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Business & management
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Business & management
Paperback. "A frank, thorough history and review of service--learning. Service--Learning is a critical piece of the large service--learning movement. It is an ideal guide for new service--learning professionals, faculty members, academic or service administrators, and hopefully, public policymakers. Num Pages: 304 pages, illustrations. BIC Classification: HBT; JH; JNM; KJ. Category: (G) General (US: Trade); (P) Professional & Vocational; (UU) Undergraduate. Dimension: 154 x 229 x 21. Weight in Grams: 446.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 304
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780787943172
- ISBN
- 9780787943172
Paperback
Condition: New
€ 47.73
€ 47.73
Hardback. Service-learning and social entrepreneurship connect students to communities through courses and campus-based opportunities. Each offers students active learning opportunities tied to community engagement and problem solving. Enos presents strategies for creating campus-based programs that educate students for twenty-first century citizenship. Series: Community Engagement in Higher Education. Num Pages: 96 pages, biography. BIC Classification: JNKP; JNM; KJH. Category: (P) Professional & Vocational. Dimension: 225 x 148 x 15. Weight in Grams: 278.
- Publisher
- Palgrave Macmillan
- Format
- Hardback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781137554437
- ISBN
- 9781137554437
Hardback
Condition: New
€ 65.89
€ 65.89
Paperback. .
- Publisher
- Cambridge University Press United Kingdom
- Number of pages
- 295
- Format
- Paperback
- Publication date
- 2014
- Condition
- New
- SKU
- V9780521124324
- ISBN
- 9780521124324
Paperback
Condition: New
€ 37.46
€ 37.46
Hardcover. Times have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of service where the relationship between an organization and the customer is an integral part of the product offering. Num Pages: 278 pages, black & white illustrations. BIC Classification: KJM; KJU. Category: (P) Professional & Vocational. Dimension: 233 x 162 x 20. Weight in Grams: 554.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9781118345566
- ISBN
- 9781118345566
Hardback
Condition: New
€ 35.00
€ 35.00
Paperback / so. Mit einem Geleitwort von Prof. Dr. Christian Wolff Num Pages: 310 pages, black & white illustrations, black & white tables, bibliography. BIC Classification: KJMV3. Category: (G) General (US: Trade). Dimension: 210 x 148 x 18. Weight in Grams: 475.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Springer Fachmedien Wiesbaden Germany
- Number of pages
- 310
- Condition
- New
- SKU
- V9783834924872
- ISBN
- 9783834924872
Paperback
Condition: New
€ 83.67
€ 83.67
Paperback.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Apress
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781430246718
- ISBN
- 9781430246718
Paperback
Condition: New
€ 33.79
€ 33.79
hardcover. Editor(s): Bruhn, Manfred; Hadwich, Karsten. Num Pages: black & white illustrations, bibliography. BIC Classification: KJM; KJS. Category: (G) General (US: Trade). Dimension: 244 x 170 x 29. Weight in Grams: 1030.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Springer Gabler United States
- Edition
- 2014th Edition
- Condition
- New
- SKU
- V9783658021399
- ISBN
- 9783658021399
Hardback
Condition: New
€ 109.56
€ 109.56
Paperback. This volume updates the most important ideas, concepts, and methodologies presented at the recent Service Systems Science International Workshops and Symposia. It details state-of-the-art concepts and methodologies in service systems science. Editor(s): Kijima, Kyoichi. Series: Translational Systems Sciences. Num Pages: 187 pages, 14 black & white illustrations, 9 colour illustrations, 17 colour tables, biography. BIC Classification: J; KC; KJ. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 10. Weight in Grams: 297.
- Format
- Paperback
- Publication date
- 2016
- Publisher
- Springer Verlag, Japan Japan
- Edition
- Softcover reprint of the original 1st ed. 2015
- Number of pages
- 187
- Condition
- New
- SKU
- V9784431561316
- ISBN
- 9784431561316
Paperback
Condition: New
€ 65.74
€ 65.74
Hardcover. Service Systems Science Editor(s): Kijima, Kyoichi. Series: Translational Systems Sciences. Num Pages: 177 pages, 14 black & white illustrations, 9 colour illustrations, 17 colour tables, biography. BIC Classification: KJT. Category: (P) Professional & Vocational. Dimension: 244 x 162 x 14. Weight in Grams: 410.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Springer Verlag, Japan Japan
- Edition
- 2015th Edition
- Number of pages
- 280
- Condition
- New
- SKU
- V9784431542667
- ISBN
- 9784431542667
Hardback
Condition: New
€ 66.88
€ 66.88
Hardcover. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Num Pages: 720 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 235 x 197 x 43. Weight in Grams: 1386.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 720
- Condition
- New
- SKU
- V9780470423325
- ISBN
- 9780470423325
Hardback
Condition: New
€ 164.91
€ 164.91
Paperback. Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. Editor(s): Demirkan, Haluk; Spohrer, James C.; Krishna, Vikas. Series: Service Science: Research and Innovations in the Service Economy. Num Pages: 310 pages, biography. BIC Classification: KJSU; KNS; UYZM. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 17. Weight in Grams: 516.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 310
- Condition
- New
- SKU
- V9781461428077
- ISBN
- 9781461428077
Paperback
Condition: New
€ 128.15
€ 128.15
Hardback. Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. Editor(s): Demirkan, Haluk; Spohrer, James C.; Krishna, Vikas. Series: Service Science: Research and Innovations in the Service Economy. Num Pages: 310 pages, biography. BIC Classification: KJM; KJT; UB; UT. Category: (P) Professional & Vocational. Dimension: 238 x 159 x 25. Weight in Grams: 658.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 310
- Condition
- New
- SKU
- V9781441979032
- ISBN
- 9781441979032
Hardback
Condition: New
€ 134.25
€ 134.25
paperback. Series: SpringerBriefs in Computer Science. Num Pages: 110 pages, 30 black & white illustrations, 3 black & white tables, biography. BIC Classification: KJMV6; UNH; UYZM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 6. Weight in Grams: 186.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Springer International Publishing AG Switzerland
- Edition
- 2014th Edition
- Number of pages
- 110
- Condition
- New
- SKU
- V9783319108124
- ISBN
- 9783319108124
Paperback
Condition: New
€ 76.00
€ 76.00
Hardback. A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. Num Pages: 230 pages, Ill. BIC Classification: KF; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 235 x 160 x 25. Weight in Grams: 510.
- Format
- Hardback
- Publication date
- 1991
- Publisher
- John Wiley and Sons Ltd United States
- Number of pages
- 230
- Condition
- New
- SKU
- V9780471540304
- ISBN
- 9780471540304
Hardback
Condition: New
€ 283.48
€ 283.48
Hardcover. Num Pages: 336 pages, illustrations. BIC Classification: KJMV5; TGP. Category: (P) Professional & Vocational. Dimension: 164 x 239 x 26. Weight in Grams: 682.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118108239
- ISBN
- 9781118108239
Hardback
Condition: New
€ 145.81
€ 145.81
Paperback. Editor(s): Hefley, Bill; Murphy, Wendy. Series: Service Science: Research and Innovations in the Service Economy. Num Pages: 384 pages, biography. BIC Classification: KJQ; UMZ. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 21. Weight in Grams: 629.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Springer-Verlag New York Inc. United States
- Edition
- 1st ed. Softcover of orig. ed. 2008
- Number of pages
- 384
- Condition
- New
- SKU
- V9781441945686
- ISBN
- 9781441945686
Paperback
Condition: New
€ 184.16
€ 184.16
Hardback. Incorporates a variety of perspectives, informed by an international background in Service Science, Management and Engineering (SSME) experience and education, including management, business, social science, computer science and engineering. Editor(s): Hefley, Bill; Murphy, Wendy. Series: Service Science: Research and Innovations in the Service Economy. Num Pages: 384 pages, biography. BIC Classification: KJQ; UMZ. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 23. Weight in Grams: 752.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 384
- Condition
- New
- SKU
- V9780387765778
- ISBN
- 9780387765778
Hardback
Condition: New
€ 135.77
€ 135.77
Paperback. Num Pages: 480 pages, biography. BIC Classification: KJMV5; KJT. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 25. Weight in Grams: 730.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Number of pages
- 480
- Condition
- New
- SKU
- V9783642428241
- ISBN
- 9783642428241
Paperback
Condition: New
€ 195.45
€ 195.45
Hardback. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. This book integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Num Pages: 480 pages, biography. BIC Classification: KJMV5; KJT. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 26. Weight in Grams: 846.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Number of pages
- 480
- Condition
- New
- SKU
- V9783642344961
- ISBN
- 9783642344961
Hardback
Condition: New
€ 196.72
€ 196.72
Hardcover. This book addresses the many important problems in service operations management, which can be analyzed using two core methodologies: optimization and queueing theory (including numerical simulation of queues). Num Pages: 628 pages, Illustrations. BIC Classification: KJMV5; PBU; TG. Category: (P) Professional & Vocational. Dimension: 236 x 163 x 37. Weight in Grams: 1028.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 628
- Condition
- New
- SKU
- V9780470525883
- ISBN
- 9780470525883
Hardback
Condition: New
€ 178.93
€ 178.93
Paperback. Editor(s): Davis, Joseph G.; Demirkan, Haluk; Motahari-Nezhad, Hamid Reza. Series: Lecture Notes in Business Information Processing. Num Pages: 117 pages, 29 black & white illustrations, biography. BIC Classification: JPP; KJQ; UNH; UYZM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 7. Weight in Grams: 213.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Springer International Publishing AG Switzerland
- Number of pages
- 117
- Condition
- New
- SKU
- V9783319079493
- ISBN
- 9783319079493
Paperback
Condition: New
€ 77.95
€ 77.95
Paperback / so. Num Pages: black & white illustrations, bibliography. BIC Classification: KFCM; KJM. Category: (G) General (US: Trade). Dimension: 210 x 148 x 18. Weight in Grams: 395.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- Springer Fachmedien Wiesbaden Germany
- Condition
- New
- SKU
- V9783834915412
- ISBN
- 9783834915412
Paperback
Condition: New
€ 89.23
€ 89.23
Hardback. An important consideration for any student, therefore, this updated and enhanced new edition addresses key points and principles of managing service quality across the industry sector. Num Pages: illustrations. BIC Classification: KJM; KNSG; KNSJ; KNSP. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 255 x 196 x 28. Weight in Grams: 1074.
- Publisher
- CABI Publishing
- Format
- Hardback
- Publication date
- 2016
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781780645445
- ISBN
- 9781780645445
Hardback
Condition: New
€ 174.30
€ 174.30
Paperback. .
- Publisher
- CABI Publishing
- Format
- Paperback
- Publication date
- 2016
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781780645452
- ISBN
- 9781780645452
Paperback
Condition: New
€ 52.99€ 47.89
€ 52.99
€ 47.89