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Business & management

Results 7801 - 7820 of 11139

Business & management

Hardcover. Social Customer Service is new. Social Media is the biggest thing happening to the customer service industry since the mid 1960s when modern day call centres were born. It is taking customers and organisations into untested ways of relating: transparently, collaboratively, instantly. Num Pages: 250 pages, illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 235 x 153 x 19. Weight in Grams: 516.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
250
Condition
New
SKU
V9781118662670
ISBN
9781118662670
Hardback
Condition: New

€ 26.99
€ 21.87

Hardcover. Discover analytical tools and practices to help improve the quality of risk management in government organizations

Federal agencies increasingly recognize the importance of active risk management to help ensure that they can carry out their missions. Editor(s): Stanton, Thomas; Webster, Douglas W. Series: Wiley Finance. Num Pages: 336 pages, black & white tables, figures. BIC Classification: KJM; KJVX; KNV. Category: (P) Professional & Vocational. Dimension: 235 x 156 x 28. Weight in Grams: 538.

Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
368
Condition
New
SKU
V9781118658147
ISBN
9781118658147
Hardback
Condition: New

€ 67.62
€ 56.54

Paperback. * An essential guide to understanding the basics of private foundation law written by the most respected name in the field Bruce R. Hopkins. * Includes "practical tips" and "red flags" that provide practical advice, as well as incorporates many tables and exhibits to summarize/clarify content. Num Pages: 302 pages, black & white illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 228 x 160 x 17. Weight in Grams: 464.
Format
Paperback
Publication date
2013
Publisher
John Wiley & Sons Inc
Edition
1st Edition
Condition
New
SKU
V9781118653371
ISBN
9781118653371
Paperback
Condition: New

€ 55.70

Paperback. The Six Disciplines of Breakthrough Learning has become a standard for companies serious about increasing the return on their investment in learning and development. Now the authors help workplace learning professionals apply the concepts of their best-selling book. Num Pages: 688 pages, black & white tables, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 236 x 181 x 32. Weight in Grams: 1122.
Format
Paperback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
468
Condition
New
SKU
V9781118648131
ISBN
9781118648131
Paperback
Condition: New

€ 74.85

Paperback. Num Pages: 276 pages, colour illustrations, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 252 x 203 x 14. Weight in Grams: 682.
Format
Paperback
Publication date
2013
Publisher
John Wiley & Sons Inc
Edition
1st Edition
Number of pages
276
Condition
New
SKU
V9781118648032
ISBN
9781118648032
Paperback
Condition: New

€ 145.51

Hardcover. Good leaders become great by skillfully managing their own vulnerabilities Leadership Blindspots: How Successful Leaders Identify and Overcome the Weaknesses That Matter is a comprehensive guide to recognizing and acting on the weak points that can impair effectiveness, diminish results, and harm a career. Num Pages: 240 pages, black & white illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 244 x 188 x 22. Weight in Grams: 514.
Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
256
Condition
New
SKU
V9781118646298
ISBN
9781118646298
Hardback
Condition: New

€ 35.99
€ 28.22

Paperback. A step-by-step guide to successfully transforming any organization It is well recognized that succeeding at innovation is fundamental in today's hyper-competitive global marketplace. It is the only way to outperform current and emerging competitors sustainably. Num Pages: 288 pages, black & white halftones, black & white tables. BIC Classification: KJD. Category: (P) Professional & Vocational. Dimension: 203 x 253 x 16. Weight in Grams: 564.
Format
Paperback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
304
Condition
New
SKU
V9781118644300
ISBN
9781118644300
Paperback
Condition: New

€ 43.99
€ 34.05

Hardcover. Are you ready to discover your What - that is, the 1 amazing thing you were born to do? Would you like to powerfully impact both those who share this lifetime with you and those of lifetimes to come? This title reveals author's proven process that has helped thousands answer yes to these life-changing questions. Num Pages: 240 pages, illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 235 x 152 x 21. Weight in Grams: 424.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9781118644041
ISBN
9781118644041
Hardback
Condition: New

€ 25.99
€ 20.79

Paperback. Num Pages: 192 pages, illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 216 x 160 x 12. Weight in Grams: 224.
Format
Paperback
Publication date
2014
Publisher
John Wiley & Sons Australia Ltd
Edition
1st Edition
Condition
New
SKU
V9781118641262
ISBN
9781118641262
Paperback
Condition: New

€ 14.99
€ 12.01

Hardcover. Strategic planning and tactical fundraising can maximize income and minimize costs Fundraising is the lifeblood of the nonprofit, and, successful or otherwise, determines the organization's ability to provide for the group it serves. Series: AFP/Wiley Fund Development Series. Num Pages: 272 pages. BIC Classification: KJMV1; KJVX. Category: (P) Professional & Vocational. Dimension: 236 x 163 x 23. Weight in Grams: 474.
Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
288
Condition
New
SKU
V9781118640180
ISBN
9781118640180
Hardback
Condition: New

€ 58.21
€ 48.21

Hardcover. Be the most effective CIO you can be by learning from the best in the business

Today's Chief Information Officers must be an entirely new breed of technology leader. Series: Wiley CIO. Num Pages: 192 pages. BIC Classification: KJMV3; KJQ. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 19. Weight in Grams: 400.

Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
256
Condition
New
SKU
V9781118638224
ISBN
9781118638224
Hardback
Condition: New

€ 47.99
€ 36.53

Hardcover. Five common problems your team is susceptible to and the one thing you can do to fix all of them There are so many ways a team can go wrong. Num Pages: 240 pages, illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 160 x 230 x 22. Weight in Grams: 432.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9781118636701
ISBN
9781118636701
Hardback
Condition: New

€ 25.99
€ 20.79

Hardcover. Cracking Health Costs reveals the best ways for companies and small businesses to fight back, right now, against rising health care costs. This book proposes multiple, practical steps that you can take to control costs and increase the effectiveness of the health benefit. Num Pages: 224 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 231 x 161 x 21. Weight in Grams: 408.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
14th Edition
Number of pages
224
Condition
New
SKU
V9781118636480
ISBN
9781118636480
Hardback
Condition: New

€ 46.99
€ 35.64

Hardcover. Become the real deal and you ll become the leader you re meant to be. If you want to make change in your organization and in your world, and advance your own career, you need to become a person who can effectively influence others to take action. Num Pages: 240 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 152 x 220 x 22. Weight in Grams: 368.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9781118633786
ISBN
9781118633786
Hardback
Condition: New

€ 21.99
€ 17.55

Hardcover. It's not the big that eat the small. Today, it's the fast that eat the slow. Whether you're an entrepreneur, a small business owner, or a corporate executive, this book teaches you step by step how to run faster, to be agile in the business jungle, and to pounce on opportunity 10x quicker than your competitors. Num Pages: 240 pages, figures. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 222 x 149 x 21. Weight in Grams: 366.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9781118631805
ISBN
9781118631805
Hardback
Condition: New

€ 25.99
€ 20.76

Hardcover. Learn the secrets to using analytics to grow your business Analytics continues to trend as one of the hottest topics in the business community today. Series: Wiley and SAS Business Series. Num Pages: 290 pages, illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 236 x 152 x 27. Weight in Grams: 518.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
320
Condition
New
SKU
V9781118631713
ISBN
9781118631713
Hardback
Condition: New

€ 49.99
€ 38.42

Hardcover. Superior program management begins with superior information and strategy Program Management for Improved Business Results, Second Edition is a practical guide to real-world program management, written to align with the rigorous PMI(R) PgMP(R) certification standards. Num Pages: 408 pages, illustrations. BIC Classification: KJMP. Category: (P) Professional & Vocational. Dimension: 242 x 150 x 27. Weight in Grams: 686.
Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
2nd Edition
Number of pages
400
Condition
New
SKU
V9781118627921
ISBN
9781118627921
Hardback
Condition: New

€ 79.58

Hardcover. Num Pages: 344 pages, illustrations. BIC Classification: KJMQ. Category: (P) Professional & Vocational. Dimension: 244 x 161 x 23. Weight in Grams: 590.
Format
Hardback
Publication date
2015
Publisher
John Wiley & Sons Inc
Edition
1st Edition
Condition
New
SKU
V9781118618011
ISBN
9781118618011
Hardback
Condition: New

€ 77.34

Hardcover. As part of Deloitte Consulting, one of the largest mergers and acquisitions (M&A) consulting practice in the world, this title reveals in M&A Information Technology Best Practices how companies can effectively and efficiently address the IT aspects of mergers, acquisitions, and divestitures. Series: Wiley Finance. Num Pages: 550 pages, illustrations. BIC Classification: KF; KJVB. Category: (P) Professional & Vocational. Dimension: 237 x 163 x 44. Weight in Grams: 826.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
576
Condition
New
SKU
V9781118617571
ISBN
9781118617571
Hardback
Condition: New

€ 74.96

Hardcover. Series: Wiley Nonprofit Authority. Num Pages: 240 pages, Illustrations. BIC Classification: KJMV1; KJVX. Category: (P) Professional & Vocational. Dimension: 235 x 153 x 26. Weight in Grams: 428.
Format
Hardback
Publication date
2014
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9781118603772
ISBN
9781118603772
Hardback
Condition: New

€ 65.05

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