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Management & management techniques
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Management & management techniques
Hardcover. What you need to know about your customers
Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others. Num Pages: 272 pages, illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 238 x 157 x 24. Weight in Grams: 462.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118954775
- ISBN
- 9781118954775
Hardback
Condition: New
€ 30.99€ 24.03
€ 30.99
€ 24.03
Paperback. Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Num Pages: 240 pages, Illustrations. BIC Classification: KJM; KJVX. Category: (P) Professional & Vocational. Dimension: 178 x 235 x 9. Weight in Grams: 392.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 240
- Format
- Paperback
- Publication date
- 2012
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781118137611
- ISBN
- 9781118137611
Paperback
Condition: New
€ 34.99€ 34.84
€ 34.99
€ 34.84
Hardcover. .
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2001
- Condition
- New
- SKU
- V9781578516001
- ISBN
- 9781578516001
Hardback
Condition: New
€ 40.99€ 36.24
€ 40.99
€ 36.24
Hardback. Num Pages: 288 pages. BIC Classification: KJC; KJD; KJMD. Category: (G) General (US: Trade). Dimension: 155 x 243 x 24. Weight in Grams: 514.
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781625271464
- ISBN
- 9781625271464
Hardback
Condition: New
€ 33.99€ 30.94
€ 33.99
€ 30.94
Paperback. This book shows you how to save some precious time, get more out of your day and have more free time for things you really love to do. Num Pages: 192 pages, Illustrations. BIC Classification: KJMT. Category: (P) Professional & Vocational. Dimension: 215 x 138 x 12. Weight in Grams: 300.
- Publisher
- Pearson Life London
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780273745693
- ISBN
- 9780273745693
Paperback
Condition: New
€ 13.00€ 12.54
€ 13.00
€ 12.54
Hardcover.
Leadership strategies grounded in reality and focused on results
Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. Num Pages: 192 pages, Illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 230 x 160 x 19. Weight in Grams: 372.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 192
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470613504
- ISBN
- 9780470613504
Hardback
Condition: New
€ 32.99€ 23.66
€ 32.99
€ 23.66
Hardcover. An accessible guide to the essential issues of corporate finance
While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Num Pages: 272 pages, Illustrations. BIC Classification: KFFH; KJMV1. Category: (P) Professional & Vocational. Dimension: 238 x 160 x 24. Weight in Grams: 500.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 272
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470424605
- ISBN
- 9780470424605
Hardback
Condition: New
€ 32.99€ 23.74
€ 32.99
€ 23.74
Paperback. BIC Classification: KJC; KJM. Category: (G) General (US: Trade). .
- Publisher
- Bloomsbury Publishing PLC
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781472940377
- ISBN
- 9781472940377
Paperback
Condition: New
€ 26.99€ 20.17
€ 26.99
€ 20.17
Hardcover. During economic contractions, it becomes much more difficult to sell your products, maintain your customer base, and gain market share. Mistakes become more costly, and failure becomes a real possibility for all those who are not able to make the transition. Num Pages: 272 pages. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 25. Weight in Grams: 480.
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 272
- Format
- Hardback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470624357
- ISBN
- 9780470624357
Hardback
Condition: New
€ 27.99€ 21.16
€ 27.99
€ 21.16
Hardcover. Recognizing that many leadership crises stem as much from over-expectation as the leader's inability, this text provides a practical approach to leadership for those who lead (be they in authority or not) as well as those who look to them for answers. Num Pages: 368 pages, 2 tables, notes, index. BIC Classification: GTC; JH; KJM. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 243 x 162 x 27. Weight in Grams: 684.
- Publisher
- Harvard University Press
- Format
- Hardback
- Publication date
- 1998
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780674518582
- ISBN
- 9780674518582
Hardback
Condition: New
€ 53.99€ 46.57
€ 53.99
€ 46.57
Paperback. Series: The Mastering Series. Num Pages: 376 pages, illustrations. BIC Classification: KJM; KJR. Category: (P) Professional & Vocational. Dimension: 239 x 172 x 21. Weight in Grams: 636.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 376
- Format
- Paperback
- Publication date
- 2013
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780273778745
- ISBN
- 9780273778745
Paperback
Condition: New
€ 70.79
€ 70.79
Paperback. The bestselling and highly influential author of Flow gives his new vision for happiness and success in the workplace. Num Pages: 256 pages, 16pp b/w illustration. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 197 x 130 x 18. Weight in Grams: 178.
- Publisher
- Hodder Paperback
- Format
- Paperback
- Publication date
- 2004
- Condition
- New
- SKU
- V9780340739730
- ISBN
- 9780340739730
Paperback
Condition: New
€ 17.99€ 13.47
€ 17.99
€ 13.47
Hardcover. A proven approach for helping leaders and teams work together to achieve better decisions, greater commitment, and stronger results
More than ever, effective leadership requires us to work as a team, but many leaders struggle to get the results they need. Num Pages: 272 pages, , black & white illustrations, black & white line drawings, black & white tables, figures. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 237 x 156 x 23. Weight in Grams: 460.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 272
- Format
- Hardback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780787988739
- ISBN
- 9780787988739
Hardback
Condition: New
€ 35.99€ 26.17
€ 35.99
€ 26.17
Paperback. Suitable for individual learning, for classrooms, and for a team that wants to develop a culture of design practice, this book provides instructions and exercises, various sketching methods that may let you express your design ideas about user experiences across time. Num Pages: 272 pages, illustrations. BIC Classification: AKP; KJMV6; TBD. Category: (P) Professional & Vocational. Dimension: 276 x 218 x 18. Weight in Grams: 882.
- Publisher
- Elsevier Science & Technology United States
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780123819598
- ISBN
- 9780123819598
Paperback
Condition: New
€ 22.20
€ 22.20
Hardcover. Leverage digital technologies to achieve competitive advantage through better processes, products, customer relationships and innovation How does Information Technology enable competitive advantage? Digital Disciplines details four strategies that exploit today's digital technologies to create unparalleled customer value. Series: Wiley CIO. Num Pages: 400 pages. BIC Classification: KJE; KJM. Category: (P) Professional & Vocational. Dimension: 275 x 236 x 35. Weight in Grams: 614.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118995396
- ISBN
- 9781118995396
Hardback
Condition: New
€ 35.99€ 28.86
€ 35.99
€ 28.86
Paperback. Organizational Management provides practical examples of how to overcome mismanagement and disorganization, giving the reader alternative insights and perspectives and a way of building and developing responses. Editor(s): Stokes, Professor Peter; Moore, Neil Dudley; Smith, Simon M.; Rowland, Caroline; Scott, Peter. Num Pages: 320 pages. BIC Classification: KJM; KJU. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 240 x 170. .
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 320
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749468361
- ISBN
- 9780749468361
Paperback
Condition: New
€ 53.22€ 53.16
€ 53.22
€ 53.16
Paperback. This revised edition is a comprehensive, authoritative set of essays. It is more detailed and analytical than the mainstream treatments of HRM in rival books, whilst remaining accessible to a wide variety of audiences. Editor(s): Bach, Stephen; Edwards, Martin. Num Pages: 440 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 171 x 246 x 24. Weight in Grams: 742.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 440
- Format
- Paperback
- Publication date
- 2012
- Edition
- 5th Edition
- Condition
- New
- SKU
- V9781119991533
- ISBN
- 9781119991533
Paperback
Condition: New
€ 46.99€ 45.85
€ 46.99
€ 45.85
Hardback. This long-awaited, thorough update of the monstrously successful work on one of the most popular improvement methods, Gemba Kaizen, is now expanded with 50% new material, including specific case studies tracking success stories from a wide variety of industries and practitioners worldwide. Num Pages: 448 pages, ill. BIC Classification: KJMV5. Category: (G) General (US: Trade). Dimension: 233 x 150 x 32. Weight in Grams: 800.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 448
- Format
- Hardback
- Publication date
- 2012
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071790352
- ISBN
- 9780071790352
Hardback
Condition: New
€ 45.99€ 41.56
€ 45.99
€ 41.56
Paperback. Aimed at pre-registration and practicing nurses, this text introduces the concepts of self-development and reflection for managing and developing yourself as a professional. The text leads from basic self-awareness, via examples and exercises, to the building of a personal philosophy. Series: Essentials of Nursing Management S. Num Pages: 136 pages. BIC Classification: KJM; MQC. Category: (P) Professional & Vocational; (UF) Further/Higher Education; (UU) Undergraduate; (XV) Technical / Manuals. Dimension: 156 x 233 x 8. Weight in Grams: 222. Keywords: "Subjects - Business, Finance & Law - Management,Subjects - Health, Family & Lifestyle - Medical & Healthcare Practitioners - Nursing,Subjects - Society, Politics & Philosophy - Social Sciences - Socia"
- Condition
- Used, Like New
- Publisher
- Palgrave Macmillan London
- Number of pages
- 136
- Format
- Paperback
- Publication date
- 1998
- Edition
- 2nd Edition
- SKU
- KHS0047752
- ISBN
- 9780333731420
Paperback
Condition: Used, Like New
€ 21.99€ 4.99
€ 21.99
€ 4.99
Hardback. What do shared service models involve? Which business processes can and/or should be shared? This ASM volume deals with such questions relating to the increasingly popular use of Shared Service Centers in organizations. The volume intends to move beyond debating the relevance of shared services towards more systematic research action. Editor(s): Bondarouk, Tanya. Series: Advanced Series in Management. Num Pages: 232 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 247 x 164 x 18. Weight in Grams: 548.
- Publisher
- Emerald Publishing Limited
- Format
- Hardback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781783505357
- ISBN
- 9781783505357
Hardback
Condition: New
€ 147.53
€ 147.53