Business & management
Results 1081 - 1104 of 20579
Business & management
Paperback. 'Brilliant Customer Service' reveals how to keep the emotional scale tipped in your favour, why silence is never golden, how to turn complaints into opportunities, and provide a brilliant customer experience with little or no money. It includes real case studies from different types of businesses to illustrate the ideas. Series: Brilliant Business. Num Pages: 208 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 215 x 138 x 13. Weight in Grams: 318.
- Publisher
- Prentice-Hall
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273738077
- ISBN
- 9780273738077
Paperback
Condition: New
€ 19.99€ 15.91
€ 19.99
€ 15.91
Paperback. Charles Handy is perhaps best known outside the business world as a wise and warm presenter of Radio 4's "Thought for the Day". Here, he leaves the management territory he has so effectively and influentially mapped in the past to explore the issues and dilemmas - moral and creative - raised by the turning points of his long and successful life. Num Pages: 224 pages, 8 pp b&w. BIC Classification: BGBA; KJ. Category: (G) General (US: Trade). Dimension: 196 x 130 x 16. Weight in Grams: 168.
- Publisher
- Cornerstone
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2007
- Condition
- New
- SKU
- V9780099481881
- ISBN
- 9780099481881
Paperback
Condition: New
€ 19.00€ 16.77
€ 19.00
€ 16.77
Hardcover.
In his first book, From Values to Action, Harry Kraemer introduced the four principles of values-based leadership: self-reflection, balance, true self-confidence, and genuine humility. Now, in this highly-anticipated follow-up, Kraemer shows exactly how, in practical terms, to apply these principles in daily life. Num Pages: 224 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 290 x 163 x 21. Weight in Grams: 406.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118999424
- ISBN
- 9781118999424
Hardback
Condition: New
€ 30.99€ 23.86
€ 30.99
€ 23.86
Paperback. Explains consumer psychology to teach you how to personalize and enhance an approach and use basic, primal responses that are subtle but extremely effective. This book brings you face-to-face with the prospect's intimate evaluation procedures so you can turn them into sales motivations and close the deal. Num Pages: 224 pages. BIC Classification: KJMV7; KJS. Category: (G) General (US: Trade). Dimension: 153 x 230 x 11. Weight in Grams: 314.
- Publisher
- McGraw-Hill Education - Europe
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071833608
- ISBN
- 9780071833608
Paperback
Condition: New
€ 34.99€ 25.28
€ 34.99
€ 25.28
Paperback. Examines key developments in advertising, from copy adverts, radio and television, to the opportunities afforded by the explosion of digital media. This title focuses on key players in the industry and features interviews with leading names in advertising, including Jean-Marie Dru, Sir Alan Parker, John Hegarty and more. Num Pages: 272 pages, Illustrations. BIC Classification: KJSA. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 232 x 156 x 16. Weight in Grams: 456.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2013
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780749464318
- ISBN
- 9780749464318
Paperback
Condition: New
€ 40.99€ 36.49
€ 40.99
€ 36.49
Hardcover. Every organization and every team, Guttman says, faces challenges as they go about the task of solving problems and making decisions. Some seem to take challenges in stride and move quickly to resolution. Others flounder and are forced to rise to new challenges. Num Pages: 256 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 238 x 162 x 26. Weight in Grams: 498.
- Publisher
- Wiley
- Number of pages
- 256
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470122433
- ISBN
- 9780470122433
Hardback
Condition: New
€ 37.99€ 27.04
€ 37.99
€ 27.04
Hardback. An essential introductory guide to farm management with student-focused pedagogy throughout. Num Pages: 384 pages, illustrations. BIC Classification: KJM; KNAC; TV. Category: (G) General (US: Trade). Dimension: 199 x 254 x 29. Weight in Grams: 1260.
- Publisher
- CABI Publishing
- Format
- Hardback
- Publication date
- 2016
- Condition
- New
- SKU
- V9781780646565
- ISBN
- 9781780646565
Hardback
Condition: New
€ 237.39
€ 237.39
Paperback. .
- Publisher
- SAGE Publications Inc
- Number of pages
- 360
- Format
- Paperback
- Publication date
- 2013
- Edition
- 4th Edition
- Condition
- New
- SKU
- V9781452242224
- ISBN
- 9781452242224
Paperback
Condition: New
€ 98.23
€ 98.23
Paperback. Alternative, engaging, aimed at students, and written with the intention to challenge and educate. The onus is on fostering active consideration of marketing in the world. Num Pages: 256 pages. BIC Classification: KJS. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 241 x 168 x 14. Weight in Grams: 452.
- Publisher
- SAGE Publications Ltd United Kingdom
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781848608788
- ISBN
- 9781848608788
Paperback
Condition: New
€ 68.87
€ 68.87
Hardback. "Lords of Strategy, The: The Secret History of the New Corporate World". Num Pages: 368 pages, Illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 238 x 167 x 30. Weight in Grams: 616.
- Publisher
- Harvard Business Review Press United States
- Number of pages
- 352
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1St Edition
- Condition
- New
- SKU
- V9781591397823
- ISBN
- 9781591397823
Hardback
Condition: New
€ 30.99€ 27.57
€ 30.99
€ 27.57
Paperback. How to make sure that projects run to budget and schedule - and deliver the intended results. This book explains principles and techniques of project management and how they are interconnected with the day-to-day management of a business. It helps firms deliver successful project outcomes and achieve lasting benefit through effective change. Num Pages: 384 pages. BIC Classification: KJMP. Category: (G) General (US: Trade). Dimension: 214 x 134 x 29. Weight in Grams: 464.
- Publisher
- Profile Books Ltd
- Number of pages
- 352
- Format
- Paperback
- Publication date
- 2013
- Edition
- 2nd Revised edition
- Condition
- New
- SKU
- V9781781250693
- ISBN
- 9781781250693
Paperback
Condition: New
€ 19.99€ 14.70
€ 19.99
€ 14.70
Paperback. Helps turn real estate practice into a successful business. This book provides useful economic, budgetary, organizational, and lead generation models that are the foundations of any high-achiever's business. Num Pages: 368 pages, illustrations. BIC Classification: KJ. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 233 x 177 x 20. Weight in Grams: 542.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 368
- Format
- Paperback
- Publication date
- 2004
- Edition
- Highlighting
- Condition
- New
- SKU
- V9780071444040
- ISBN
- 9780071444040
Paperback
Condition: New
€ 26.99€ 26.18
€ 26.99
€ 26.18
Paperback. Bestselling authors of FISH! and FISH! TALES teach us how to effect change in the workplace - and make it stick even in the most turbulent times. Num Pages: 144 pages, N/A. BIC Classification: KJM; VSC. Category: (G) General (US: Trade). Dimension: 196 x 132 x 10. Weight in Grams: 104.
- Publisher
- Hodder & Stoughton United Kingdom
- Number of pages
- 144
- Format
- Paperback
- Publication date
- 2003
- Condition
- New
- SKU
- V9780340826454
- ISBN
- 9780340826454
Paperback
Condition: New
€ 13.99€ 11.09
€ 13.99
€ 11.09
Paperback. This text focuses on the information needs and and management perspectives required in a business environment, exploring the nature of information and its use in managerial decision making processes. Num Pages: 720 pages, Illustrations. BIC Classification: KJQ. Category: (P) Professional & Vocational. Dimension: 243 x 189 x 27. Weight in Grams: 1196.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 720
- Format
- Paperback
- Publication date
- 2008
- Edition
- 6th Edition
- Condition
- New
- SKU
- V9780273713821
- ISBN
- 9780273713821
Paperback
Condition: New
€ 96.35
€ 96.35
Paperback. Life and leadership lessons from the Special Forces, accompanying the Channel 4 series SAS: Who Dares Wins. Num Pages: 320 pages. BIC Classification: JWH; KJMB. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
- Publisher
- Headline Publishing Group
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781472240736
- ISBN
- 9781472240736
Paperback
Condition: New
€ 17.99€ 13.39
€ 17.99
€ 13.39
Paperback. The Appreciative Inquiry Toolkit offers trainers and facilitators a practical resource guide for introducing positive, strength-based perspectives to their trainings. The toolkit provides an overview of the Appreciative Inquiry method, and shows how to incorporate it into existing work, and how to design new trainings. Num Pages: 208 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 278 x 218 x 13. Weight in Grams: 488.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470483169
- ISBN
- 9780470483169
Paperback
Condition: New
€ 83.18
€ 83.18
Hardcover. Num Pages: 240 pages, 100. BIC Classification: JFD; KJP; KJS. Category: (G) General (US: Trade). Dimension: 241 x 191. Weight in Grams: 567.
- Publisher
- powerHouse Books
- Format
- Hardback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781576878361
- ISBN
- 9781576878361
Hardback
Condition: New
€ 29.99€ 27.98
€ 29.99
€ 27.98
Paperback. .
- Publisher
- In Easy Steps Limited
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781840787313
- ISBN
- 9781840787313
Paperback
Condition: New
€ 15.99€ 14.37
€ 15.99
€ 14.37
Paperback. Your fast track to successful mobile marketing Learn in a week, what the experts learn about mobile marketing in a lifetime. Written by Nick Smith, a digital marketing expert, Mobile Marketing In A Week gives you everything you need to know to run successful mobile marketing campaigns. Learn in a week, remember for a lifetime. Num Pages: 128 pages. BIC Classification: KJE; KJS. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
- Publisher
- John Murray Press United Kingdom
- Number of pages
- 128
- Format
- Paperback
- Publication date
- 2019
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781473607507
- ISBN
- 9781473607507
Paperback
Condition: New
€ 11.99€ 10.23
€ 11.99
€ 10.23
Hardback. In Mentoring 101, John Maxwell gives the steps needed to effectively reproduce your success in someone else. He explains how to choose the right person to mentor, how to create the right environment for leaders to thrive and grow, and how to get started. Num Pages: 128 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 172 x 112 x 15. Weight in Grams: 180.
- Publisher
- HarperCollins Focus
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781400280223
- ISBN
- 9781400280223
Hardback
Condition: New
€ 11.36
€ 11.36
Paperback. In the new paperback edition of this fascinating book, bestselling author Scott Berkun takes a careful look at the history of innovation to reveal powerful truths about how ideas become successful innovations -- truths that people can apply to their challenges today. Num Pages: 248 pages, 1, black & white illustrations. BIC Classification: KJD. Category: (P) Professional & Vocational. Dimension: 214 x 142 x 19. Weight in Grams: 344.
- Publisher
- O´Reilly Media, Inc, USA United States
- Number of pages
- 248
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781449389628
- ISBN
- 9781449389628
Paperback
Condition: New
€ 32.99€ 23.61
€ 32.99
€ 23.61
Paperback. How to optimize a multi-screen generation of mobile technology; a structured, comprehensive guide to integrating the latest mobile technology developments into the heart of your digital marketing strategy. Num Pages: 272 pages, black & white illustrations. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 158 x 252 x 18. Weight in Grams: 424.
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780749479794
- ISBN
- 9780749479794
Paperback
Condition: New
€ 33.99€ 30.93
€ 33.99
€ 30.93
Paperback.
Learn from the leading resource on the latest inbound marketing techniques
As the SEO industry undergoes a shift and Google continues to change its algorithm, successful SEO practitioners need to increase their knowledge of a wide range of inbound marketing channels. Num Pages: 360 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 225 x 168 x 19. Weight in Grams: 548.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 360
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118551554
- ISBN
- 9781118551554
Paperback
Condition: New
€ 26.99€ 20.29
€ 26.99
€ 20.29
Paperback. Num Pages: 440 pages, tables and figures. BIC Classification: KJD; KJM. Category: (P) Professional & Vocational. Dimension: 229 x 136 x 24. Weight in Grams: 658.
- Publisher
- Oxford University Press Inc United States
- Number of pages
- 436
- Format
- Paperback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780195341003
- ISBN
- 9780195341003
Paperback
Condition: New
€ 60.43
€ 60.43