Business & management
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Business & management
Paperback. Practical and proven masterclasses for simple and effective small business marketing
This straightforward, practical book cuts through the morass of marketing theory to reveal the practical steps that small businesses can take to achieve phenomenal marketing results. Num Pages: 312 pages, illustrations. BIC Classification: KJS; KJVS. Category: (P) Professional & Vocational. Dimension: 210 x 170 x 18. Weight in Grams: 466.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 312
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780857084408
- ISBN
- 9780857084408
Paperback
Condition: New
€ 19.99€ 15.80
€ 19.99
€ 15.80
Paperback. 'Brilliant Customer Service' reveals how to keep the emotional scale tipped in your favour, why silence is never golden, how to turn complaints into opportunities, and provide a brilliant customer experience with little or no money. It includes real case studies from different types of businesses to illustrate the ideas. Series: Brilliant Business. Num Pages: 208 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 215 x 138 x 13. Weight in Grams: 318.
- Publisher
- Prentice-Hall
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273738077
- ISBN
- 9780273738077
Paperback
Condition: New
€ 19.99€ 15.80
€ 19.99
€ 15.80
Paperback. In Why Some Things Should Not Be for Sale, philosopher Debra Satz takes a penetrating look at those commodity exchanges that strike most of us as problematic. Series: Oxford Political Philosophy. Num Pages: 272 pages, black & white illustrations. BIC Classification: HPQ; KJG. Category: (G) General (US: Trade). Dimension: 234 x 153 x 11. Weight in Grams: 424.
- Publisher
- Oxford University Press Inc United States
- Number of pages
- 264
- Format
- Paperback
- Publication date
- 2012
- Edition
- Reprint
- Condition
- New
- SKU
- V9780199892617
- ISBN
- 9780199892617
Paperback
Condition: New
€ 44.38
€ 44.38
Hardcover. Reinvent your company to deliver sustained profitable growth. As performance lags in the midst of economic cycles, many companies turn to magic bullets such as EVA, Kaizen, or Six Sigma. Num Pages: 276 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 236 x 160 x 26. Weight in Grams: 470.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 276
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470872543
- ISBN
- 9780470872543
Hardback
Condition: New
€ 25.99€ 20.79
€ 25.99
€ 20.79
Paperback. A practical guide for HR professionals in how to effectively communicate to all stakeholders the value of HR schemes and projects. Num Pages: 272 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 234 x 156. .
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780749476168
- ISBN
- 9780749476168
Paperback
Condition: New
€ 46.99€ 41.04
€ 46.99
€ 41.04
Paperback.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- Directory of Social Change United Kingdom
- Number of pages
- 128
- Condition
- New
- SKU
- V9781903991855
- ISBN
- 9781903991855
Paperback
Condition: New
€ 25.99€ 22.28
€ 25.99
€ 22.28
Paperback. Offers insight into the mindset and methodology of the military on leadership, strategy and management. This title answers questions such as: Why is it that leaders are respected and followed in military and not in industry?; Why is it that strategy fails?; and How should a business address poor morale and engagement? Num Pages: 416 pages. BIC Classification: KJMB; VSC. Category: (P) Professional & Vocational. Dimension: 197 x 127 x 27. Weight in Grams: 278.
- Publisher
- Ebury Press United Kingdom
- Number of pages
- 416
- Format
- Paperback
- Publication date
- 2009
- Condition
- New
- SKU
- V9780091906931
- ISBN
- 9780091906931
Paperback
Condition: New
€ 21.99€ 16.43
€ 21.99
€ 16.43
Hardcover. The aim of this revised book is to explain how to complete projects on time and within budget. The techniques given here will provide managers and engineers with guidelines to planning and executing research and development efforts by focusing on essential aspects of successful project management. Num Pages: 596 pages, bibliography, index. BIC Classification: KJMP; TGP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 236 x 166 x 40. Weight in Grams: 1000.
- Format
- Hardback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 596
- Condition
- New
- SKU
- V9780471254942
- ISBN
- 9780471254942
Hardback
Condition: New
€ 193.49
€ 193.49
Hardcover. A huge amount of change initiatives fail. Based on a combination of 4 years rigorous research and practical application of the emerging findings, the book explores the dilemmas related to the growing need for change and the difficulty in making change work. Num Pages: 378 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 161 x 28. Weight in Grams: 744.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 378
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470724545
- ISBN
- 9780470724545
Hardback
Condition: New
€ 36.57
€ 36.57
Hardcover. Still Moving: How to Lead Mindful Change outlines an innovative program for guiding organizations through disruptive change by challenging leaders to focus on both the inner and outer skills necessary for success. Num Pages: 272 pages. BIC Classification: JM; KJK. Category: (P) Professional & Vocational. Dimension: 229 x 152. .
- Publisher
- John Wiley and Sons Ltd
- Format
- Hardback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119164920
- ISBN
- 9781119164920
Hardback
Condition: New
€ 36.99€ 36.58
€ 36.99
€ 36.58
Paperback. Num Pages: 138 pages, Illustrations. BIC Classification: KJVS; KNPR. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 243 x 173 x 11. Weight in Grams: 360.
- Publisher
- How to Books
- Number of pages
- 138
- Format
- Paperback
- Publication date
- 2009
- Condition
- New
- SKU
- V9781845283698
- ISBN
- 9781845283698
Paperback
Condition: New
€ 17.99€ 13.31
€ 17.99
€ 13.31
Paperback. Shares the author's insights and observations gleaned from a life lived in business. This book analyses why her first enterprise, which started so promisingly, turned sour. It explains why turning down a multimillion-pound offer for her chain of holiday parks was the best decision she ever made. Num Pages: 304 pages. BIC Classification: KJ. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 199 x 133 x 21. Weight in Grams: 220.
- Publisher
- Cornerstone
- Number of pages
- 304
- Format
- Paperback
- Publication date
- 2010
- Condition
- New
- SKU
- V9781847940278
- ISBN
- 9781847940278
Paperback
Condition: New
€ 17.99€ 13.29
€ 17.99
€ 13.29
Paperback. Provides advice to guide team coaches, leaders, and members to high-performance results. This book covers both the structure and nitty-gritty process details that so often derail even the best teams. It includes sections on team accountability, decision making, and problem solving. Num Pages: 240 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 228 x 156 x 16. Weight in Grams: 392.
- Publisher
- AMACOM
- Number of pages
- 223
- Format
- Paperback
- Publication date
- 2007
- Edition
- 2nd
- Condition
- New
- SKU
- V9780814474396
- ISBN
- 9780814474396
Paperback
Condition: New
€ 19.99€ 18.01
€ 19.99
€ 18.01
Hardcover. Noted authors discuss how and why consumers identify with and become attached to brands and the challenges marketers face in creating and sustaining these states. Other meaning makers (e.g., celebrities, culture, consumers themselves) can facilitate or detract from the brand meanings marketers aim to create. Series Editor(s): Malhotra, Naresh K. Series: Review of Marketing Research. Num Pages: 344 pages. BIC Classification: KJS. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 239 x 159 x 33. Weight in Grams: 634.
- Publisher
- Emerald Group Publishing Limited
- Format
- Hardback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781784419325
- ISBN
- 9781784419325
Hardback
Condition: New
€ 145.19
€ 145.19
Paperback. An intimate look at how twelve mediators achieve extraordinary results. At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Num Pages: 544 pages, ports. BIC Classification: KJM; KJP. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 35. Weight in Grams: 750.
- Format
- Paperback
- Publication date
- 1997
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 544
- Condition
- New
- SKU
- V9780787910907
- ISBN
- 9780787910907
Paperback
Condition: New
€ 65.05
€ 65.05
Paperback. Shows how to recognize the shadow negotiation - where the unspoken attitudes, hidden assumptions, and conflicting agendas that drive the bargaining process play out - and how to put that knowledge to work. This work lays out steps to overcome acts of self-sabotage; increase your bargaining power; and more. Num Pages: 400 pages. BIC Classification: KJC; KJM; KJN. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 29. Weight in Grams: 484.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 400
- Format
- Paperback
- Publication date
- 2003
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780787965013
- ISBN
- 9780787965013
Paperback
Condition: New
€ 27.99€ 22.93
€ 27.99
€ 22.93
Hardcover.
Understand the context of negotiations to achieve better results
Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. Num Pages: 288 pages. BIC Classification: KJN. Category: (P) Professional & Vocational. Dimension: 164 x 237 x 28. Weight in Grams: 486.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 200
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118352410
- ISBN
- 9781118352410
Hardback
Condition: New
€ 30.99€ 24.69
€ 30.99
€ 24.69
Paperback. Reveals the top strategies used by successful women Through interviews with over 100 women in leadership positions, the authors offer an action plan for negotiating the leadership challenges women face in their careers. The authors also provide a list of "to-dos" and practical advice to help women master challenges. Num Pages: 256 pages. BIC Classification: JFSJ1; KJM. Category: (P) Professional & Vocational. Dimension: 228 x 152 x 17. Weight in Grams: 320.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2010
- Edition
- Completely Updated
- Condition
- New
- SKU
- V9780470633755
- ISBN
- 9780470633755
Paperback
Condition: New
€ 20.99€ 18.00
€ 20.99
€ 18.00
Hardcover. This book features preeminent scholars from a variety of disciplines. Through a variety of different perspectives, this book provides an overview of the field of moral leadership, focusing on issues such as its definition and importance, the factors that influence its exercise, and strategies for promoting it. Editor(s): Rhode, Deborah L. Series: J-B Warren Bennis Series. Num Pages: 400 pages, black & white illustrations. BIC Classification: HPQ; KJ; LA. Category: (P) Professional & Vocational. Dimension: 230 x 162 x 34. Weight in Grams: 618.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 400
- Condition
- New
- SKU
- V9780787982829
- ISBN
- 9780787982829
Hardback
Condition: New
€ 65.57
€ 65.57
Hardback. Women and Leadership explores the causes and consequences of the underrepresentation of women in America's leadership roles. Drawing on comprehensive research and a survey of prominent women leaders, Rhode describes the reasons for gender inequity in leadership and identifies compelling solutions. Num Pages: 256 pages. BIC Classification: 1KBB; JFSJ1; JPHL; KJMB; LAQG. Category: (G) General (US: Trade). Dimension: 168 x 243 x 27. Weight in Grams: 488.
- Publisher
- Oxford University Press Inc
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780190614713
- ISBN
- 9780190614713
Hardback
Condition: New
€ 40.99€ 40.08
€ 40.99
€ 40.08
Hardcover. This third edition of the best-selling resource Mastering Virtual Teams offers a toolkit for leaders and members of virtual teams. The revised and expanded edition includes a CD-ROM with useful resources that allow virtual teams to access and use the book's checklists, assessments, and other practical tools quickly and easily. Deborah L. Series: Wiley Desktop Editions. Num Pages: 272 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 244 x 186 x 25. Weight in Grams: 644.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 3rd Edition, Revised and Expanded
- Number of pages
- 272
- Condition
- New
- SKU
- V9780787982805
- ISBN
- 9780787982805
Hardback
Condition: New
€ 68.15
€ 68.15
Hardcover. Presents an understanding of business information in the context of those who seek business information. This book contains information-seeking behavior that includes the underlying information needs that drive one to seek information, and the types of information used to resolve information needs. Series: Library and Information Science Series. Num Pages: 420 pages, black & white illustrations. BIC Classification: KJMV3. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 18. Weight in Grams: 454.
- Publisher
- Elsevier Science Publishing Co Inc
- Format
- Hardback
- Publication date
- 2008
- Condition
- New
- SKU
- V9780123694874
- ISBN
- 9780123694874
Hardback
Condition: New
€ 93.85
€ 93.85
Hardcover. Series: Wiley Nonprofit Authority. Num Pages: 240 pages, Illustrations. BIC Classification: KJMV1; KJVX. Category: (P) Professional & Vocational. Dimension: 235 x 153 x 26. Weight in Grams: 428.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9781118603772
- ISBN
- 9781118603772
Hardback
Condition: New
€ 65.05
€ 65.05
Paperback. The essential guide for finance professionals in all industries for quick answers to banking questions, Essentials of Banking provides a nuts and bolts presentation explaining the regulatory, business, and people facts of the business of banking in a handy, concise format. Num Pages: 274 pages, Illustrations. BIC Classification: KFFK; KJM. Category: (P) Professional & Vocational. Dimension: 225 x 149 x 19. Weight in Grams: 450.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 274
- Condition
- New
- SKU
- V9780470170885
- ISBN
- 9780470170885
Paperback
Condition: New
€ 52.77€ 45.29
€ 52.77
€ 45.29