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Business & management
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Business & management
hardcover. Provides a combination of business-driven application scenarios and advanced research in the area of service-level agreements for Clouds and service-oriented infrastructures. This book provides readers with essential information on how to deploy and manage Cloud infrastructures. Case studies are presented at the end of most chapters. Editor(s): Wieder, Philipp; Butler, Joe M.; Theilmann, Wolfgang; Yahyapour, Ramin. Num Pages: 358 pages, biography. BIC Classification: KJQ; UNH; UTC. Category: (P) Professional & Vocational. Dimension: 234 x 164 x 27. Weight in Grams: 692.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Springer/Sci-Tech/Trade United States
- Edition
- 2011th Edition
- Number of pages
- 358
- Condition
- New
- SKU
- V9781461416135
- ISBN
- 9781461416135
Hardback
Condition: New
€ 195.93
€ 195.93
Hardback. This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field. Series: Insead Business Press. Num Pages: 183 pages, biography. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College); (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 240 x 167 x 16. Weight in Grams: 428.
- Publisher
- Palgrave Macmillan
- Number of pages
- 178
- Format
- Hardback
- Publication date
- 2006
- Condition
- New
- SKU
- V9780230006607
- ISBN
- 9780230006607
Hardback
Condition: New
€ 66.64
€ 66.64
Hardback. Editor(s): Toivonen, Marja. Series: Translational Systems Sciences. Num Pages: 299 pages, 22 black & white illustrations, 16 colour illustrations, 22 colour tables, biography. BIC Classification: KJD; KJMV5. Category: (P) Professional & Vocational. Dimension: 353 x 165 x 23. Weight in Grams: 606.
- Format
- Hardback
- Publication date
- 2016
- Publisher
- Springer Verlag, Japan Japan
- Number of pages
- 299
- Condition
- New
- SKU
- V9784431549215
- ISBN
- 9784431549215
Hardback
Condition: New
€ 128.72
€ 128.72
paperback. Num Pages: 264 pages, 7 black & white illustrations, 36 black & white tables, biography. BIC Classification: GTB; KJU; KJVF; KN. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 15. Weight in Grams: 444.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Springer United States
- Edition
- Softcover reprint of hardcover 1st ed. 2006
- Number of pages
- 264
- Condition
- New
- SKU
- V9781441939289
- ISBN
- 9781441939289
Paperback
Condition: New
€ 127.73
€ 127.73
Hardcover. Extracts from observations about international franchising from both the scholarly and trade literature. This work contains guidance for franchisors and franchisees in their efforts to achieve success in the global marketplace. Num Pages: 264 pages, 7 black & white illustrations, 36 black & white tables, biography. BIC Classification: KJVF; KNS. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 17. Weight in Grams: 581.
- Publisher
- Springer
- Format
- Hardback
- Publication date
- 2005
- Edition
- 2006th Edition
- Condition
- New
- SKU
- V9780387281827
- ISBN
- 9780387281827
Hardback
Condition: New
€ 133.25
€ 133.25
Paperback. Num Pages: 359 pages, 140 black & white illustrations, 59 black & white tables, biography. BIC Classification: KJMV6; KJQ; KJS. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 21. Weight in Grams: 475.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Number of pages
- 359
- Condition
- New
- SKU
- V9783658116729
- ISBN
- 9783658116729
Paperback
Condition: New
€ 116.79
€ 116.79
Paperback / so. Mit einem Geleitwort von Prof. Dr. Freimut Bodendorf Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KJMV3. Category: (G) General (US: Trade). Dimension: 210 x 148 x 14. Weight in Grams: 308.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Springer Fachmedien Wiesbaden Germany
- Condition
- New
- SKU
- V9783834929631
- ISBN
- 9783834929631
Paperback
Condition: New
€ 77.49
€ 77.49
Paperback / so. Series: Fokus Dienstleistungsmarketing. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 210 x 148 x 19. Weight in Grams: 440.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Gabler Verlag United States
- Condition
- New
- SKU
- V9783834933942
- ISBN
- 9783834933942
Paperback
Condition: New
€ 83.74
€ 83.74
Hardcover. .
- Publisher
- Gabler Verlag
- Format
- Hardback
- Publication date
- 2007
- Edition
- 2007th Edition
- Condition
- New
- SKU
- V9783834906885
- ISBN
- 9783834906885
Hardback
Condition: New
€ 118.89€ 74.83
€ 118.89
€ 74.83
Paperback. Editor(s): Hsu, Cheng. Series: Integrated Series in Information Systems. Num Pages: 246 pages, 43 black & white illustrations, 32 black & white tables, biography. BIC Classification: KJE; KJMV5; KJQ; KJT; KJU. Category: (P) Professional & Vocational. Dimension: 181 x 233 x 16. Weight in Grams: 562.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Springer-Verlag New York Inc. United States
- Edition
- 1st ed. Softcover of orig. ed. 2007
- Number of pages
- 246
- Condition
- New
- SKU
- V9781441942814
- ISBN
- 9781441942814
Paperback
Condition: New
€ 137.68
€ 137.68
Hardback. Provides an examination of the developing business model, service enterprise integration. This title investigates the proven concepts, models, methods, and techniques in manufacturing operations and examines various aspects relevant to service productivity. Editor(s): Hsu, Cheng. Series: Integrated Series in Information Systems. Num Pages: 246 pages, 43 black & white illustrations, 32 black & white tables, biography. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 15. Weight in Grams: 551.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 246
- Condition
- New
- SKU
- V9780387463612
- ISBN
- 9780387463612
Hardback
Condition: New
€ 132.81
€ 132.81
Book. Editor(s): Bullinger, Hans-Jvrg; Scheer, August-Wilhelm; Schneider, K. Num Pages: 844 pages, XII, 843 S. 226 Abb. BIC Classification: KJMP; KJMV3; TBC; UF. Category: (G) General (US: Trade). Dimension: 234 x 156 x 44. Weight in Grams: 1361.
- Publication date
- 2005
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Edition
- 2., vollst. uberarb. u. erw: Aufl.
- Number of pages
- 844
- Condition
- New
- SKU
- V9783540253242
- ISBN
- 9783540253242
Hardback
Condition: New
€ 200.59
€ 200.59
Hardcover. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process, from manufacturing to transactional and from product to service. This interesting new text documents how service and process design and redesign are typically approached. Num Pages: 448 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 239 x 167 x 30. Weight in Grams: 792.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 448
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780471682912
- ISBN
- 9780471682912
Hardback
Condition: New
€ 168.73
€ 168.73
Hardcover. A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Num Pages: 208 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 208
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118988923
- ISBN
- 9781118988923
Hardback
Condition: New
€ 32.99€ 23.86
€ 32.99
€ 23.86
Paperback. This inclusive overview of the increasingly important role played by the service industry focuses on the development of the various processes employed by service organizations as well as exploring the links between service management and products. Editor(s): Macintyre, Mairi; Parry, Glenn; Angelis, Jannis. Series: Service Science: Research and Innovations in the Service Economy. Num Pages: 170 pages, biography. BIC Classification: KJM; KNS; UYZM. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 10. Weight in Grams: 302.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 170
- Condition
- New
- SKU
- V9781461428565
- ISBN
- 9781461428565
Paperback
Condition: New
€ 138.78
€ 138.78
Hardback. This inclusive overview of the increasingly important role played by the service industry focuses on the development of the various processes employed by service organizations as well as exploring the links between service management and products. Editor(s): Macintyre, Mairi; Parry, Glenn; Angelis, Jannis. Series: Service Science: Research and Innovations in the Service Economy. Num Pages: 170 pages, biography. BIC Classification: KJM; KJQ; KJT; UKR. Category: (P) Professional & Vocational. Dimension: 242 x 163 x 16. Weight in Grams: 426.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Springer-Verlag New York Inc. United States
- Number of pages
- 170
- Condition
- New
- SKU
- V9781441983206
- ISBN
- 9781441983206
Hardback
Condition: New
€ 127.73
€ 127.73
Paperback / so. Num Pages: colour illustrations, bibliography. BIC Classification: KJMV5; KNS. Category: (G) General (US: Trade). Dimension: 210 x 148 x 7. Weight in Grams: 163.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Condition
- New
- SKU
- V9783662465806
- ISBN
- 9783662465806
Paperback
Condition: New
€ 50.37
€ 50.37
Paperback. This book presents the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the latest research as well as practical experience from BT, one of the largest European service providers. Num Pages: 308 pages, 74 black & white illustrations, 10 black & white tables, biography. BIC Classification: KJQ. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 17. Weight in Grams: 504.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Edition
- 1st ed. Softcover of orig. ed. 2008
- Number of pages
- 308
- Condition
- New
- SKU
- V9783642094750
- ISBN
- 9783642094750
Paperback
Condition: New
€ 67.27
€ 67.27
Hardback. This book presents the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the latest research as well as practical experience from BT, one of the largest European service providers. Num Pages: 308 pages, 74 black & white illustrations, 10 black & white tables, biography. BIC Classification: KJQ. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 20. Weight in Grams: 666.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Number of pages
- 308
- Condition
- New
- SKU
- V9783540755036
- ISBN
- 9783540755036
Hardback
Condition: New
€ 68.71
€ 68.71
Paperback / so. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 210 x 148 x 15. Weight in Grams: 354.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- Gabler Verlag United States
- Condition
- New
- SKU
- V9783834912701
- ISBN
- 9783834912701
Paperback
Condition: New
€ 99.48
€ 99.48
Paperback. Num Pages: 124 pages, 34 black & white illustrations, 7 black & white tables, biography. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 7. Weight in Grams: 181.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Springer Fachmedien Wiesbaden Germany
- Number of pages
- 124
- Condition
- New
- SKU
- V9783834944436
- ISBN
- 9783834944436
Paperback
Condition: New
€ 116.67
€ 116.67
Hardback. Do you aspire to be a more effective leader who guides your team or organization to higher levels of lasting success? Would you like to look forward to each day and know that you are having a positive impact on the world around you? This is possible for everyone, regardless of your title or position. Num Pages: 224 pages, black & white illustrations, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 164 x 231 x 21. Weight in Grams: 406.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118868461
- ISBN
- 9781118868461
Hardback
Condition: New
€ 27.99€ 23.18
€ 27.99
€ 23.18
Paperback / so. Num Pages: black & white illustrations, bibliography. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 279 x 210 x 5. Weight in Grams: 218.
- Format
- Paperback
- Publication date
- 1920
- Publisher
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
- Condition
- New
- SKU
- V9783662388082
- ISBN
- 9783662388082
Paperback
Condition: New
€ 71.06
€ 71.06
Paperback. Num Pages: 172 pages, b/w illus. BIC Classification: KJ. Category: (G) General (US: Trade). Dimension: 229 x 153 x 14. Weight in Grams: 242.
- Publisher
- Manor House Publishing Inc Canada
- Number of pages
- 172
- Format
- Paperback
- Publication date
- 2007
- Edition
- First Edition
- Condition
- New
- SKU
- V9781897453001
- ISBN
- 9781897453001
Paperback
Condition: New
€ 24.99€ 17.49
€ 24.99
€ 17.49