Business & management
Results 10105 - 10128 of 11038
Business & management
Paperback. 'Brilliant Customer Service' reveals how to keep the emotional scale tipped in your favour, why silence is never golden, how to turn complaints into opportunities, and provide a brilliant customer experience with little or no money. It includes real case studies from different types of businesses to illustrate the ideas. Series: Brilliant Business. Num Pages: 208 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 215 x 138 x 13. Weight in Grams: 318.
- Publisher
- Prentice-Hall
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273738077
- ISBN
- 9780273738077
Paperback
Condition: New
€ 19.99€ 15.80
€ 19.99
€ 15.80
Paperback. Series: Brilliant Business. Num Pages: 176 pages, Illustrations. BIC Classification: KJSA. Category: (P) Professional & Vocational. Dimension: 216 x 136 x 12. Weight in Grams: 268.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2009
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273727347
- ISBN
- 9780273727347
Paperback
Condition: New
€ 17.99€ 13.99
€ 17.99
€ 13.99
Paperback. Series: Brilliant Business. Num Pages: 240 pages. BIC Classification: KJMB; KJMV2. Category: (P) Professional & Vocational. Dimension: 137 x 216 x 14. Weight in Grams: 292.
- Publisher
- FT Press
- Format
- Paperback
- Publication date
- 2017
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9781292139074
- ISBN
- 9781292139074
Paperback
Condition: New
€ 19.99€ 15.84
€ 19.99
€ 15.84
Paperback. Series: Brilliant Business. Num Pages: 328 pages. BIC Classification: KJB; KJC; KJH; KJM; KJMB; KJMD. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 233 x 157 x 15. Weight in Grams: 500.
- Publisher
- Pearson Education Limited
- Format
- Paperback
- Publication date
- 2014
- Edition
- Revised edition
- Condition
- New
- SKU
- V9781292083346
- ISBN
- 9781292083346
Paperback
Condition: New
€ 19.99€ 15.84
€ 19.99
€ 15.84
Paperback. A handbook for every aspiring business leader, 'Brilliant Checklists for Entrepreneurs' is packed with hundreds of easy-to-follow, detailed lists that tell you everything you need to know - and everything you need to think about - when starting or growing a business. Series: Brilliant Business. Num Pages: 248 pages. BIC Classification: KJC; KJH. Category: (G) General (US: Trade). Dimension: 232 x 157 x 17. Weight in Grams: 468.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 248
- Format
- Paperback
- Publication date
- 2010
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780273740803
- ISBN
- 9780273740803
Paperback
Condition: New
€ 19.99€ 15.84
€ 19.99
€ 15.84
Paperback. Series: Brilliant Business. Num Pages: 248 pages. BIC Classification: CBW; KJP. Category: (P) Professional & Vocational. Dimension: 218 x 159 x 17. Weight in Grams: 374.
- Publisher
- Prentice Hall
- Number of pages
- 248
- Format
- Paperback
- Publication date
- 2011
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780273744580
- ISBN
- 9780273744580
Paperback
Condition: New
€ 17.99€ 14.15
€ 17.99
€ 14.15
Paperback. Series: Brilliant Business. Num Pages: 240 pages, Illustrations. BIC Classification: KJC; KJVS. Category: (P) Professional & Vocational. Dimension: 216 x 136 x 16. Weight in Grams: 362.
- Publisher
- Prentice Hall
- Number of pages
- 240
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273742524
- ISBN
- 9780273742524
Paperback
Condition: New
€ 19.99€ 15.80
€ 19.99
€ 15.80
Paperback. Rev. ed. of: Mastering spreadsheet, budgets and forecasts. c2000. Series: Brilliant Business. Num Pages: 328 pages, illustrations. BIC Classification: KJB; KJMV1; KJVS. Category: (UF) Further/Higher Education. Dimension: 233 x 156 x 21. Weight in Grams: 614.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 328
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273730910
- ISBN
- 9780273730910
Paperback
Condition: New
€ 21.99€ 17.53
€ 21.99
€ 17.53
Paperback. .
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 200
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781292063560
- ISBN
- 9781292063560
Paperback
Condition: New
€ 19.99€ 15.84
€ 19.99
€ 15.84
Paperback. Outlines how to design learning interactions (such as meetings and workshops) that enable people to do their best thinking. Using the signature ENGAGE model, this title helps those who bring people together for the purpose of learning, problem-solving, or innovating to develop a clear, high-impact training design that unleashes brilliance. Num Pages: 216 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 187 x 17. Weight in Grams: 426.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Berrett-Koehler United States
- Number of pages
- 216
- Condition
- New
- SKU
- V9781605094229
- ISBN
- 9781605094229
Paperback
Condition: New
€ 29.99€ 21.51
€ 29.99
€ 21.51
Paperback. A resource to help small business owners successfully market their product or service. Expert marketer and author, Robert Craven explains why it's important to be different from the competition to succeed, helping decide your message, your target audience and what method of communication is most suitable. Series: Startups. Num Pages: 176 pages, Illustrations. BIC Classification: KJMV7; KJS. Category: (G) General (US: Trade). Dimension: 215 x 137 x 14. Weight in Grams: 250. Marketing for Small Business Made Easy. Series: Startups. 176 pages, Illustrations. A resource to help small business owners successfully market their product or service. Expert marketer and author, Robert Craven explains why it's important to be different from the competition to succeed, helping decide your message, your target audience and what method of communication is most suitable. Cateogry: (G) General (US: Trade). BIC Classification: KJMV7; KJS. Dimension: 215 x 137 x 14. Weight: 246.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Crimson Publishing
- Edition
- 2nd edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9781854585622
- ISBN
- 9781854585622
Paperback
Condition: New
€ 17.99€ 13.20
€ 17.99
€ 13.20
Hardcover. Get heard by being clear and concise The only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. Num Pages: 256 pages, black & white illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 235 x 157 x 22. Weight in Grams: 444.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9781118704967
- ISBN
- 9781118704967
Hardback
Condition: New
€ 25.99€ 19.20
€ 25.99
€ 19.20
Bridging the Values Gap: How Authentic Organizations Bring Values to L...
Freeman, R. Edward; Auster, Ellen R.
Num Pages: 256 pages. BIC Classification: KJG. Category: (G) General (US: Trade). Dimension: 247 x 165 x 26. Weight in Grams: 494.
- Publication date
- 2015
- Publisher
- Berrett-Koehler United States
- Number of pages
- 256
- Condition
- New
- SKU
- V9781609949563
- ISBN
- 9781609949563
Hardback
Condition: New
€ 31.99€ 25.61
€ 31.99
€ 25.61
Paperback. As globalization continues to gathers momentum, the contact between business people from other countries is becoming more and more frequent. This title is a distillation of many years' work and is based on the real-life business situations of their international clients. Num Pages: 216 pages, black & white illustrations. BIC Classification: KJK; KJP. Category: (P) Professional & Vocational. Dimension: 231 x 156 x 13. Weight in Grams: 370.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 216
- Format
- Paperback
- Publication date
- 2008
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780749452742
- ISBN
- 9780749452742
Paperback
Condition: New
€ 32.99€ 29.39
€ 32.99
€ 29.39
Hardback. Num Pages: 256 pages. BIC Classification: KJU. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 256
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119064220
- ISBN
- 9781119064220
Hardback
Condition: New
€ 44.35
€ 44.35
Hardcover. Get proven guidance to build a market-driven supply chain management system Supply chain management processes have gradually shifted from a supply-driven focus to a demand-driven one in order to better synchronize demand and supply signals. Series: Wiley and SAS Business Series. Num Pages: 320 pages, Illustrations. BIC Classification: KJMV8. Category: (P) Professional & Vocational. Dimension: 229 x 160 x 29. Weight in Grams: 514.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9781118218310
- ISBN
- 9781118218310
Hardback
Condition: New
€ 49.99€ 38.37
€ 49.99
€ 38.37
Paperback. LEGO is one of the world's best-loved and most familiar brands, adored by generations of children. This book tells the story of a Danish family-owned company that enjoyed decades of success before its inability to keep in step with a rapidly changing market brought it crashing to earth. Num Pages: 320 pages. BIC Classification: KJC; KND. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 199 x 130 x 21. Weight in Grams: 242.
- Publisher
- Cornerstone
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781847941176
- ISBN
- 9781847941176
Paperback
Condition: New
€ 14.99€ 11.73
€ 14.99
€ 11.73
Paperback. Updated business wisdom from the founder of Dogfish Head, the nation's fastest growing independent craft brewery
Starting with nothing more than a home brewing kit, Sam Calagione turned his entrepreneurial dream into a foamy reality in the form of Dogfish Head Craft Brewery, one of America's best and fastest growing craft breweries. Num Pages: 304 pages, Illustrations. BIC Classification: KJ; KNDF. Category: (P) Professional & Vocational. Dimension: 228 x 151 x 23. Weight in Grams: 394.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 304
- Format
- Paperback
- Publication date
- 2011
- Edition
- 2nd Revised edition
- Condition
- New
- SKU
- V9780470942314
- ISBN
- 9780470942314
Paperback
Condition: New
€ 25.99€ 19.18
€ 25.99
€ 19.18
Hardcover. Num Pages: 320 pages, illustrations. BIC Classification: KFFM; KJC; KJK. Category: (P) Professional & Vocational. Dimension: 241 x 199 x 20. Weight in Grams: 724.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- Bloomberg Press United States
- Number of pages
- 320
- Condition
- New
- SKU
- V9781576602423
- ISBN
- 9781576602423
Hardback
Condition: New
€ 64.33€ 54.72
€ 64.33
€ 54.72
Hardcover. With a simple and clear exposition, Breakthroughs in Decision Science and Risk Analysis details recent advances in the theory, methods, and applications of decision and risk analysis that can significantly change and improve how we learn from important practical decisions. Editor(s): Cox, Louis Anthony, Jr. Series: Wiley Essentials in Operations Research and Management Science. Num Pages: 328 pages. BIC Classification: GPQ; KJMD; KJT. Category: (P) Professional & Vocational. Dimension: 163 x 242 x 24. Weight in Grams: 568.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118217160
- ISBN
- 9781118217160
Hardback
Condition: New
€ 136.09
€ 136.09
Hardcover. Breakthrough! will help executives lead their teams to peerless, unsurpassed performance by helping them define a grand goal and engage the organization to pursue and achieve that goal, no matter how difficult the challenge seems. Num Pages: 244 pages, Illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 240 x 161 x 25. Weight in Grams: 582.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 244
- Condition
- New
- SKU
- V9780471454403
- ISBN
- 9780471454403
Hardback
Condition: New
€ 32.99€ 25.42
€ 32.99
€ 25.42
Hardcover. A breakthrough is a discontinuous change that makes new things possible and takes performance in a market to a new level. This book is about creating breakthroughs in large organizations where so much energy is often committed to existing activity. Num Pages: 248 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 252 x 195 x 20. Weight in Grams: 660.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 248
- Condition
- New
- SKU
- V9780470855393
- ISBN
- 9780470855393
Hardback
Condition: New
€ 56.38
€ 56.38
Hardcover. Aims to help nonprofit managers think in new and creative ways about how they define and meet the challenges they face and how to rise above standard practices to lift their organizations to greater performance levels. This book features examples of best practices from innovative organizations in both the corporate and nonprofit worlds. Num Pages: 288 pages, black & white illustrations. BIC Classification: KJM; KJVX. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 238 x 164 x 26. Weight in Grams: 606.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780787955694
- ISBN
- 9780787955694
Hardback
Condition: New
€ 51.82
€ 51.82
Hardback. Breakthrough Problem Solving with Action Learning explores why and how action learning groups have been so successful and creative in solving complex problems. Num Pages: 264 pages, black & white illustrations, black & white tables. BIC Classification: KJMD. Category: (G) General (US: Trade). Dimension: 5817 x 3887 x 585. Weight in Grams: 456.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Stanford University Press United States
- Number of pages
- 264
- Condition
- New
- SKU
- V9780804774123
- ISBN
- 9780804774123
Hardback
Condition: New
€ 52.92
€ 52.92