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Business & management
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Business & management
Paperback. From establishing a manager/admin partnership relationship and prioritizing job activities to getting results without authority and managing customer complaints, this streamlined guide provides readers with the right words at the right time in every situation. Series: Perfect Phrases Series. Num Pages: 208 pages. BIC Classification: KJWS. Category: (G) General (US: Trade). Dimension: 203 x 129 x 14. Weight in Grams: 216.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071766746
- ISBN
- 9780071766746
Paperback
Condition: New
€ 23.99€ 20.56
€ 23.99
€ 20.56
Paperback. Offers hundreds of ready-to-use phrases, arming you with the right words to say in eight crucial types of meetings. This book is a useful tool for those who need to get a message across and stand out as a leader. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 203 x 126 x 63. Weight in Grams: 226.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- McGraw-Hill Education - Europe United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780071546836
- ISBN
- 9780071546836
Paperback
Condition: New
€ 24.99€ 18.50
€ 24.99
€ 18.50
Paperback. An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees. Series: Perfect Phrases Series. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 13. Weight in Grams: 212.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071742313
- ISBN
- 9780071742313
Paperback
Condition: New
€ 13.99€ 11.70
€ 13.99
€ 11.70
Paperback. Presents time-saving phrases you can use to make the most out of every speaking opportunity. This title provides ready-to-use phrases on what from sharing strategies at annual meetings to speaking at conferences, keynote remarks, and ceremonial speeches. It also reveals strategies for addressing specific audiences. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 204 x 136 x 18. Weight in Grams: 232.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 220
- Format
- Paperback
- Publication date
- 2006
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071467636
- ISBN
- 9780071467636
Paperback
Condition: New
€ 24.99€ 18.53
€ 24.99
€ 18.53
Paperback. Offers ready-to-use phrases that help readers avoid disasters, steer clear of sticky circumstances with coworkers, and leave them in control. This guide provides words for various situations, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; and deflecting a flirtatious client. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJW. Category: (P) Professional & Vocational. Dimension: 202 x 131 x 11. Weight in Grams: 226.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071597326
- ISBN
- 9780071597326
Paperback
Condition: New
€ 24.99€ 21.66
€ 24.99
€ 21.66
Paperback. Part of the "Perfect Phrases" series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done. Num Pages: 240 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 15. Weight in Grams: 246.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2007
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071493048
- ISBN
- 9780071493048
Paperback
Condition: New
€ 13.99€ 11.72
€ 13.99
€ 11.72
paperback. Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence. Series: Perfect Phrases Series. Num Pages: 256 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 203 x 132 x 16. Weight in Grams: 236.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071745062
- ISBN
- 9780071745062
Paperback
Condition: New
€ 23.99€ 17.67
€ 23.99
€ 17.67
Paperback. A new title in this bestselling series helpnew English speakers say the right words atthe right time in any situation. Series: Perfect Phrases Series. Num Pages: 176 pages. BIC Classification: ESB; KJ. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 11. Weight in Grams: 180.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071608381
- ISBN
- 9780071608381
Paperback
Condition: New
€ 20.99€ 19.60
€ 20.99
€ 19.60
Hardcover. Argues that perfect competition has a tendency to promote a general deterioration in quality. The book also contends that it is very difficult for competitive firms to behave in socially desirable ways. It ends by suggesting solutions that lie within the market system. Num Pages: 128 pages, 2d. BIC Classification: KCA; KJG. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 227 x 148 x 18. Weight in Grams: 354.
- Format
- Hardback
- Publication date
- 1991
- Publisher
- Basil Blackwell Inc, US United States
- Edition
- 1St Edition
- Number of pages
- 128
- Condition
- New
- SKU
- V9781557862488
- ISBN
- 9781557862488
Hardback
Condition: New
€ 62.59
€ 62.59
Paperback. .
- Publisher
- Cornerstone
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781847947840
- ISBN
- 9781847947840
Paperback
Condition: New
€ 13.99€ 11.69
€ 13.99
€ 11.69
Paperback. Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: * assess skill levels for each of the eight PeopleSmart skills. Num Pages: 80 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 282 x 218 x 5. Weight in Grams: 278.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 80
- Condition
- New
- SKU
- V9780787979553
- ISBN
- 9780787979553
Paperback
Condition: New
€ 38.70
€ 38.70
Hardback. Num Pages: 219 pages, biography. BIC Classification: KJMV2; KJMV6; KJU. Category: (P) Professional & Vocational. Dimension: 210 x 148. Weight in Grams: 439.
- Publisher
- Palgrave Macmillan
- Format
- Hardback
- Publication date
- 2017
- Edition
- 1st ed. 2017
- Condition
- New
- SKU
- V9781349950928
- ISBN
- 9781349950928
Hardback
Condition: New
€ 52.99€ 48.63
€ 52.99
€ 48.63
Paperback. People with Purpose explores the competitive advantage of having a compelling purpose at the heart of your business strategy, especially when combined with powerful values and a focus on relationships. Num Pages: 288 pages, black & white illustrations. BIC Classification: KJC; KJMB. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 158 x 233 x 16. Weight in Grams: 438.
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749476953
- ISBN
- 9780749476953
Paperback
Condition: New
€ 32.00€ 22.40
€ 32.00
€ 22.40
Paperback. People Skillsis a communication-skills handbook that can help you eliminate all communication problems. Num Pages: 324 pages, *. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 202 x 139 x 20. Weight in Grams: 274.
- Publisher
- Simon & Schuster
- Number of pages
- 300
- Format
- Paperback
- Publication date
- 1986
- Edition
- Reissue
- Condition
- New
- SKU
- V9780671622480
- ISBN
- 9780671622480
Paperback
Condition: New
€ 17.99€ 13.07
€ 17.99
€ 13.07
Paperback. People Risk Management provides unique depth to a topic that has garnered increased interest in recent years. It offers practical tools, solutions and insights into how to implement an effective people risk management framework within your organization. Num Pages: 312 pages, black & white illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 172 x 240 x 21. Weight in Grams: 536.
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9780749471354
- ISBN
- 9780749471354
Paperback
Condition: New
€ 52.99€ 47.49
€ 52.99
€ 47.49
Hardback. A practical guide to business opportunity, operational improvement and competitive advantage. It addresses business growth in the context of social and environmental concerns. It looks at the challenges faced by key players such as Google, Microsoft, Apple, Nokia, Nike, Amazon, M&S and Walmart. Num Pages: 240 pages, Illustrations. BIC Classification: KJC; KJG. Category: (P) Professional & Vocational. Dimension: 242 x 165 x 19. Weight in Grams: 528.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 240
- Format
- Hardback
- Publication date
- 2010
- Condition
- New
- SKU
- V9780749454111
- ISBN
- 9780749454111
Hardback
Condition: New
€ 40.99€ 36.40
€ 40.99
€ 36.40
Paperback. People Money is a comprehensive guide to the principles and practice of regional currencies. It shows how regional currencies can transform the lives and well-being of local communities, how they can sustain businesses, how local authorities can participate in their success and, consequently, why supporting regional currencies is of vital importan Num Pages: 258 pages, Black and white graphics. BIC Classification: KCBM; KJJ. Category: (G) General (US: Trade). Dimension: 242 x 169 x 13. Weight in Grams: 422.
- Publisher
- Triarchy Press United Kingdom
- Number of pages
- 258
- Format
- Paperback
- Publication date
- 2012
- Condition
- New
- SKU
- V9781908009760
- ISBN
- 9781908009760
Paperback
Condition: New
€ 33.99€ 28.87
€ 33.99
€ 28.87
Paperback. Learn in a week, what the experts learn in a lifetime. Num Pages: 128 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
- Publisher
- Hodder & Stoughton General Division
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9781473610217
- ISBN
- 9781473610217
Paperback
Condition: New
€ 15.99€ 11.89
€ 15.99
€ 11.89
Paperback. Num Pages: 64 pages, tables. BIC Classification: 1F; JP; KC; KJMV2. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 226 x 154 x 6. Weight in Grams: 138.
- Publisher
- Nova Science Publishers Inc United States
- Number of pages
- 64
- Format
- Paperback
- Publication date
- 2010
- Edition
- UK ed.
- Condition
- New
- SKU
- V9781616682620
- ISBN
- 9781616682620
Paperback
Condition: New
€ 73.50€ 52.08
€ 73.50
€ 52.08
Hardcover. What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. Num Pages: 192 pages. BIC Classification: KJ. Category: (G) General (US: Trade). Dimension: 223 x 143 x 18. Weight in Grams: 320.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 192
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9781118433249
- ISBN
- 9781118433249
Hardback
Condition: New
€ 25.99€ 19.37
€ 25.99
€ 19.37
Paperback. People in Organisations is concerned with the examination of contextual and content issues surrounding people and organisations. The module examines those sociological issues such as organisational theory, management, social structure and the nature of work. Num Pages: 688 pages, 0. BIC Classification: KJMV2; KJU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 245 x 172 x 36. Weight in Grams: 1174.
- Format
- Paperback
- Publication date
- 1997
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 688
- Condition
- New
- SKU
- V9780631201816
- ISBN
- 9780631201816
Paperback
Condition: New
€ 42.99€ 33.52
€ 42.99
€ 33.52
Hardcover. Discover the secrets to influencing the performance of the people you lead Managers don't get paid for what they do but rather for the performance of their people; therefore, a manager's most important job is coaching behaviors in order to improve performance. Num Pages: 192 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 222 x 145 x 19. Weight in Grams: 324.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc
- Condition
- New
- SKU
- 9781118094013
- ISBN
- 9781118094013
Hardback
Condition: New
€ 16.37
€ 16.37
Paperback. Covering the key challenges of people management, this title provides examples and lessons from some of the world's most successful people businesses, including IBM Europe, Southwest Airlines, and Parker Hannifin. It also offers ideas from the smartest thinkers, including Jeffrey Pfeffer, Mark Huselid, David Ulrich, and Leif Edvinsson. Series: ExpressExec S. Num Pages: 124 pages, black & white illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 231 x 154 x 8. Weight in Grams: 212.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 124
- Condition
- New
- SKU
- V9781841122113
- ISBN
- 9781841122113
Paperback
Condition: New
€ 15.99€ 13.59
€ 15.99
€ 13.59
Hardcover.
A guide for the true center of the sale-you
When all things are equal (and in today's competitive world they almost always are) people buy you-the salesperson. No matter the product, the best salespeople, the ones who win, are selling themselves. Num Pages: 208 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 224 x 150 x 20. Weight in Grams: 370.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 208
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470599112
- ISBN
- 9780470599112
Hardback
Condition: New
€ 25.99€ 19.41
€ 25.99
€ 19.41