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Business & management
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Business & management
Paperback. This helpful text clearly sets out the very best, state-of-the-art strategies in key account management. The authors provide the tools and processes for successful KAM, from developing a customer categorization system that really works, to analyzing the needs of key accounts. Num Pages: 496 pages, ill. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 243 x 193 x 24. Weight in Grams: 1086.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 496
- Format
- Paperback
- Publication date
- 2011
- Edition
- 3rd Edition, Revised and Updated
- Condition
- New
- SKU
- V9780470974155
- ISBN
- 9780470974155
Paperback
Condition: New
€ 51.99€ 50.57
€ 51.99
€ 50.57
Hardcover. This is a follow-up to the author's successful Power Base Selling. It provides step-by-step guidance and instruction for defeating your sales competition and offers tips on ranking sales opportunities, identifying accounts worth pursuing, establishing personal credibility, and more. Num Pages: 240 pages, Ill. BIC Classification: KJS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 231 x 163 x 23. Weight in Grams: 540.
- Publisher
- John Wiley and Sons Ltd United States
- Number of pages
- 240
- Format
- Hardback
- Publication date
- 2002
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780471061809
- ISBN
- 9780471061809
Hardback
Condition: New
€ 41.99€ 32.57
€ 41.99
€ 32.57
Paperback. Creative labour has become a growing area of the market, and of management study. Alan McKinlay and Chris Smith have compiled the first book to look at the creative industries from a labour process perspective. The text concludes with an authoritative investigation into managing new media workers. Editor(s): McKinlay, Alan; Smith, Chris. Series: Critical Perspectives on Work and Employment. Num Pages: 288 pages, 10 black & white tables. BIC Classification: KJMV2; KNT. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 232 x 156 x 17. Weight in Grams: 428.
- Publisher
- Bloomsbury Publishing PLC
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2009
- Edition
- 2009th Edition
- Condition
- New
- SKU
- V9780230222007
- ISBN
- 9780230222007
Paperback
Condition: New
€ 90.55
€ 90.55
Paperback.
DON T LET PROBLEM PEOPLE GET TO YOU!
Whether it s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive or attack. Num Pages: 208 pages, black & white illustrations. BIC Classification: KJM; KJU. Category: (P) Professional & Vocational. Dimension: 217 x 144 x 17. Weight in Grams: 280.
- Publisher
- John Wiley and Sons Ltd
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780857085672
- ISBN
- 9780857085672
Paperback
Condition: New
€ 17.99€ 14.24
€ 17.99
€ 14.24
Paperback. What can we learn from leaders in the public and third sectors? This book is unique in that it provides an opportunity for the voices of these individuals to be heard. Each leader considers what leadership means to them, their experience of it, and the complex challenges they face as a result of profound changes in the economy, polity and society. Num Pages: 256 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152 x 14. Weight in Grams: 422.
- Publisher
- Emerald Publishing Limited
- Format
- Paperback
- Publication date
- 2016
- Edition
- Reprint
- Condition
- New
- SKU
- V9781786352163
- ISBN
- 9781786352163
Paperback
Condition: New
€ 47.44
€ 47.44
Paperback. This book is exceptional treatise on strategic planning for single-business companies that is at once academically rigorous and uncommonly practical. Editor(s): Abraham, Stanley Charles. Num Pages: 253 pages, illustrations. BIC Classification: KJC; KJMB. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 240 x 168 x 16. Weight in Grams: 472.
- Publisher
- Emerald Publishing Limited United Kingdom
- Number of pages
- 253
- Format
- Paperback
- Publication date
- 2012
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781780525204
- ISBN
- 9781780525204
Paperback
Condition: New
€ 79.09
€ 79.09
Hardback. Series: Columbia Business School Publishing. Num Pages: 336 pages, 28 figures. BIC Classification: KCZ; KFFM; KJMB; VSC. Category: (P) Professional & Vocational. Dimension: 229 x 152. Weight in Grams: 454.
- Publisher
- Columbia University Press
- Format
- Hardback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780231164627
- ISBN
- 9780231164627
Hardback
Condition: New
€ 40.99€ 29.20
€ 40.99
€ 29.20
Hardcover. Manfred Kets de Vries, Professor of Leadership Development, INSEAD: "The author takes us on an exciting journey to explain what coaching is all about, providing us with a roadmap that is second to none. Anyone interested in better understanding what coaching is all about, would do well to have a serious look at this book. Translator(s): Stewart, Sue. Num Pages: 356 pages, black & white illustrations, frontispiece, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 162 x 25. Weight in Grams: 722.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 356
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470724286
- ISBN
- 9780470724286
Hardback
Condition: New
€ 39.99
€ 39.99
Paperback. .
- Publisher
- SAGE Publications Ltd
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781446272282
- ISBN
- 9781446272282
Paperback
Condition: New
€ 51.99€ 51.89
€ 51.99
€ 51.89
Paperback. A handbook for every aspiring business leader, 'Brilliant Checklists for Entrepreneurs' is packed with hundreds of easy-to-follow, detailed lists that tell you everything you need to know - and everything you need to think about - when starting or growing a business. Series: Brilliant Business. Num Pages: 248 pages. BIC Classification: KJC; KJH. Category: (G) General (US: Trade). Dimension: 232 x 157 x 17. Weight in Grams: 468.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 248
- Format
- Paperback
- Publication date
- 2010
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780273740803
- ISBN
- 9780273740803
Paperback
Condition: New
€ 19.99€ 15.99
€ 19.99
€ 15.99
Hardcover. Most leaders feel that if they have the right job, the right idea, and treat the people right, it should all work well. But in so doing, they ignore the greatest challenge of leadership: the tension between passion (the wizard) and politics (the warrior). Series: J-B US Non-Franchise Leadership. Num Pages: 256 pages, , black & white illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 234 x 158 x 26. Weight in Grams: 408. Clean copy with minor shelf wear. Fine in fine dustjacket
- Condition
- Used, Very Good
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2006
- Edition
- 1st Edition
- SKU
- KOC0005963
- ISBN
- 9780787974138
Hardback
Condition: Used, Very Good
€ 4.99
€ 4.99
Paperback. .
- Publisher
- FT Press
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781292166155
- ISBN
- 9781292166155
Paperback
Condition: New
€ 23.99€ 22.08
€ 23.99
€ 22.08
Paperback. Negotiation is not just a process; it's an attitude - one that we all can learn. This guide explains what negotiation is and isn't and discusses ways to overcome fear, strategies for gaining the upper hand by manipulating the environment and tactics tailored to negotiation type. Num Pages: 176 pages, b/w illustrations throughout. BIC Classification: KJN. Category: (G) General (US: Trade). Dimension: 177 x 111 x 10. Weight in Grams: 196.
- Publisher
- Sterling Publishing Co Inc United States
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2012
- Condition
- New
- SKU
- V9781402798658
- ISBN
- 9781402798658
Paperback
Condition: New
€ 10.99€ 10.11
€ 10.99
€ 10.11
Paperback. This indispensable guide for building management skills helps readers realise their full potential and improve their managerial performance. Num Pages: 352 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 245 x 190 x 18. Weight in Grams: 606.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 352
- Format
- Paperback
- Publication date
- 2013
- Edition
- 6th UK ed.
- Condition
- New
- SKU
- V9780077149888
- ISBN
- 9780077149888
Paperback
Condition: New
€ 38.99€ 27.92
€ 38.99
€ 27.92
Paperback. Num Pages: 120 pages. BIC Classification: CJB; KJ. Category: (G) General (US: Trade). Dimension: 198 x 129. Weight in Grams: 197. Good clean copy with minor shelf wear
- Condition
- Used, Very Good
- Publisher
- SOUTHBANK PUBLISHING
- Format
- Paperback
- Publication date
- 2005
- SKU
- KAK0000542
- ISBN
- 9781904915140
Paperback
Condition: Used, Very Good
€ 4.99
€ 4.99
Paperback. Attract, engage, and delight customers online Inbound Marketing, Revised and Updated: Attract, Engage, and Delight Customers Online is a comprehensive guide to increasing online visibility and engagement. Num Pages: 224 pages, illustrations. BIC Classification: KJE; KJS. Category: (P) Professional & Vocational. Dimension: 154 x 230 x 15. Weight in Grams: 284.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2014
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781118896655
- ISBN
- 9781118896655
Paperback
Condition: New
€ 25.99€ 19.44
€ 25.99
€ 19.44
Paperback. Written for the CIPD postgraduate module, this title is suitable for undergraduate and postgraduate HRM students who are taking a module in HRD or L&D. It maps on to the new CIPD Learning and Talent Development unit, ensuring that students have all they need to succeed on this unit. Num Pages: 392 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 246 x 189 x 19. Weight in Grams: 760. 424 pages, Illustrations. Written for the CIPD postgraduate module, this title is suitable for undergraduate and postgraduate HRM students who are taking a module in HRD or L&D. It maps on to the new CIPD Learning and Talent Development unit, ensuring that students have all they need to succeed on this unit. Cateogry: (P) Professional & Vocational. BIC Classification: KJMV2. Dimension: 246 x 189 x 19. Weight: 756.
- Publisher
- Chartered Institute of Personnel and Developm
- Number of pages
- 424
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781843982500
- ISBN
- 9781843982500
Paperback
Condition: New
€ 59.14€ 58.72
€ 59.14
€ 58.72
Paperback. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9781138832664
- ISBN
- 9781138832664
Paperback
Condition: New
€ 60.09
€ 60.09
Paperback. This textbook contains sections on how to choose a topic and design the project, how to write a critical literature review, concepts, conceptual frameworks and theories, collecting and analysing research material, interpreting the research material and, finally, framing arguments and writing the dissertation. Num Pages: 448 pages, Illustrations. BIC Classification: CBWT; KJM. Category: (U) Tertiary Education (US: College). Dimension: 242 x 188 x 24. Weight in Grams: 756.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 448
- Format
- Paperback
- Publication date
- 2010
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780273723431
- ISBN
- 9780273723431
Paperback
Condition: New
€ 100.77
€ 100.77
Paperback. Num Pages: 272 pages. BIC Classification: KJC; KJD; KJM; KJU. Category: (G) General (US: Trade). Dimension: 234 x 156. Weight in Grams: 483.
- Publisher
- Bloomsbury Publishing PLC
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781472946898
- ISBN
- 9781472946898
Paperback
Condition: New
€ 23.99€ 17.71
€ 23.99
€ 17.71
Hardback.
How to Conquer the Effective Frontier and Drive Improved Value in Global Operations
Growth has slowed. Volatility has increased and the world is more global. Brands are defined by innovation and services. Supply chain excellence matters more than ever. It makes a difference in corporate performance. Series: Wiley Corporate F&A. Num Pages: 400 pages. BIC Classification: KJMV8. Category: (P) Professional & Vocational. Dimension: 162 x 231 x 31. Weight in Grams: 628.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118858110
- ISBN
- 9781118858110
Hardback
Condition: New
€ 66.45
€ 66.45
Paperback. Offers ready-to-use phrases that help readers avoid disasters, steer clear of sticky circumstances with coworkers, and leave them in control. This guide provides words for various situations, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; and deflecting a flirtatious client. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJW. Category: (P) Professional & Vocational. Dimension: 202 x 131 x 11. Weight in Grams: 226.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071597326
- ISBN
- 9780071597326
Paperback
Condition: New
€ 24.99€ 21.66
€ 24.99
€ 21.66
Paperback. Num Pages: 378 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 190 x 244 x 20. Weight in Grams: 722. 366 pages. Cateogry: (G) General (US: Trade). BIC Classification: KJMV2. Dimension: 190 x 244 x 20. Weight: 720.
- Publisher
- Chartered Institute of Personnel and Developm
- Number of pages
- 366
- Format
- Paperback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781843982692
- ISBN
- 9781843982692
Paperback
Condition: New
€ 59.14€ 58.70
€ 59.14
€ 58.70
Paperback. An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees. Series: Perfect Phrases Series. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 13. Weight in Grams: 212.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071742313
- ISBN
- 9780071742313
Paperback
Condition: New
€ 13.99€ 11.70
€ 13.99
€ 11.70