Business & management
Business & management
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 518
- Condition
- New
- SKU
- V9780470569504
- ISBN
- 9780470569504
Hardback
Condition: New
€ 93.46€ 78.41
Make customer feedback work for your business.
Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Num Pages: 224 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 159 x 23. Weight in Grams: 406.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780470563557
- ISBN
- 9780470563557
Hardback
Condition: New
€ 25.99€ 21.18
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9780470563410
- ISBN
- 9780470563410
Hardback
Condition: New
€ 24.99€ 20.23
The complete guide to a successful Twitter marketing campaign
Twitter is a microblogging service that's changing the way we communicate. Num Pages: 504 pages, Illustrations. BIC Classification: KJE; KJS; UDBS. Category: (P) Professional & Vocational. Dimension: 226 x 195 x 30. Weight in Grams: 744.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 504
- Condition
- New
- SKU
- V9780470562260
- ISBN
- 9780470562260
Paperback
Condition: New
€ 32.25
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780470562239
- ISBN
- 9780470562239
Hardback
Condition: New
€ 25.99€ 21.24
- Format
- Paperback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Revised edition
- Number of pages
- 512
- Condition
- New
- SKU
- V9780470562208
- ISBN
- 9780470562208
Paperback
Condition: New
€ 91.70
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780470561997
- ISBN
- 9780470561997
Hardback
Condition: New
€ 23.99€ 19.28
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780470560563
- ISBN
- 9780470560563
Paperback
Condition: New
€ 48.72
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780470560457
- ISBN
- 9780470560457
Hardback
Condition: New
€ 44.99€ 34.48
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780470560211
- ISBN
- 9780470560211
Hardback
Condition: New
€ 23.99€ 19.28
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9780470559895
- ISBN
- 9780470559895
Hardback
Condition: New
€ 91.75
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470557310
- ISBN
- 9780470557310
Hardback
Condition: New
€ 25.99€ 21.18
- Format
- Paperback
- Publication date
- 2009
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780470556177
- ISBN
- 9780470556177
Paperback
Condition: New
€ 25.99€ 21.20
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 456
- Condition
- New
- SKU
- V9780470555170
- ISBN
- 9780470555170
Hardback
Condition: New
€ 125.87
Sharpen your skills and shape attitudes to achieve high levels of success personally and professionally
The Optimism Advantage offers tangible, proven techniques for turning life's obstacles into opportunities with confidence and competence. Today's economy offers plenty of reasons to feel powerless and frustrated. Num Pages: 224 pages. BIC Classification: KJ; VSC. Category: (P) Professional & Vocational. Dimension: 239 x 166 x 21. Weight in Grams: 404.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470554753
- ISBN
- 9780470554753
Hardback
Condition: New
€ 25.99€ 21.18
From the author of The Myth of Multitasking comes Invaluable, a business fable that empowers the frustrated and overworked to understand the value of their time. Num Pages: 176 pages, Illustrations. BIC Classification: KJ; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 187 x 133 x 19. Weight in Grams: 230.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780470553237
- ISBN
- 9780470553237
Hardback
Condition: New
€ 20.99€ 18.34
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780470553008
- ISBN
- 9780470553008
Hardback
Condition: New
€ 76.90€ 62.31
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9780470551141
- ISBN
- 9780470551141
Hardback
Condition: New
€ 59.15€ 50.66
An innovative communication method for making change happen in any organization
Getting Change Right presents a new view of leadership communication that says change doesn't flow top-down, bottom-up, or sideways, but inside-out. Num Pages: 256 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 159 x 23. Weight in Grams: 446.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780470550489
- ISBN
- 9780470550489
Hardback
Condition: New
€ 30.99€ 24.03
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 456
- Condition
- New
- SKU
- V9780470549469
- ISBN
- 9780470549469