Management & management techniques
Results 1225 - 1248 of 12545
Management & management techniques
Hardcover. Reveals why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes. This title shows how to engineer a program of continuous quality improvement by assuming a specific leadership role. Num Pages: 240 pages, Ill. BIC Classification: KJMV5; KJS. Category: (P) Professional & Vocational. Dimension: 270 x 187 x 20. Weight in Grams: 630.
- Format
- Hardback
- Publication date
- 1994
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471023227
- ISBN
- 9780471023227
Hardback
Condition: New
€ 121.10
€ 121.10
Paperback. Guides readers toward an understanding of human performance improvement and how to use it for real organizational value. Num Pages: 216 pages, illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 255 x 180 x 12. Weight in Grams: 452.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- American Society for Training & Development United States
- Edition
- 1st Edition
- Number of pages
- 216
- Condition
- New
- SKU
- V9781562863678
- ISBN
- 9781562863678
Paperback
Condition: New
€ 47.04
€ 47.04
Paperback. Dieses Buch liefert die geeigneten Grundlagen und Werkzeuge, um Kostenreduktionspotenziale innerhalb der CRM-Wertkette zu identifizieren und gezielt umzusetzen. Num Pages: 217 pages, black & white illustrations, bibliography. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 12. Weight in Grams: 299.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Gabler Germany
- Edition
- Softcover reprint of the original 1st ed. 2002
- Number of pages
- 217
- Condition
- New
- SKU
- V9783322867070
- ISBN
- 9783322867070
Paperback
Condition: New
€ 74.56
€ 74.56
Paperback / so. Num Pages: 94 pages, black & white illustrations, bibliography. BIC Classification: KC; KJM. Category: (G) General (US: Trade). Dimension: 203 x 127 x 5. Weight in Grams: 109.
- Format
- Paperback
- Publication date
- 1974
- Publisher
- Gabler Verlag United States
- Number of pages
- 94
- Condition
- New
- SKU
- V9783409440516
- ISBN
- 9783409440516
Paperback
Condition: New
€ 73.14
€ 73.14
Paperback / so. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KC; KJM. Category: (G) General (US: Trade). Dimension: 210 x 148 x 18. Weight in Grams: 395.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Gabler Verlag United States
- Edition
- 2
- Condition
- New
- SKU
- V9783834933614
- ISBN
- 9783834933614
Paperback
Condition: New
€ 80.61
€ 80.61
Paperback / so. Series: Essentials. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KJG; KJM; KJS; KJVX. Category: (G) General (US: Trade). Dimension: 210 x 148 x 4. Weight in Grams: 100.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Springer Gabler United States
- Condition
- New
- SKU
- V9783658077617
- ISBN
- 9783658077617
Paperback
Condition: New
€ 25.01
€ 25.01
Paperback. Win more new business today New business is the lifeblood of every company and this book expertly guides you through the process of securing more than your fair share of it. Num Pages: 360 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 190 x 235 x 23. Weight in Grams: 660.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119274162
- ISBN
- 9781119274162
Paperback
Condition: New
€ 23.99€ 19.20
€ 23.99
€ 19.20
Paperback. Integrating all important small group communication topics into a single comprehensive conceptual model, this title presents a systems approach for the group communication course. Each chapter begins with a brief preview, followed by a glossary of terms and a real life case study. Num Pages: 516 pages, Illustrations. BIC Classification: JFFP; KJMD; KJP. Category: (U) Tertiary Education (US: College). Dimension: 230 x 187 x 19. Weight in Grams: 760.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- McGraw-Hill Education - Europe United States
- Edition
- 11 Rev ed
- Number of pages
- 516
- Condition
- New
- SKU
- V9780073534329
- ISBN
- 9780073534329
Paperback
Condition: New
€ 281.17
€ 281.17
Paperback. This book offers a critical assessment of the main concepts and models of employee voice in the UK and Europe. It provides theoretical and empirical exploration of a wide range of 'voice' institutions and initiatives, including forms of representation and management techniques, and mechanisms for information and consultation Editor(s): Johnstone, Stewart; Ackers, Peter. Num Pages: 336 pages, black & white illustrations. BIC Classification: KJMV2; KNXB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 235 x 157 x 19. Weight in Grams: 512.
- Publisher
- Oxford University Press
- Format
- Paperback
- Publication date
- 2015
- Edition
- UK ed.
- Condition
- New
- SKU
- V9780199668014
- ISBN
- 9780199668014
Paperback
Condition: New
€ 61.75
€ 61.75
Hardback. Num Pages: 256 pages. BIC Classification: KJMB; VSC. Category: (G) General (US: Trade). Dimension: 243 x 161 x 23. Weight in Grams: 496.
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781422189412
- ISBN
- 9781422189412
Hardback
Condition: New
€ 32.99€ 27.60
€ 32.99
€ 27.60
Paperback. Num Pages: 272 pages. BIC Classification: KJMB; VSC. Category: (G) General (US: Trade). Dimension: 150 x 211 x 20. Weight in Grams: 284.
- Publisher
- Harvard Business Review Press
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781625274380
- ISBN
- 9781625274380
Paperback
Condition: New
€ 26.99€ 25.21
€ 26.99
€ 25.21
Hardcover. Takes readers through the stages of a successful outsourcing solution - from evaluating providers and contracting, through transition planning and risk management. This book features advice from the CFOs of major companies worldwide, including BP, Procter & Gamble, Dell, and Exel. Num Pages: 328 pages, col. Illustrations, col. map. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 237 x 161 x 22. Weight in Grams: 702.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470870860
- ISBN
- 9780470870860
Hardback
Condition: New
€ 59.42€ 50.25
€ 59.42
€ 50.25
Hardcover. Outlines the strategies of channel marketing and offers a framework for channel strategy development and management that readers can use in their own companies. The text argues that effective marketing and sales channel management is the most important competitive strategy for a company to develop. Series: A strategy & business book. Num Pages: 256 pages, black & white illustrations. BIC Classification: KJMV7. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 280 x 120 x 35. Weight in Grams: 627.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780787950347
- ISBN
- 9780787950347
Hardback
Condition: New
€ 46.99€ 36.19
€ 46.99
€ 36.19
Hardcover. An exceptional job of refocusing the middle manager's role?a must read for practitioners and educators alike. Num Pages: 192 pages, black & white illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 236 x 156 x 18. Weight in Grams: 446.
- Format
- Hardback
- Publication date
- 1996
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 192
- Condition
- New
- SKU
- V9780787902087
- ISBN
- 9780787902087
Hardback
Condition: New
€ 48.50
€ 48.50
Paperback.
A comprehensive guide to using strategic HR methods to increase company performance. This book explains what strategic human resources means, how it differs from other HR activities, and why it is critical to business performance. Num Pages: 464 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 178 x 31. Weight in Grams: 682.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 432
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470442418
- ISBN
- 9780470442418
Paperback
Condition: New
€ 66.38
€ 66.38
Paperback. Series: IEEE PCS Professional Engineering Communication Series. Num Pages: 184 pages. BIC Classification: KJMB; TBC. Category: (P) Professional & Vocational. Dimension: 250 x 150 x 15. Weight in Grams: 666.
- Format
- Paperback
- Publication date
- 2016
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118854310
- ISBN
- 9781118854310
Paperback
Condition: New
€ 57.09
€ 57.09
Paperback. Num Pages: 208 pages, 66 black & white illustrations, 41 black & white tables, 66 black & white line drawings. BIC Classification: KJC; KJMV2. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 156. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781138908000
- ISBN
- 9781138908000
Paperback
Condition: New
€ 77.51
€ 77.51
Hardback. Describes what sets market-dominating companies apart and provides a framework you can leverage to surge to the lead in your own industry. This title examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to health care. Num Pages: 432 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 237 x 165 x 36. Weight in Grams: 680.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 432
- Format
- Hardback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071741415
- ISBN
- 9780071741415
Hardback
Condition: New
€ 34.99€ 33.81
€ 34.99
€ 33.81
Paperback. All Leaders Face Adversity. Exceptional Leaders Thrive in It. Leadership is often a struggle, and yet strong taboos keep us from talking openly and honestly about our difficulties for fear of looking weak and seeming to lack confidence. But Steven Snyder shows that this discussion is vital adversity is precisely what unlocks our greatest potential. Num Pages: 216 pages, Illustrations. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 228 x 167 x 14. Weight in Grams: 308.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- Berrett-Koehler United States
- Number of pages
- 216
- Condition
- New
- SKU
- V9781609946449
- ISBN
- 9781609946449
Paperback
Condition: New
€ 26.99€ 21.82
€ 26.99
€ 21.82
Paperback. There is no one rule for business success, no one principle that can help those in business meet every challenge. The realities of business are just too complex. However, there are lots of little rules that can guide and assist managers and business owners along the way - and that's what this title is all about. Num Pages: 272 pages. BIC Classification: KJM. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 178 x 127 x 20. Weight in Grams: 268. Paperback, in very good condition.
- Condition
- Used, Very Good
- Publisher
- Adams Media
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2006
- Edition
- 2nd Edition
- SKU
- KRF0011762
- ISBN
- 9781593375553
Paperback
Condition: Used, Very Good
€ 4.99
€ 4.99
Paperback. Roberta s Rules for collective decision making Does your organization strugle with the collective decision--making process? If the answer is yes, this book is for you. Num Pages: 96 pages, black & white illustrations. BIC Classification: KJMD; KJMV2. Category: (P) Professional & Vocational; (XV) Technical / Manuals. Dimension: 229 x 153 x 7. Weight in Grams: 170.
- Format
- Paperback
- Publication date
- 1994
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 96
- Condition
- New
- SKU
- V9780893842567
- ISBN
- 9780893842567
Paperback
Condition: New
€ 38.30
€ 38.30
Paperback. Starting a small business and making it a success isn't easy. In fact, most small business owners don't get rich and many fail. This book presents the straight truth on small business success. It doesn't offer cure--alls for every small business. Num Pages: 256 pages. BIC Classification: KJM; KJVS. Category: (P) Professional & Vocational. Dimension: 228 x 159 x 18. Weight in Grams: 300.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780471707608
- ISBN
- 9780471707608
Paperback
Condition: New
€ 17.99€ 15.43
€ 17.99
€ 15.43
Paperback. Discusses ways in which IT departments can responsibly align themselves with the core values of their company, manage resources and performance, and minimize risk to deliver added value to business objectives and profitability. Num Pages: 264 pages, 1, black & white illustrations. BIC Classification: KJMB; KJQ. Category: (G) General (US: Trade). Dimension: 254 x 178 x 15. Weight in Grams: 418.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- APress United States
- Edition
- 1st Edition
- Number of pages
- 266
- Condition
- New
- SKU
- V9781430236443
- ISBN
- 9781430236443
Paperback
Condition: New
€ 40.99€ 33.07
€ 40.99
€ 33.07
Hardcover. The definitive guide on the roles and responsibilities of the business analyst Business Analysis offers a complete description of the process of business analysis in solving business problems. Num Pages: 432 pages, Illustrations. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 163 x 240 x 37. Weight in Grams: 660.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 432
- Format
- Hardback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118076002
- ISBN
- 9781118076002
Hardback
Condition: New
€ 80.81€ 67.19
€ 80.81
€ 67.19