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Business & management
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Business & management
Paperback. Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think! Num Pages: 296 pages. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 139 x 216 x 21. Weight in Grams: 446.
- Publisher
- Pearson Education Limited
- Format
- Paperback
- Publication date
- 2015
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9781292100203
- ISBN
- 9781292100203
Paperback
Condition: New
€ 17.99€ 14.33
€ 17.99
€ 14.33
Hardcover. Through the insights of some of the country's most successful CHROs, the authors reveal to current and aspiring CHROs what they should consider in the new and challengingly field of HR. It shows the next generation of leaders how to best prepare themselves for the top roles that they aspire to. Num Pages: 336 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 163 x 30. Weight in Grams: 550.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 336
- Format
- Hardback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470905340
- ISBN
- 9780470905340
Hardback
Condition: New
€ 66.86
€ 66.86
Paperback. Num Pages: 233 pages. BIC Classification: HP; KJ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 148 x 228 x 13. Weight in Grams: 338.
- Publisher
- University of Minnesota Press United States
- Number of pages
- 233
- Format
- Paperback
- Publication date
- 1987
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780816614400
- ISBN
- 9780816614400
Paperback
Condition: New
€ 27.04
€ 27.04
Hardback. Pulling together into a single framework the two separate disciplines of strategy management and risk management, this book provides a practical guide for organizations to shape and execute sustainable strategies with full understanding of how much risk they are willing to accept in pursuit of strategic goals. Num Pages: 324 pages, 83 figures, 6 black & white tables. BIC Classification: GPQD; KJC; KJM. Category: (P) Professional & Vocational. Dimension: 219 x 179 x 22. Weight in Grams: 520.
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 324
- Format
- Hardback
- Publication date
- 2013
- Edition
- 2013th Edition
- Condition
- New
- SKU
- V9780230301320
- ISBN
- 9780230301320
Hardback
Condition: New
€ 83.86
€ 83.86
Paperback. This critical and reflexive book looks closely at the pivotal but demanding role that leadership and management play in promoting social work and social care. Num Pages: 256 pages, illustrations. BIC Classification: JKSN; KJM. Category: (UU) Undergraduate. Dimension: 239 x 171 x 13. Weight in Grams: 392.
- Publisher
- Bristol University Press United Kingdom
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781447300250
- ISBN
- 9781447300250
Paperback
Condition: New
€ 33.99€ 33.01
€ 33.99
€ 33.01
Hardback. Dealing with World Class Operations Management (WCOM), detailing its principles, methods and organisation, and the results it can bring, this book uses real-world case studies of companies that have adopted this model, integrating the best Continuous Improvement approaches as well as the most innovative approaches in human dynamics. Editor(s): Baroncelli, Carlo; Ballerio, Noela. Num Pages: 295 pages, 1 black & white illustrations, 94 colour illustrations, 20 colour tables, biography. BIC Classification: KCD; KJT; KJU; TBC. Category: (G) General (US: Trade). Dimension: 168 x 245 x 21. Weight in Grams: 588.
- Publisher
- Springer International Publishing AG
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st ed. 2016
- Condition
- New
- SKU
- V9783319301044
- ISBN
- 9783319301044
Hardback
Condition: New
€ 183.90
€ 183.90
Paperback. A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? In this edition, the author revises, enhances and expands his view of just culture, additionally tackling the key issue of how justice is created inside of organizations. Num Pages: 190 pages, Includes 1 b&w illustration. BIC Classification: KJG. Category: (P) Professional & Vocational. Dimension: 219 x 152 x 14. Weight in Grams: 358. Balancing Safety and Accountability. 190 pages, includes 1 b&w illustration. A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? In this edition, the author revises, enhances and expands his view of just culture, additionally tackling the key issue of how justice is created inside of organizations. Cateogry: (P) Professional & Vocational. BIC Classification: KJG. Dimension: 219 x 152 x 14. Weight: 354.
- Publisher
- Taylor & Francis Ltd
- Number of pages
- 190
- Format
- Paperback
- Publication date
- 2012
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781409440604
- ISBN
- 9781409440604
Paperback
Condition: New
€ 64.31
€ 64.31
Paperback. Presents eight case studies of family-owned firms that represent a variety of industries and situations. This title explores the dynamics of managing in chaotic environments and how family leadership responded to crises. Series: SpringerBriefs in Business. Num Pages: 112 pages, 2 black & white illustrations, biography. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 156 x 234 x 6. Weight in Grams: 174.
- Publisher
- Springer-Verlag New York Inc.
- Format
- Paperback
- Publication date
- 2011
- Edition
- 2011th Edition
- Condition
- New
- SKU
- V9781461408659
- ISBN
- 9781461408659
Paperback
Condition: New
€ 66.97
€ 66.97
Hardcover. Secrets of the trade from the master of retail selling and sales training
No Thanks, I'm Just Looking gives anyone the inside scoop on how to skyrocket their selling career with a system of easy-to-learn practical money-making steps. Num Pages: 226 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 232 x 157 x 24. Weight in Grams: 422.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 226
- Format
- Hardback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118153406
- ISBN
- 9781118153406
Hardback
Condition: New
€ 27.99€ 21.22
€ 27.99
€ 21.22
Paperback. Num Pages: 472 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 246 x 189. .
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2017
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9781119311843
- ISBN
- 9781119311843
Paperback
Condition: New
€ 46.99€ 46.08
€ 46.99
€ 46.08
Paperback. Your handy, authoritative guide to small business HR Packed with practical tips and advice on how to handle tricky people situations in the workplace, this friendly guide shows anyone without a ton of HR experience how to correctly and legally utilise HR practises within a small business. Num Pages: 384 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 187. .
- Publisher
- John Wiley & Sons Inc Australia
- Number of pages
- 384
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119111320
- ISBN
- 9781119111320
Paperback
Condition: New
€ 23.99€ 17.77
€ 23.99
€ 17.77
Chancen F r Das Deutsche Gesundheitssystem: Von Partikularinteressen Z...
Both Professors Michael E Porter
Hardcover. Num Pages: 376 pages, black & white illustrations, bibliography. BIC Classification: JKS; JPQB; KC; KFFD1; KFFN; KJM; MBN; MBPM. Category: (G) General (US: Trade). Dimension: 235 x 155 x 22. Weight in Grams: 730.
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
- Format
- Hardback
- Publication date
- 2012
- Edition
- 2012th Edition
- Condition
- New
- SKU
- V9783642256820
- ISBN
- 9783642256820
Hardback
Condition: New
€ 96.60
€ 96.60
Paperback. * This text examines why managing the marketing function has become a responsibility for top-level executives; and why the total marketing function is spread throughout the organization and executing marketing has become a responsibility for practically everyone. Num Pages: 536 pages. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 237 x 189 x 22. Weight in Grams: 860.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2015
- Edition
- 4th Edition
- Condition
- New
- SKU
- V9781118921449
- ISBN
- 9781118921449
Paperback
Condition: New
€ 73.00
€ 73.00
Hardcover. Presents an understanding of business information in the context of those who seek business information. This book contains information-seeking behavior that includes the underlying information needs that drive one to seek information, and the types of information used to resolve information needs. Series: Library and Information Science Series. Num Pages: 420 pages, black & white illustrations. BIC Classification: KJMV3. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 18. Weight in Grams: 454.
- Publisher
- Elsevier Science Publishing Co Inc
- Format
- Hardback
- Publication date
- 2008
- Condition
- New
- SKU
- V9780123694874
- ISBN
- 9780123694874
Hardback
Condition: New
€ 96.55
€ 96.55
Paperback. Filled with sure-fire strategies and tested selling principles, this work can motivate and empower sales teams to achieve excellence. It is suitable for salespeople looking to succeed. Num Pages: 128 pages. BIC Classification: KJMV7. Category: (P) Professional & Vocational. Dimension: 184 x 112 x 9. Weight in Grams: 114. 128 pages. Filled with sure-fire strategies and tested selling principles, this work can motivate and empower sales teams to achieve excellence. It is suitable for salespeople looking to succeed. Cateogry: (P) Professional & Vocational. BIC Classification: KJMV7. Dimension: 184 x 112 x 9. Weight: 114.
- Publisher
- Adams Media Corporation
- Number of pages
- 128
- Format
- Paperback
- Publication date
- 2008
- Edition
- Third Edition
- Condition
- New
- SKU
- V9781598697575
- ISBN
- 9781598697575
Paperback
Condition: New
€ 8.70
€ 8.70
Paperback. Enlightened Business offers a clear roadmap of strategies and tools that address day-to-day challenges in the workplace today. With varied examples and exercises it shows how timeless spiritual principles are key differentiators in creating high-performing work environments. Num Pages: 160 pages. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 210 x 149 x 11. Weight in Grams: 266.
- Publisher
- Right Book Press
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781909116344
- ISBN
- 9781909116344
Paperback
Condition: New
€ 19.99€ 15.10
€ 19.99
€ 15.10
Paperback. Drawing on the wisdom of an astonishing array of talented people - from elite athletes to top managers, from rulers of countries to rulers of global business empires, the author uses his forensic skills, as well as his own experience of politics and sport, to get to the heart of success. He examines how winners tick. Num Pages: 464 pages. BIC Classification: KJMB; VSP. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 200 x 128 x 31. Weight in Grams: 324.
- Publisher
- Arrow
- Format
- Paperback
- Publication date
- 2012
- Condition
- New
- SKU
- V9780099598886
- ISBN
- 9780099598886
Paperback
Condition: New
€ 17.99€ 14.33
€ 17.99
€ 14.33
Paperback. New core text for Managing Information modules examining the issue of information management from both a business and an IT perspective. Grounded in the theory, it takes a practical, problem-solving approach that provides students with tools and insights to understand how to formulate and implement information management strategies. Num Pages: 436 pages, 78 colour tables, 50 black & white tables, 135 figures, 1 index, 1 biography. BIC Classification: KJMV3. Category: (U) Tertiary Education (US: College). Dimension: 247 x 192 x 24. Weight in Grams: 842.
- Publisher
- Bloomsbury Publishing PLC
- Format
- Paperback
- Publication date
- 2014
- Edition
- 2014th Edition
- Condition
- New
- SKU
- V9780230298842
- ISBN
- 9780230298842
Paperback
Condition: New
€ 83.16€ 75.62
€ 83.16
€ 75.62
Paperback. Num Pages: 162 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 322 x 251 x 38. Weight in Grams: 1016.
- Publisher
- Legend Publishing,US United States
- Number of pages
- 162
- Format
- Paperback
- Publication date
- 2002
- Edition
- Pck
- Condition
- New
- SKU
- V9781893726062
- ISBN
- 9781893726062
Paperback
Condition: New
€ 267.34€ 182.33
€ 267.34
€ 182.33
Paperback. When Gutenberg was asked how he arrived at the invention of the printing press, he confessed it was as simple as seeing a new connection between two existing products: the wine press and the coin punch. Num Pages: 224 pages. BIC Classification: KJD. Category: (G) General (US: Trade). Dimension: 152 x 156 x 19. Weight in Grams: 328.
- Publisher
- BIS Publishers
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9789063693794
- ISBN
- 9789063693794
Paperback
Condition: New
€ 18.99€ 18.64
€ 18.99
€ 18.64