages: 288 pages. BIC Classification: KFF; KJ. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 131 x 197 x 26. Weight in Grams: 300.
Publisher
Profile Books Ltd
Format
Paperback
Publication date
2016
Edition
Main
Condition
New
SKU
V9781781254455
ISBN
9781781254455
Paperback
Condition: New

€ 13.99
€ 10.94

Paperback. Whether overcoming geographical obstacles, winning decisive battles or meeting sales targets, history shows that oblique approaches are the most successful, especially in difficult terrain. This title applies the author's universal theory to topics ranging from international business to town planning and from football to managing forest fires. Num Pages: 224 pages. BIC Classification: KJ; VSP. Category: (G) General (US: Trade). Dimension: 197 x 130 x 18. Weight in Grams: 246.
Publisher
Profile
Number of pages
224
Format
Paperback
Publication date
2011
Edition
Main
Condition
New
SKU
V9781846682896
ISBN
9781846682896
Paperback
Condition: New

€ 13.99
€ 10.94

Paperback. Politicians apologizing, celebrities needing to apologize, and business leaders failing at the attempt fill today's headlines. But we don't need more apologies, says John Kador. We need more effective ones that restore strained relationships, create possibilities for growth, and generate better outcomes for all. Num Pages: 273 pages. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 218 x 153 x 20. Weight in Grams: 330.
Format
Paperback
Publication date
2009
Publisher
Berrett-Koehler United States
Edition
1st Edition
Number of pages
273
Condition
New
SKU
V9781576759011
ISBN
9781576759011
Paperback
Condition: New

€ 21.99
€ 19.30

Paperback. This work shows how companies can develop fluid networks and relationships so that they can respond quickly to market opportunities by forming collaborations, with other companies. It shows why companies should start building alliances in order to survive. Num Pages: 208 pages, Illustrations. BIC Classification: KJC; KJM. Category: (P) Professional & Vocational. Dimension: 248 x 160 x 19. Weight in Grams: 390.
Format
Paperback
Publication date
1998
Publisher
John Wiley & Sons Inc United States
Number of pages
208
Condition
New
SKU
V9780787909468
ISBN
9780787909468
Paperback
Condition: New

€ 36.99
€ 26.35

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