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Management & management techniques
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Management & management techniques
Paperback. A practical resource for managers and supervisors in hospitality businesses In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Num Pages: 360 pages, Illustrations, maps. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 235 x 192 x 19. Weight in Grams: 606.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 360
- Condition
- New
- SKU
- V9780471745228
- ISBN
- 9780471745228
Paperback
Condition: New
€ 141.17
€ 141.17
Hardcover. The first edition of Assurance Technologies addresses the various declines within assurance technologies. This new edition addresses fundamentals, which remain appropriate. However, the book also enhances the material by providing current examples, additional methods, techniques, and best practices. Num Pages: 472 pages, Illustrations. BIC Classification: KJMV5; TGPR. Category: (P) Professional & Vocational. Dimension: 166 x 241 x 34. Weight in Grams: 948.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 472
- Condition
- New
- SKU
- V9780471744917
- ISBN
- 9780471744917
Hardback
Condition: New
€ 142.95
€ 142.95
Hardcover. "Kirk Zylstra's focus on the customer is a fresh approach to lean. Companies that can bear the burden of variability will develop a strategic advantage in today's volatile market. " --Travis Jarrell Institute of Industrial Engineers Program Committee Chair "Lean Distribution is a comprehensive yet concise work with clear leanings. Num Pages: 240 pages, Illustrations. BIC Classification: KJMV8; KJMV9. Category: (P) Professional & Vocational. Dimension: 241 x 160 x 22. Weight in Grams: 458.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471740759
- ISBN
- 9780471740759
Hardback
Condition: New
€ 80.68
€ 80.68
Hardcover. Helping readers become better innovators by learning and understanding the principles of Function Analysis System Technique (FAST), Stimulating Innovation in Products and Services explains how innovation can be discovered and developed using systematic and replicable methods. Series: Wiley Series in Systems Engineering and Management. Num Pages: 252 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 255 x 185 x 17. Weight in Grams: 594.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 252
- Condition
- New
- SKU
- V9780471740605
- ISBN
- 9780471740605
Hardback
Condition: New
€ 142.45
€ 142.45
Hardcover. Cost Reduction and Control Best Practices provides financial manages with no-nonsense, balanced, and practical strategies that are being targeted and used nationwide for controlling costs by thousands of companies in areas such as human resources, compensation, benefits, purchasing, outsourcing, use of consultants, taxes, and exports. Num Pages: 544 pages, , black & white illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 240 x 163 x 35. Weight in Grams: 786.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 544
- Condition
- New
- SKU
- V9780471739180
- ISBN
- 9780471739180
Hardback
Condition: New
€ 117.07
€ 117.07
Hardcover. CEOs and managers live and die by delivering superior performance to shareholders. This is why expectations-based management has been developed. Outperform with Expectations-Based Management (EBM) introduces a revolutionary new performance metric that links performance standards, performance measurement, and the achievement of performance. Num Pages: 358 pages, Illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 241 x 161 x 32. Weight in Grams: 582.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 358
- Condition
- New
- SKU
- V9780471738756
- ISBN
- 9780471738756
Hardback
Condition: New
€ 25.99€ 21.18
€ 25.99
€ 21.18
Paperback. "Major gifts are at the heart of any coordinated, successful fundraising effort. Julie Walker shows you how to do it all-- find the prospects, staff the program, and ask for the money. The sidebar stories and real-world examples sprinkled throughout the book are entertaining, yet still make a point. Series: AFP/Wiley Fund Development Series. Num Pages: 240 pages, black & white illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 250 x 180 x 13. Weight in Grams: 454.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471738374
- ISBN
- 9780471738374
Paperback
Condition: New
€ 60.16
€ 60.16
Hardcover. Presents a system for relevant business reporting that has been implemented in more than 1,500 companies worldwide with great results. Num Pages: 240 pages, Illustrations. BIC Classification: KFCR; KJMV1. Category: (P) Professional & Vocational. Dimension: 238 x 159 x 21. Weight in Grams: 454.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471735434
- ISBN
- 9780471735434
Hardback
Condition: New
€ 110.83
€ 110.83
Hardcover. In Making Innovation Pay, 10 proven IP practitioners offer perspective for understanding what is necessary to turn business rights into financial assets. Editor(s): Berman, Bruce. Num Pages: 224 pages, Illustrations. BIC Classification: KJMV1; TB. Category: (P) Professional & Vocational. Dimension: 247 x 152 x 22. Weight in Grams: 429.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471733379
- ISBN
- 9780471733379
Hardback
Condition: New
€ 45.99€ 35.54
€ 45.99
€ 35.54
Paperback. There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who dona t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. Num Pages: 198 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 218 x 140 x 13. Weight in Grams: 302.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 198
- Condition
- New
- SKU
- V9780471730439
- ISBN
- 9780471730439
Paperback
Condition: New
€ 26.99€ 22.12
€ 26.99
€ 22.12
Paperback. The chapters of this book are from the recent writings of George E.P. Box, an acknowledged world leader in the application and theory of quality methodology to management, process improvement, process design, and discovery. Box's unique ability to explain complex ideas simply and appealingly with wit and cogent illustration is well known. Series: Wiley Series in Probability and Statistics. Num Pages: 598 pages, ill. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 234 x 162 x 35. Weight in Grams: 874.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- Revised Edition
- Number of pages
- 598
- Condition
- New
- SKU
- V9780471727552
- ISBN
- 9780471727552
Paperback
Condition: New
€ 114.48
€ 114.48
Hardcover. Designed to lead financial managers from initial compliance with the Sarbanes-Oxley Act, through ongoing maintenance and monitoring, Beyond Sarbanes-Oxley Compliance helps readers seize this opportunity to revitalize their business practice, drive greater performance, and transform their finance organization into a key contributor to the business. Num Pages: 288 pages, Illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 235 x 158 x 23. Weight in Grams: 551.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471726265
- ISBN
- 9780471726265
Hardback
Condition: New
€ 59.15€ 50.62
€ 59.15
€ 50.62
Hardcover. This is not your typical business book. You wona t find academic remedies to your business challenges or exhortations to create a warmer and fuzzier workplace. In fact, youa ll find the opposite--tips on how to be a tougher, take--no--prisoners--style manager. Num Pages: 236 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 231 x 161 x 24. Weight in Grams: 452.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 236
- Condition
- New
- SKU
- V9780471725039
- ISBN
- 9780471725039
Hardback
Condition: New
€ 20.99€ 18.33
€ 20.99
€ 18.33
Paperback. Retail buying covers broad areas such as organization of retail establishments, distribution, roles of buying groups, planning and control, choosing vendors, negotiation, pricing, and selling of goods and services to the consumer. Num Pages: 288 pages, Illustrations. BIC Classification: KJMV8; KNPR. Category: (P) Professional & Vocational. Dimension: 234 x 193 x 17. Weight in Grams: 520.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471723257
- ISBN
- 9780471723257
Paperback
Condition: New
€ 167.93€ 137.91
€ 167.93
€ 137.91
Paperback. Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Num Pages: 208 pages, , black & white illustrations. BIC Classification: KJMV2; KJSU; KNPR. Category: (P) Professional & Vocational. Dimension: 241 x 190 x 11. Weight in Grams: 363.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780471723240
- ISBN
- 9780471723240
Paperback
Condition: New
€ 192.95
€ 192.95
Paperback. The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Num Pages: 256 pages, , black & white illustrations. BIC Classification: KJMV5; KNPR. Category: (P) Professional & Vocational. Dimension: 241 x 191 x 14. Weight in Grams: 442.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780471723233
- ISBN
- 9780471723233
Paperback
Condition: New
€ 167.93€ 138.02
€ 167.93
€ 138.02
Paperback. This book defines supply chains, focusing on the impact that they can have on the retail industry. Featuring step-by-step how supply chains are set up, the factors that can impact them and what that means to the customer. . Num Pages: 256 pages, Illustrations. BIC Classification: KJMV8; KNPR. Category: (P) Professional & Vocational. Dimension: 235 x 191 x 14. Weight in Grams: 435.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780471723196
- ISBN
- 9780471723196
Paperback
Condition: New
€ 192.95
€ 192.95
Hardcover. The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. Series: Wiley Desktop Editions. Num Pages: 384 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 235 x 162 x 33. Weight in Grams: 738.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780471718895
- ISBN
- 9780471718895
Hardback
Condition: New
€ 49.99€ 39.21
€ 49.99
€ 39.21
Paperback. Put the principles of the market approach to valuing businesses to work! This is an indispensable, hands-on workbook to help valuation experts (and those who want to be) better understand the application of methods used in the increasingly prevalent market approach to valuing businesses. Num Pages: 144 pages, , black & white illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 255 x 179 x 9. Weight in Grams: 251.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 144
- Condition
- New
- SKU
- V9780471717546
- ISBN
- 9780471717546
Paperback
Condition: New
€ 85.43
€ 85.43
Hardcover. Praise for Accounts Receivable Management Best Practices "An excellent reference tool on how to manage the accounts receivable process for any company. The use of real-life examples makes the concepts easy to understand. I recommend the book to anyone who wants to improve cash flow and reduce bad debt loss. " --Michael E. Num Pages: 224 pages, Illustrations. BIC Classification: KF; KJMV1. Category: (P) Professional & Vocational. Dimension: 243 x 170 x 20. Weight in Grams: 498.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471716549
- ISBN
- 9780471716549
Hardback
Condition: New
€ 115.81
€ 115.81
Hardcover. As coaching grows as a profession, coaches increasingly find themselves in need of legal and ethical guidance. This book addresses the wide range of ethical and legal issues that face coaches on a daily basis. Num Pages: 312 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 257 x 180 x 24. Weight in Grams: 756.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 312
- Condition
- New
- SKU
- V9780471716143
- ISBN
- 9780471716143
Hardback
Condition: New
€ 68.91
€ 68.91
Hardcover. This Second Edition presents easy-to-implement strategies to make financial management a more streamlined, effective process in nonprofits of all types and sizes. It provides practical forms and checklists to aid non-profit managers in managing their organisations' financial resources. Num Pages: 256 pages, Illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 225 x 158 x 22. Weight in Grams: 544.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780471715276
- ISBN
- 9780471715276
Hardback
Condition: New
€ 51.25
€ 51.25
Paperback. A self-guided learning tool produced by the number one personal and corporate coach training program in the US and abroad, this user-friendly workbook is for individuals interested in developing a personal action plan for launching a career in personal coaching. Num Pages: 228 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 276 x 215 x 17. Weight in Grams: 544.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 228
- Condition
- New
- SKU
- V9780471711759
- ISBN
- 9780471711759
Paperback
Condition: New
€ 135.45
€ 135.45
Hardcover. The Most Comprehensive TrainingTool for New and Experienced Coaches Founded in 1988, Coach U, Inc. , is the largest provider of online training for individuals interested in entering the fields of personal and professional coaching. Coach U, Inc. Num Pages: 400 pages, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 287 x 221 x 24. Weight in Grams: 1170.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 400
- Condition
- New
- SKU
- V9780471711735
- ISBN
- 9780471711735
Hardback
Condition: New
€ 261.43
€ 261.43